39 2nd Line Support Jobs in the South East

Second Line Support Engineer (Tier 2) - Windows Server/Networking/Active Directory/Office 365/DHCP/DNS Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through more »

2nd Line Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2nd Line Support Engineer. You will be responsible for ensuring the progression … and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »

text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2nd Line Support Technician Up to £35,000 Kent Are you a 2nd line engineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current more »

Are you an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated 2nd Line Support Team Lead to join our Clients' dynamic team in Chatham. In this role, you will not only provide … technical expertise but also lead and mentor a team of 2nd Line Support Engineers, ensuring the smooth operation of our clients' IT environments. Based on site 3 days per week, working remotely 2 days per week, with a salary of up to £45,000 for … based in Chatham meaning we'd only be looking at candidates based in or near the area. Responsibilities: Technical Leadership: Lead a team of 2nd Line Support Engineers, providing guidance, mentorship, and technical expertise in areas such as Hyper-V, VMware, Active Directory, and O365. more »

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »

2nd Line Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2nd Line Engineer! After the client has won a few next clients, this is a brand-new hire for … support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

IT Support Officer (1st/2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »

We have a great new permanent opportunity to join our client in a 1st/2nd line customer support role. Experience in providing customer support over the phone, via email and via web browser needed alongside some general IT/Technical skills (Software … including: Office/365, Excel, HTML, CSS, perhaps some basic SQL too) The ideal background would be someone who has provided 1st line IT support (call centre, Supprt desk, help desk etc) or perhaps IT training or software support and perhaps worked for an more »

Attention: Passionate 1st/2nd Line Support Engineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line Support Engineer to thrive in our fast … paced environment. Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 1st/2nd Line Support Engineer: Assist technical support requests within the team Meet and exceed SLAs Ensure good communication with both customers and … staff Keep the IT Documentation up to date Manage multiple tickets Skills Required for the 1st/2nd Line Support Engineer: Experience working with Microsoft technologies (incl. AD, Windows Server, 365) Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) 1st/2nd more »

1st/2nd Line IT Support Oxfordshire Permanent Join our Client as an IT Technical Support Analyst! Responsibilities: Provide first-line technical support for computer systems Handle helpdesk requests and incidents Configure, install, and maintain desktop and laptop PCs … Support telephone systems, audiovisual equipment, and video conference facilities Maintain software licensing and hardware inventory Liaise with third-party IT support companies and vendors Adhere to defined standards and procedures Requirements: Expertise in Windows-based PCs and servers Previous experience in a first-line support role Proficiency in Windows Desktop, MS Office, and Google G-Suite Certification in IT (A+ or MCSE) Ability to obtain SC Clearance Desired Skills: Familiarity with Windows Server, MS Exchange, and Active Directory Knowledge of firewalls, networking, telephony, and IT security Experience with virtualization, MDM more »

2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT more »