2nd/3rd Line Support Jobs in the UK

16 2nd/3rd Line Support Jobs in the UK

2nd Line Support/3rd Line Support (Windows Server/M365/Networks)

Birmingham, England, United Kingdom
MS Talent
2nd Line Support / 3rd Line Support (Windows Server / M365 / Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British … Citizen and 5 years of history living in the UK. .*24 / 7 Shift role - 3 days on, 4 days off; then 4 days on, 3 days off.* 2nd Line Support / 3rd Line Support (Windows Server / M365 / Networks) is sought by a leading Managed Security Services Provider. You need to have experience of the following: Azure AD / Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including Switches As a 2nd Line more »
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2nd / 3rd Line IT Support Engineer - Cumbria IT Consultancy. Hybrid

Keswick, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd/3rd Line IT Support Engineer - Cumbria IT Consultancy

Keswick, Cumbria, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support more »
Employment Type: Permanent
Salary: GBP 37,000 Annual
Posted:

2nd/3rd Line Support

York, Yorkshire, United Kingdom
Concept Resourcing
results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd / 3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and … Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure / Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge … and experience of OSI (Open Systems Interconnection) network layers, TCP / IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a more »
Employment Type: Permanent
Salary: GBP 42,000 Annual
Posted:

Infrastructure Support Engineer- 2nd/3rd Line Hybrid

Trowbridge, England, United Kingdom
Hybrid / WFH Options
e-resourcing Limited
Infrastructure Support Engineer- 2nd / 3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager … on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the business. … users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Azure Infrastructure and AD DNS / Switching and Firewalls SDWAN technologies and WAN O365 Intune / SharePoint MS Power Shell IaaS / Paas / SaaS / more »
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Senior IT Technician (2nd/3rd Line Support)

Aston Fields, England, United Kingdom
Technical Resources Ltd
Senior IT Technician (2nd / 3rd Line Support) Location: Bromsgrove + Travel (Client Sites) + Hybrid Salary: £30,000 / £40,000 + Benefits Our client are looking for an IT technician to work on in our helpdesk based in … some flexible working after this period. Experience with the following technologies and platforms would be beneficial: Networking Experience - Draytek Firewalls, WAPs, DNS, DHCP, TCP / IP, Ethernet. Physical patching and cabling Remote support M365 Proficiency: O365 applications, Azure AD, Active Directory Windows - Windows 10 / 11 & Windows Server 3 / 8 / 16 / 22, Office 2010 - 2016 MS InTune GSuite SMTP Exclaimer Sage Sophos Datto Sharepoint OneDrive Remote machine management Printers Backup solutions - Veeam, ShadowControl, Image Manager Web Security - Webroot, SentinelOne, and ThreatLocker Skills 2 years IT support more »
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Support Engineer- 2nd/3rd Line Azure Active Directory Hybrid

Trowbridge, Wiltshire, United Kingdom
Hybrid / WFH Options
e-resourcing
Infrastructure Support Engineer- 2nd / 3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. . You will be working heavily with the IT Director and Infrastructure … Manager on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the … users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Azure Infrastructure and AD DNS / Switching and Firewalls SDWAN technologies and WAN O365 Intune / SharePoint MS Power Shell IaaS / Paas / SaaS / more »
Employment Type: Permanent
Salary: £48000 - £53000/annum
Posted:

2nd Line Support / 3rd Line Support

Birmingham, West Midlands, United Kingdom
MS Talent Ltd
2ndLine Support / 3rdLine Support (Windows Server / M365 / Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British Citizen and 5 years of history living in the UK. … / 7 Shift role - 3 days on, 4 days off; then 4 days on, 3 days off *** 2ndLine Support / 3rdLine Support (Windows Server / M365 / Networks) is sought by a leading Managed Security Services Provider. You need to have experience … of the following: Azure AD / Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including switches As a 2ndLine Support / 3rdLine Support (Windows Server / M365 / Networks) you will be working in a Security Operations Centre / SOC more »
Employment Type: Permanent
Salary: £28,000
Posted:

