Role: 2ndLineEngineer Location: Sutton Courtney Salary: 27k-32k Benefits: Competitive salary Overtime & on call payment Business mileage paid HMRC rates 24 day's annual leave + 8 days public/bank holidays and long-service holiday entitlement Contributory pension scheme Company laptop Manufacturers … training Professional development Summary: The 2ndLine IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder will be responsible for helping upskill other Support Desk Engineers and … serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Use problem solving skills and technical knowledge more »
Job Title: 2ndLine IT Support Engineer Client Overview: I am recruiting a 2ndLine IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support more »
POST TITLE: 2ndLine Service Desk Engineer LOCATION: Didcot, South Oxfordshire SALARY: £25,000 COMPANY BENEFITS: 21 days standard holiday + bank holidays Free on-street parking Training for industry certifications and qualifications Mileage allowance Regular bus service to Oxford & Witney (next to the bus … about 100 users. The company has a strong MacOS focus, having previously been an Apple Authorised Service Provider & Reseller. We're looking for a 2ndLine Support Engineer to help look after our clients, based full-time on site. Working as part of a team … quickly if required Manage and maintain clients infrastructure and cloud services, such as Microsoft 365 YOUR EXPERIENCE To join us as a 2ndLine Support Engineer, you will need: Previous experience in an IT helpdesk support/repair role Knowledge and experience of more »
including, Healthcare, Education and Local Government to help them provide key services to the public. Summary: This role is a great opportunity for a 2ndLine Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. The role … fully aware of the condition of all ongoing problems and escalations. Key Skills/Experience: Two years experience working in a Service Team providing 2ndline technical support. Extensive knowledge of Group Policy Management. High level working knowledge of Active Directory and server-based client services (DHCP more »
2ndLine Support Engineer- Up to £32,000 (DOE) Oxford (hybrid- 2/3 days onsite) MSP Experience My client, a well established MSP, based in Oxford is looking for an experienced 2ndLine Support Engineer to join their team. … You will be responsible for providing onsite and remote support to existing and new external clients, mainly 2ndline, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS Exchange SharePoint If you are interested in more »