Permanent 2nd Line Support Jobs in the North of England

1 to 14 of 14 Permanent 2nd Line Support Jobs in the North of England

2nd Line IT Support Engineer

Macclesfield, Cheshire, United Kingdom
Jobwise Ltd
2nd Line IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2nd Line Support Technician will focus on escalated support cases. The successful person will have been in IT support … Salary will be circa £30k, dependent upon experience, and the business offer enhanced holidays and free parking. What will you be doing as a 2nd Line Support Engineer? As a 2nd Line Support Engineer, you will support managed … to hear from you if you have the following skills and experience: Proven experience working within an IT support role, preferably at 2nd line level Must be confident supporting Microsoft Office 365 and desktop support Understanding of server and client set ups Understanding more »
Employment Type: Permanent
Salary: £28000 - £30000/annum enhanced holidays and career progres
Posted:

2nd Line Support Engineer

Skelmersdale, Lancashire, North West, United Kingdom
Coaction Recruitment Ltd
Engineer to join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and … training opportunities. The 2nd Line Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support … desire to progress. Essential skills: - Strong communication skills - MS365 - Active Directory - Excellent troubleshooting ability - Group Policy This is an excellent opportunity for the successful 2nd Line Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer

Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2nd Line Support Engineer to join their dynamic team. Job Title: 2nd Line Support Engineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: Company … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2nd Line Support Engineer, you will support managed services clients by resolving hardware, software, and network issues. You will … interact directly with clients to ensure minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remote desktop more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Senior Support Engineer

Preston, Lancashire, United Kingdom
Norton Blake
2nd Line Senior Support Engineer, Preston, £40,000 per annum + Car allowance The role of an ICT 2nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people … management while performing daily duties as a 2nd line Support Engineer. This position will be office based, however travel between sites, offices and other main offices is expected on a regular basis. The successful candidate will be expected to work with suppliers and other teams … and time sensitive calls Maintaining good relationships with VIP users Have shared responsibility of the BAU (business as usual) workload across the entire ICT 2nd line team. Assist with daily, weekly and monthly reports to ensure that the team are meeting KPI's and SLA's agreed more »
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

2nd Line Support Engineer - Wilmslow

Wilmslow, Cheshire, United Kingdom
Hybrid / WFH Options
Principal IT
2nd Line Support Engineer - £25,000 - £30,000 - Wilmslow Principal IT are working with a well-established provider of leading solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third party claims administrators in Wilmslow that are looking for a 2nd line support engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will … wellbeing support, company sick pay scheme and corporate gym membership. How to Apply If you are interested in hearing more about this 2nd line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Company pension
Posted:

1st/2nd Line Support

Manchester, United Kingdom
1 Tech Staffing Ltd
1st/2nd Line Engineer Manchester Up to £30,000 DOE My client is seeking a skilled and motivated 1st/2nd Line Engineer to join their growing team. The successful candidate will be responsible for providing first and second-line technical … support, troubleshooting a variety of IT issues, and ensuring smooth IT operations for our clients. Key Responsibilities: Provide first and second-line technical support to end-users, resolving hardware, software, and network issues. Respond to and manage helpdesk tickets in a timely manner, ensuring … to identify and implement improvements in processes and services. Provide on-site support as needed. Requirements: Proven experience in a 1st/2nd line support role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network troubleshooting (TCP/IP more »
Employment Type: Permanent
Salary: £24000 - £30000/annum
Posted:

2nd Line IT Support Engineer- Sheffield

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Circle Group
2nd Line IT Support Engineer - Sheffield 2nd Line IT Support Engineer with onsite experience as well as Office 365, Windows 10, Exchange and VOIP knowledge join our client which is an MSP company across Yorkshire. In this role, you will … be responsible for ensuring that our clients' IT systems are running smoothly and efficiently. You will provide technical support and troubleshooting to both site-based and remote users, as well as providing onsite and support and dealing with any … tickets which come from the 1st Line team. To be successful in this role, you will need to have excellent knowledge of: 2nd Line IT support, ideally some field support experience Office 365 Windows OS 8,10, 11 Exchange VOIP Sharepoint more »
Employment Type: Permanent
Salary: £26,000
Posted:

2nd Line IT Support Engineer

Warrington, Cheshire, United Kingdom
DCS Recruitment Limited
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as … well as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows more »
Employment Type: Permanent
Salary: £35000 - £40000/annum bens
Posted:

