51 to 75 of 93 2nd Line Support Jobs in the UK

2nd Line Support Engineer About the Role Are you a tech enthusiast with a knack for solving problems and a passion for cutting-edge retail and hospitality technology? Our client is seeking a 2nd Line Support Engineer to join their … the overall success of their clients' businesses. This is a fantastic opportunity to work onsite in a collaborative, fast-paced setting. Key Responsibilities Provide 2nd-line support for EPOS, POS systems, kiosks, digital displays, and peripheral devices. Troubleshoot and resolve software, hardware, and networking issues … improvements. Liaise with third-party vendors for advanced troubleshooting or replacement of hardware and software. What We're Looking For Proven experience in a 2nd Line Support role, ideally within retail or hospitality industries. Strong technical expertise in EPOS, POS systems, kiosks, digital signage, and more »

month contract opportunity for an experienced 2nd line IT Support Specialist with the potential to go permanent. Candidates must be based within a commutable distance to Newport, Wales for this role. The role will be based onsite in Newport. Working for a leading global organization … you will provide end-user support to 2nd level assisting users at the deskside and remotely working as part of a team. You will need 5+ years of experience in endpoint deployment and support including ServiceNow, Windows, Intune, Mac (Jamf ideal), Azure & AD . 1st … region. Hours: 8am - 5pm Mon- Fri Start: ASAP Key responsibilities will include: Work with limited supervision independently and as part of team 1st through 2nd level support of IT hardware & software both onsite and remotely Work as part of global support team to resolve support more »

Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »

Role : 2nd Line IT Support Engineer Location : Gateshead Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with more »

Second Line Support Engineer - Newcastle - £28-30K We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality … business venture. Key Responsibilities: Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level. ITIL awareness Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both … Knowledge of firewalls Fault finding and troubleshooting skills Full Clean UK Drivers License This is an excellent opportunity for an enthusiastic and passionate Second Line Support Engineer to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this more »

would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime … development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills … resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management more »

2nd Line Service Desk Engineer Ashford, Kent Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most … to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP more »

Business Central 2nd Line Support Consultant I am collaborating with a leading Microsoft partner looking for a motivated and enthusiastic individual to join there team as Business Central 2nd Line Support Consultant. This is a full time, permanent role - offering … full home working flexibility, with expectation for occasional on-site travel; project phase dependant. The role will involve: Providing 2nd Line Business Central ticketing support to a variety of clients across industry Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central related … issues Work with there project teams on new upcoming implementations and upgrades Provide support on post-go-live client systems Skill set required: Strong technical understanding of Dynamics 365 Business Central/Dynamics NAV Previous experience providing D365 BC/NAV support at either partner or more »

Are you passionate about IT Support … and seeking an exciting new opportunity? Our Client is a rapidly growing health care organisation and we are supporting their recruitment for an experienced 2nd Line Support Engineer who excels in customer service. This role offers the chance to join a company that is transforming … health care with cutting-edge IT solutions. The Role As a 2nd Line Support Engineer, you will provide technical assistance to ensure the smooth operation of both the IT solutions and the wider business. You will address technical issues (hardware, software, OS, databases and networks more »

2nd Line IT Support Engineer - York - Up to £32,000 Role: 2nd Line Support Engineer Area: York Salary: £32,000 Our client is looking to add a 2nd Line Support Engineer to their growing IT … Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects, with progression plans in place to continue your career development. This is an outstanding opportunity for an IT professional to catapult more »

Azure VMWare Troubleshooting: Resolving complex technical issues and providing timely solutions Escalating issues: Working with the 1st line team to escalate more challenging issues Collaborating: Working with senior engineers on project delivery and service improvement Deploying hardware and software: Assisting with the deployment of new hardware and software more »

Are you a 1st Line IT Support or Service Desk professional looking for a step up into 2nd line support? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will … be providing 1st and 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a brilliant opportunity to further develop your technical skills with a number of different clients, as well as developing some … very rewarding client relationships in a highly rewarding industry. Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, Service Desk Engineer Location: Aylesbury - Commutable from High Wycombe, Luton, Leighton Buzzard, Princes Risborough, Amersham, Oxford more »

IT Support Officer (1st/2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »

2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with a strong experience of … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender, O365, Azure … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »

Application Support Engineer (Hybrid) - £28,000 - Hull Principal IT are working with a well-known construction management software company in Hull who provide IT services to businesses that are looking for an application support engineer to join their team. In this role you will play a … in Hull, you'll be the go-to IT expert working alongside the Customer Service teams, using your skills to help provide 1st and 2nd line support through our helpdesk over email and telephone. Hyrbid role once appropriate training is completed, resulting in 3 days … producing training materials - FAQs, How-to Guides - writing and managing internal/external content - videos, online, etc. Produce regular reports for management on support usage Working with the Product Team (inc. Development team) to provide thoughtful customer feedback and be part of overall 'Roadmap' team Liaising with 3rd more »

