1 to 23 of 23 Permanent 2nd Line Support Jobs in the North of England

2nd Line Support Engineer Manchester - Hybrid 3 Days a week on-site, 2 from home £27,000 + Progression + Training + Package Excellent opportunity for a 2nd Line Support Engineer with a good understanding of Linux to join a … progression, upskilling and training, and a good work/life balance. This company are at the forefront of their industry looking to expand their 2nd Line in order to keep up with ever increasing demand. This is a permanent, full-time position. In this role you will … provide 2nd Line Support across a Windows Stack. You'll provide support Active Directory, IoT Devices, and across the Linux Platform. You'll be office based in the Manchester Office 3 times a week, with the other 2 from home. The ideal candidate more »

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The … 2nd Line Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support for at least more »

M365 2nd Line Support Engineer Work for a leading Microsoft Partner as a M365 2nd Line Support Engineer in the UK and get career development, certifications and progression in your IT career! Key Responsibilities for an M365 2nd Line Support Engineer: Provide 2nd line support and deployments for Microsoft 365 and Azure technologies. Manage support tickets and handle escalations. Support projects and visit client sites for deployments. Requirements for an M365 2nd Line Support Engineer: 2+ years in IT 2nd/3rd line support Strong knowledge of Office 365, Microsoft Teams, Exchange, Intune, and Azure. Excellent communication and customer service skills. Full UK Driving License. Get Career progression into consultancy roles, training and Microsoft more »

Job Title: 2nd Line IT Support Engineer Location: Chorley Salary: £26,000 - £32,000 We have an exciting opportunity for a 2nd Line IT Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of 2nd Line IT Support Engineer Providing 2nd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's … needs of the project. Attend customer sites and committing repairs/new installations of equipment such as Firewalls, Servers, Workstations. Person Specification for the 2nd Line IT Support Engineer The successful candidate will be comfortable working as part of a team and on their own more »

2nd Line Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2nd Line Support Engineer Location : Sheffield (Hybrid working available) Salary : Up to … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2nd Line Support Engineer to join our clients team. The ideal candidate will have solid experience in IT support … who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2nd line technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Support more »

2nd Line Support - Law Firm Manchester Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law … I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd line Desktop Support Engineer. The firm is always expanding, and it's a very exciting time to join. We are looking for … it would be great if you have experience in the Legal Sector but it's not essential. You'll be stepping in to a 2nd Line role based in central Manchester for 3 days and week, and 2 days a week are WFH. You shall be working more »

IT technician (1st & 2nd line support) Manchester (M13) £28'000-£31'000 + PUBLIC SECTOR ROLE + Brilliant pension + Stability + Onsite parking + Excellent benefits +35 days holiday Do you have experience of 1st and 2nd line IT support … facilities at your disposal alongside an excellent benefits package. In this role on a daily basis this will involve tasks like providing 1st and 2nd line support for users with various levels of technical abilities on Windows 10, 11 and macOS; keeping software and hardware … our helpdesk system, Active Directory, Intune, Microsoft Configuration Manager and Microsoft 365. The ideal candidate will have a proven track record in 1st and 2nd line support and is looking for a long term role. This is a brilliant role for an IT support more »

Job Title: 2nd Line Support Engineer Salary: up to £34,000 Location: Durham Northern Recruitment Group is delighted to partner with a leading North East IT Consultancy in their search for a talented 2nd Line Support Engineer. This is an … new challenges, and progress in the ever-evolving world of IT, this role could be the perfect fit for you! Role Overview: As a 2nd Line IT Support Engineer, you will be responsible for providing advanced technical support to our clients customers, troubleshooting … team, escalating more challenging issues where necessary, and collaborate with senior engineers on project delivery and continuous service improvement. Key Responsibilities: Provide 2nd line technical support to clients across a variety of industries, both remotely and onsite. Diagnose and resolve issues related to more »

Are you an experienced 1st/2nd Line Support Engineer ? We have an exciting opportunity for you to be a part of our dynamic and supportive team at Antar Information Technology. Join us and benefit from a competitive salary, regular social events, and cake Fridays … 1st/2nd Line Support Engineer Manchester, M33 Full time, Monday – Friday (9am – 5:30pm) Permanent position Salary up to £26,000 per annum depending on experience Full UK driving licence with your own vehicle is essential Please Note: Applicants must be authorised to work … individual with a passion for technology and excellent problem-solving skills. You will have: Minimum of 2 years of experience in a 1st/2nd line support role Good knowledge of networking protocols (TCP/IP, Ethernet, HTTPS) Understanding of Windows OS and server administration more »

Application Support - 2nd line Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on 0161 388 2635 for more details and an immediate interview. Application Support - 2nd line For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »

2nd Line IT Support - Brandesburton - £30,000 Principal IT are working exclusively with a company based in Brandesburton. Our client pride themselves on been are proper people based business. They are currently on the lookout for a 2nd Line IT Support … for someone who has worked in IT for over 3 years. During this time they would like you to have experience providing 1st and 2nd Line IT Support to customers whilst showing the highest level of customer satisfaction. Key Responsibilities: Performing diagnostic tests and troubleshooting … wellbeing app - points that turns into discount codes for retail & leisure etc How to Apply If you are interested in hearing more about this 2nd Line IT Support position or interested in applying for the role please follow the link below or contact Principal IT more »