2nd/3rd Line Support Engineer

Chessington, England, United Kingdom
Hybrid / WFH Options
Rethink
2nd / 3rd Line Support Engineer Chessington - 4 days per week on-site Contract - £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them … be onsite 4 days a week and flexible for you to work remotely remainder of the week Essentially, we are seeking a First Line Support Agent to be the interface between the Healthcare business and the IT department. To … take ownership, logs & coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The post holder will perform a broad range more »
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2nd/3rd Line IT Support Engineer

Basingstoke, Hampshire, United Kingdom
Red King Resourcing
2nd / 3rd Line Support Engineer Our client is looking for a 2nd / 3rd Line Support Engineer to join the team in Basingstoke on a hybrid basis on an initial … month contract. Key Responsibilities: Provide 2nd / 3rd line technical support for Citrix and VMware environments, including XenApp, XenDesktop, XenServer, VMware vSphere, and VMware Horizon. Troubleshoot and resolve complex technical issues related to Citrix and VMware platforms, applications, and virtualization infrastructure. … to ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. Work closely with other support teams and vendors to escalate more »
Employment Type: Contract
Rate: £250 - £270/day
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2nd 3rd Line IT Support

Chichester, West Sussex, South East, United Kingdom
Recruitment Genius
Join this MSP as an 2nd / 3rd line IT Support Analyst. The role will be predominantly office-based, with some customer visits. THE ROLE: - Operating the IT Helpdesk and providing 2nd / 3rd line support to a wide variety of clients, supporting infrastructure, hardware, and software. - Receive and resolve calls from the helpdesk and manage user expectations - by phone, email, and in-person. - Troubleshooting and diagnosing hardware and software faults, escalating if necessary. - Deployment of new hardware and software alongside … existing upgrade schemes. - Occasional involvement in project work. - Assisting the Support Team Leader in aiding other team members. - Managing your own tickets, ensuring that they are kept up to date. KEY SKILLS & EXPERIENCE: - 2+ years of IT support experience covering: -- Active Directory -- Windows 10, Windows Server more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd / 3rd Line Technical Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU / Project work). £45K-£50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good … products Windows 10 Sharepoint Windows 10 enterprise and EDR Anti Virus and malware applications Desirable Technologies but you will learn on the job: VMware / Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute / storage. Support and … administration of all remote / security / web systems Incl: SSL VPN, Firewall / IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Bonus and Benefits
Posted:

Application Support Analyst with 2nd and 3rd Line

Peterborough
Nexus Jobs Limited
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

2nd / 3rd Line IT Support Engineer - Cumbria IT Consultancy. Hybrid

CA12, Braithwaite, Cumbria, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support more »
Employment Type: Permanent
Salary: £27000 - £37000/annum depending on experience
Posted:

Information Security Manager with 2nd and 3rd Line Support

London
Hybrid / WFH Options
Nexus Jobs Limited
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System … ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards more »
Employment Type: Permanent
Salary: £65,000 - £80,000
Posted:

Senior Support Engineer, Support Team Lead, Windows, 2nd/3rd Line, COR5583

Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
Senior Support Engineer, Support Team Lead, Windows, 2nd / 3rd Line, COR5583 A Senior Support Engineer is urgently needed to join a thriving scientific technology company in Lincolnshire. It's a great opportunity for a Support … Engineers, providing high quality, dedicated support for IT related queries. The Senior Support Engineer will provide 2nd / 3rd line support covering desktops, servers and networks covering multiple sites. The Company Joining a family-owned business … The Benefits 30 days' holiday Bonus scheme Relocation package What's required of the Senior Support Engineer? Experience providing 2nd / 3rd support across desktop, servers and networks Experience with Microsoft 365, Active Directory, Windows Server and VMWare Full UK driving more »
Employment Type: Permanent
Salary: £35,000
Posted:
2nd/3rd Line Support
10th Percentile
£30,000
25th Percentile
£31,250
Median
£33,000
75th Percentile
£42,500
90th Percentile
£64,418