2nd Line IT Helpdesk Support Engineer

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
In Technology Group
support to diverse clients. They are committed to fostering a supportive and growth-oriented work environment, offering excellent opportunities for career progression. 2nd Line IT Helpdesk Support Engineer Leeds/Onsite £25,000 - £30,000 Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote access tools. Resolve escalated technical issues efficiently and within agreed SLAs. Perform troubleshooting and problem-solving for IT infrastructure, including hardware, software, and networking issues. Collaborate with 1st line support engineers to ensure … seamless issue resolution and customer satisfaction. Document all support activities, solutions, and client interactions accurately in the ticketing system. Contribute to the development and improvement of IT processes and procedures. Tech Stack: Active Directory Windows Server Microsoft Azure Office 365 VMware, Hyper-V Veeam Networking knowledge - LAN/ more »
Employment Type: Permanent
Salary: £25000 - £30000/annum 28 days holiday, pension, discount
Posted:

2nd Line Support Engineer

Keynsham, Bath and North East Somerset, Somerset, United Kingdom
Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in the Keynsham area. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the … forefront of technology enabling businesses to consistency benefit from their IT. Duties Provide 2nd Line Support either directly from the customer or escalated from the 1st line team Provide assistance by phone, email and/or using a ticket management system Update the … internal knowledgebase with issue resolution details Tech stack Microsoft Remote Desktop Services Veritas (Symantec) Backup Exec Network Support HPE/Dell SANs HPE Server Hardware & Switches Office 365 & Azure PowerShell Windows Server Paying up to £30,000 with an on-call allowance (1 week a month is a more »
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

2nd Line Support Technician

Edinburgh, York Place, City of Edinburgh, United Kingdom
Be-IT Resourcing Ltd
Do you currently work in 2nd Line support and looking for a new challenge? I am currently working with a leading IT solutions provider nestled in the heart of Edinburgh, where reliability meets expertise. This client specialises in catering to the IT needs of small … business due to a high demand for their services and opportunity to grow you're career! Ideally, you will have: - Experience in Technical Support, Troubleshooting, and Computer Repair - Knowledge of Desktop Computers and Printer Support - Knowledge of the Microsoft 365 Ecosystem, including Email, Teams, Azure and more »
Employment Type: Permanent
Salary: £26000 - £32000/annum
Posted:

2nd Line Support Engineer

Edinburgh, York Place, City of Edinburgh, United Kingdom
Be-IT Resourcing Ltd
recently started your career in IT and are looking to progress to the next level? Our Edinburgh based client are seeking to hire a 2nd Line Support Engineer with the following skills/experience: - Experience troubleshooting/supporting Microsoft 365 technologies - Strong communication skills and … an ability to explain technical concepts to non-technical stakeholders - Experience working with Desktop/Printer support - Experience of working within a fast-paced environment The role requires the successful candidate to be onsite 5x days p/w in Edinburgh due to their clients' requirements. more »
Employment Type: Permanent
Salary: £26000 - £32000/annum
Posted:

2nd Line Support

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
providing our team with opportunities to work on high-profile projects and with major clients. The Role: We are seeking a dedicated IT Support Analyst to join our team. In this role, you will be integral to supporting our managed services clients, addressing their IT needs and challenges. … and other IT concerns, ensuring their business operations are maintained with minimal disruption. Key Responsibilities: Office365 user management Desktop/Server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Delivering high-quality customer service and follow-up Conducting client site visits when required … Key Requirements: 3 years of experience in IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with various operating systems and IT fundamentals Excellent communication and customer service skills Relevant IT or Computer Science qualification preferred Full UK driving license Benefits: Career Growth more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Technical Support

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Axel Johnson International
focusing on selected niche markets. Axel Johnson International is a part of the Swedish family-owned corporate group, Axel Johnson. The role: Technical Support & Operations personnel play a pivotal role in ensuring the smooth functioning of the organisation's IT infrastructure and services. Their responsibilities extend beyond routine … support, encompassing a wide range of tasks essential for maintaining operations and providing advanced technical assistance. The role serves as an escalation point for the Helpdesk Support team and is actively involved in operational activities and field service visits. Responsibilities: Provide technical support via … service desk, email, and remote access. Troubleshoot and resolve complex technical issues. Offer on-site technical support, including infrastructure, hardware, software, and network troubleshooting. Install, configure, and update IT systems and equipment. Respond to and resolve IT incidents within defined SLAs. Document incidents, troubleshooting steps, and resolutions. Interact more »
Employment Type: Permanent
Salary: £35,000
Posted:
2nd Line Support
the North of England
10th Percentile
£26,000
25th Percentile
£27,500
Median
£30,250
75th Percentile
£33,750
90th Percentile
£35,000