21 of 21 Remote 2nd Line Support Jobs in the UK excluding London

2nd Line IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high … can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 1st/2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired more »

Job Title: 2nd Line IT Support Engineer Location: Gateshead (Hybrid working) Salary: up to £29,000 Job Type: Permanent NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to fostering a dynamic and ambitious work environment, with a strong focus on the professional … development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication more »

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an … include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. more »

2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an … include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2nd Line Support Engineer, you'll play a crucial role in the team, handling 1st & 2nd line technical … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2nd support more »

Role: 1st/2nd Line IT Support Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support … working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying more »

Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line IT Support Engineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2nd Line IT Support Engineer with a good understanding of Linux to join a growing business … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2nd Line Support across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2nd Line Support *Linux-based support *Some Windows Office Support *On-site 3 days a week more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

2nd Line IT Support Engineer - Cambridge (Hybrid) Due to continued growth, a leading IT Consultancy based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part … candidate has experience with Hyper-V or VMware, and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is acting as an Employment more »

2nd Line IT Support Engineer - Southampton (Hybrid) Due to continued growth, a leading IT Consultancy based in Southampton is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part … candidate has experience with Hyper-V or VMware, and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, Southampton , Hampshire, Portsmouth, Winchester, hyper-v, exchange, Circle Recruitment is acting as more »

2nd Line Support Analyst High Wycombe (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. … Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance more »

exciting, and work somewhere that recognises your value, this is your chance. Due to continuous growth across their offices, they are looking for a 2nd Line Support … Advisor to join their dedicated team in Exeter (hybrid) on a full time basis to provide advanced technical support and resolve second-line service queries for customers as part of the Managed Services team. The Benefits The business offers some great benefits such as flexible and … systems, promoting best practices and continuous service improvement. Provide training and guidance to 1st line Technical Support Advisors. Job Title: 2nd Line Support Advisor Salary: £28,000 - £35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time For more more »

Lloyd Recruitment Services is pleased to be working with a leading Managed Services Provider in the search for a skilled 2nd Line Engineer to join their dynamic team on the outskirts of Camberley. The role: In this role, you will be an integral part of our dynamic … team, focusing on handling 2nd line technical support queries using telephone and remote-based tools. Your responsibilities will include strict adherence to SLAs, efficient utilisation of the Helpdesk Management System, and, when necessary, conducting on-site visits to customer locations. The candidate should possess strong … Death in Service Benefit VDU Eye Tests Contractual Sick Pay (after qualifying period) Enhanced holiday entitlement based on length of service Responsibilities for the 2nd Line Engineer: 2nd line support for Windows desktops, laptops, hardware, and software 2nd line more »

progressive team? Great - please get in touch today. This leading law firm is keen to build on a successful 2024 by adding a further 2nd line Support Analyst to their team. This is a genuine opportunity to support the team across all offices … and to play your part in building and implementing new solutions to help propel the business to further growth in 2025. As a 2nd line Support Analyst you will gain opportunities for further career progression, ongoing training in a friendly and professional area. Benefits Excellent … stakeholders including lawyers, marketing, support team to ensure solutions are fit for purpose Required Skills and Qualifications: Previous experience in a technical 2nd line support role VMware 7 experience and MS Azure support experience Windows Server, Active Directory & Office 365 configuration more »

Role: 2nd Line Software Support Pay: £28,000 - £34,000 DOE Location: Worsley (Hybrid) Job Summary We are seeking a skilled and dedicated 2nd Line Software Support Engineer to join our team. Our software solutions support organisations with … join our small, versatile team to help us continue our success. The Role: We are seeking an experienced individual to: Deliver frontline technical support on our help desk. Ensure successful software deployment and deliver effective training and consultancy to new and existing clients. Assist in setting up and … maintaining AWS server instances. Key Responsibilities: Provide high-quality remote support for a range of technical issues. Respond to and resolve customer incidents, queries, and complaints effectively. Prioritise workloads, monitor backlogs, and strive to meet customer SLAs and KPIs. Accurately log all calls in the helpdesk software. Collaborate more »

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an … include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. more »

2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an … include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. more »

2nd Line Support Analyst High Wycombe (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. … Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance more »

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »

Technical Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network … support, data centres and IT consultancy. As a Technical Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to … rise) Pension Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this Technical Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »