10 2nd Line Support Jobs in London with Remote Work Options

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »

2nd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 2nd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the … with Windows OS. Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices Experience troubleshooting from 1st to 2nd line level. Analytical and diligent, with attention to detail You are resilient and cope well under pressure and with shifting priorities Effective more »

Job Title: 2nd Line Support Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2nd Line Support Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 support Support and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »

2nd Line Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level … Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is more »

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your skills truly more »

2nd Line Desktop Support London (5 days a week) £32,000 At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software more »

IT 2ndLine Support … Global Law firm - 45-50k + Excellent Bens Office based - West London - Hours 12- 8pm. Global Law firm have a requirement for a 2nd line IT Support applicant who MUST be experienced working for a law firm or Legal MSP. Requirement and skills Excellent … Ability to configure and deploy laptop & desktop computers and mobile devices for all levels of hierarchy within the firm. Experienced in a Deskside support role, as well as remote work. Ability to set up and troubleshoot video and audio in conference rooms. ITIL certification an added bonus, although more »

the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to … have the best life possible for as long as possible. Purpose of the job/About the role Join Dementia UK as a Second Line Support Technician and play an integral part in driving a rapidly expanding organisation forward, from supplying equipment and managing our internal … support function to leading on digital strategy. In this role, you'll ensure that Dementia UK staff receive timely support for their IT questions, queries, and issues, delivering an exceptional user experience while maintaining a vigilant eye on cyber security to safeguard our organisation against potential more »

Aspire Recruitment is working in partnership with this local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk … and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of contact with the customer Maintaining ownership of the original fault Providing timely updates, ensuring the fault is assigned the correct level of priority and attention. Demonstrating the ability to troubleshoot and more »