Immediate Requirement: 2nd Line IT Support Engineer (3-Month Contract) c. 250 a day Inside IR35 Are you a skilled 2nd Line IT Support Engineer looking to make an impact in a dynamic professional services environment? Join a newly created … IT Service Desk team and deliver top-tier support to end-users in a fast-paced, collaborative setting. The Role: Provide 2nd Line Support: Resolve escalations from 1st line support, working desk-side and remotely on issues related to … Share Knowledge: Support junior team members by sharing expertise and best practices. What You’ll Bring: Experience: 2+ years in a similar 2nd Line IT support role. Technical Skills: Expertise in Microsoft Modern Workplace, networking principles, PC support, firewalls, routers, and more »

2nd Line IT Support Engineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2nd Line IT Support Engineer with a good understanding of Linux to join a growing business … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2nd Line Support across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2nd Line Support *Linux-based support *Some Windows Office Support *On-site 3 days a week more »

1st and 2nd Line Support Technician (Global Manufacturing) £28000 - £30,000 per annum (depending on experience) Pay is Monthly or Fortnightly (whichever is preferred) Hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 13:00 Hybrid working available based on performance We are … whose UK site is based in North Wales. We are looking for an experienced IT Technician to work closely with the IT Manager, support the business in all their IT needs to ensure complete Customer Satisfaction in all the day-to-day transactions. This NEW role has come … multiple tasks and deadlines with minimal supervision • Relevant IT certifications or degree • A minimum of 2 years proven experience working in a 1st or 2nd line position • Experience of building, configuring, maintaining and troubleshooting Windows 10/11 clients • Experience supporting Microsoft Office 365, OneDrive, Teams and more »

Role: 2nd Line Support Technician Salary: Up to £40,000 dependent on experience + benefits Location: Onsite in Lympstone SC clearance is required for this role. We are looking for an experienced 2nd Line Support Technician, with experience working in … servers. Key experience in the following areas is required; + Windows servers + Active Directory + SCCM If you are interested in discussing this 2nd Line Support Technician role further, please apply or send a copy of your updated CV to (url removed). CBSbutler more »

2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 and Azure environments within an IT second line and third line capacity is required to join a technically driven team … see below) LOCATION: Hybrid Working/Manchester (M5) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a 2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 … and Azure environments within an IT second line and third line capacity. Working as the 2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer you will provide advanced technical support, including assisting in the design and implementation more »

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … and support. Work with the customer to understand each issue so that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Required …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd more »

st/2n d line Support Engineer Salary circa £25,000 My client is a national, family run business and they have an immediate requirement for a 1 st and 2 nd line support technician. Currently in the IT department especially, they … part of their hybrid IT Team based in Teesside, reporting to the IT supervisor, the successful candidate will be responsible for 1 st/2nd line escalated support calls, network and telecoms and VoIP Support. You will be required to investigate, diagnose, and resolve issues … IP infrastructure. Criteria: Network skills - LAN/WAN, SD WAN, 4G Wi-Fi Maintenance (Meraki, Unifi) MS Office standalone and, O365 Windows Desktop Support Desktop and Laptop build and Hardware Maintenance Machine Rollout, and asset handling Ability to work with outside vendors. Must project a positive, friendly professional more »

to earth approach and a focus on getting the job done for our clients. About the Role: We are seeking a skilled and motivated 2nd Line Support Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2nd line support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st line support … resolutions. Provide training and guidance to 1st line support staff and end-users as needed. Requirements: Proven experience in a 2nd line support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. more »

2nd Line Support Analyst Harrogate Up to £27 (Up to £30k after 6 months) Hybrid (3 from home/1 day in office) Permanent Responsibility Adhering to contractual SLAs within a large team Experince within 2nd line support is needed more »

2nd Line Support Technician Norwich Are you someone who enjoys working in a fast paced environment in a customer facing role? Resolving a variety of 1st/2nd Line level tickets, and contributing toward exciting projects? We are seeking an experienced 2nd Line Technician to resolve 1st and , resolving issues remotely and at client sites when required. This will also include planning and delivering a range of projects. This is … an excellent opportunity to work for a company who invest in the training and development of their staff. Requirements: Experience in a 1st or 2nd Line level IT Support related role (Minimum 2 years working in IT). Previous experience working in Service Desk environment. more »