2nd Line IT Support Engineer - York - Up to £32,000 Role: 2nd Line Support Engineer Area: York Salary: Up to £32,000 An MSP client are looking to add a 2nd line support engineer to … Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to catapult their IT careers! Personality is key. We are looking for more »

would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime … development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills … resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management more »

An exciting new opportunity for an IT Support Analyst (1st Line & 2nd Line) to work with a leading financial services solutions provider. Working within a small but talented team, your role will be to support internal business users (approx. 100) with … keen to embrace a new teammate and help them on their journey. You will need to have at least 3 years commercial experience supporting 2nd line technical queries. Day to Day activities include: Perform 1st & 2nd line diagnostics Setting up new users, building laptop … of new users across software and IT services Interactions with globally dispersed end users Skills & Experience required: Experience required working in a 1st and 2nd line IT Support role and management of P1 and P2 incidents Experience of using an IT ticketing system Excellent communication more »

2nd Line IT Support Technician Nr Huddersfield £26,000 - £27,000 + Benefits This is a fantastic opportunity for you, a 2nd Line IT Support Technician with around 3 years experience, to join a leading organisation’s IT Support function, based just outside of Huddersfield. You will be working across all areas of IT and providing hands on support including: Network Installation: including cabling, firewalls, switches and routers Technical Support for all ICT equipment Desktops and all hardware Application software Day to day … really make a difference to how well the IT is run and managed. If you are a strong IT Technician and can carry out 2nd line support and day to day maintenance, then this could be the perfect position for you. It will go quickly more »

2nd Line IT Support Engineer - Bradford - Up to £32,000 Role: 2nd Line Support Engineer Area: Bradford Salary: Up to £32,000 An MSP client are looking to add a 1st or 2nd line support … Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to catapult their IT careers! Personality is key. We are looking for more »

2nd Line IT Support Technician Nr Huddersfield £26,000 - £27,000 + Benefits This is a fantastic opportunity for you, a 2nd Line IT Support Technician with around 3 years experience, to join a leading organisation's IT Support function, based just outside of Huddersfield. You will be working across all areas of IT and providing hands on support including: Network Installation: including cabling, firewalls, switches and routers Technical Support for allICT equipment Desktops and all hardware Application software Day to day maintenance … really make a difference to how well the IT is run and managed. If you are a strong IT Technician and can carry out 2nd line support and day to day maintenance, then this could be the perfect position for you. It will go quickly more »

2ND LINE - DESKTOP SUPPORTSALARY - £30,000 LOCATION - Nr BEVERLEY (HULL) FULL-TIME ON SITE Your new role One of the most successful Organisations in the Region are looking to add an experienced 2nd line IT support person to their current team on … a permanent basis. The successful IT Support candidate will be responsible for providing 2nd Line IT support to a large customer base, ensuring the highest levels of customer service are maintained. What you'll need to succeed Ideally, the organisation wants to appoint … an IT Support candidate who has experience of working to ITIL principles and can take ownership of customer issues and ensure they are carried through to completion. The following areas are the key skills and attributes the Hiring Manager is looking for; * Customer focussed with excellent interpersonal skills. more »

Role: 2nd Line Support Area: Doncaster Salary: Up to £32,000 An MSP client are looking to add a 2nd Line Support Engineer to join their very dynamic IT department. The Senior Management Team fully believes in developing professionals and … not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst more »

2nd Line Support Manchester Salary up to - £32,000 Professional Development & excellent benefits! UK Driving License required I have a fantastic opportunity for an enthusiastic 2nd line engineer to join a market leading organisation who operate across the whole of the UK more »

2nd Line Site Support Engineer Opportunity for a 2nd Line Site Support Engineer to join our client in Leeds on a contract basis. Outside IR35 day rate negotiable depending on experience. Apply online or contact Nathan Finlay via Nathan.Finlay@searchability.com more »

The Role: We are seeking a skilled Network Support Officer (2nd Line) to join our Information Systems and Network Services team. The successful candidate will provide vital IT support for staff and students at both Oldham College and University Campus Oldham, ensuring the … effective operation of our computer systems and networks. Key Responsibilities: Provide day-to-day support for the Colleges IT infrastructure, ensuring hardware, software, and network components are operational. Assist staff and students with troubleshooting issues, maintaining communication on progress via the IT Helpdesk. Manage network accounts and assist … with the maintenance of network hardware such as switches, servers, and multimedia devices. Assist the 1st Line Support team with IT equipment setup, fault resolution, and supplier coordination. Ensure IT assets are recorded accurately and undertake regular hardware/software audits. Support the installation more »

provide field engineering support to their loyal client base. This is a unique opportunity to combine your excellent customer service experience with 2nd line engineering support. Great technical knowledge combined with professional personal presentation/customer service will be required as you’ll be the … full ownership of resolving customer issues quickly and effectively while maintaining good relationships with customers. Your role and responsibilities will include: Providing customer support for key onsite activities ensuring a strong focus on customer satisfaction. Conduct fault finding and troubleshooting support to resolve or escalate issues … tickets Ensure all admin is completed and logged. Share knowledge of any issues with the wider team. Required Skills: Previous MSP experience Troubleshooting Support Hardware and Software installation, maintenance and repair. Previous customer-facing roles. Benefits: 23 Days Holiday + Bank Holidays Birthday’s Off Volunteer and Study more »