7 Permanent 2nd Line Support Jobs in the Thames Valley

Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »

Second Line Support Engineer (Tier 2) - Windows Server/Networking/Active Directory/Office 365/DHCP/DNS Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through more »

2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits Overview: A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Support Analyst to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in … Azure Overview/Benefits: £30,000 - £35,000 Basic Salary £4,000 Car allowance Excellent benefits Hybrid Working: 1 day a week onsite. 2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits more »

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

1st/2nd Line IT Support Oxfordshire Permanent Join our Client as an IT Technical Support Analyst! Responsibilities: Provide first-line technical support for computer systems Handle helpdesk requests and incidents Configure, install, and maintain desktop and laptop PCs … Support telephone systems, audiovisual equipment, and video conference facilities Maintain software licensing and hardware inventory Liaise with third-party IT support companies and vendors Adhere to defined standards and procedures Requirements: Expertise in Windows-based PCs and servers Previous experience in a first-line support role Proficiency in Windows Desktop, MS Office, and Google G-Suite Certification in IT (A+ or MCSE) Ability to obtain SC Clearance Desired Skills: Familiarity with Windows Server, MS Exchange, and Active Directory Knowledge of firewalls, networking, telephony, and IT security Experience with virtualization, MDM more »

including, Healthcare, Education and Local Government to help them provide key services to the public. Summary: This role is a great opportunity for a 2nd Line Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. The role … itself will involve supplying support for customers virtualised and on-premises physical Windows environments, EEs Freedom Cloud hosted customers, and customers hosted within Microsoft Azure. The role will require flexible working, and the job holder will be required to be prepared to undertake paid overtime in weekends and … fully aware of the condition of all ongoing problems and escalations. Key Skills/Experience: Two years experience working in a Service Team providing 2nd line technical support. Extensive knowledge of Group Policy Management. High level working knowledge of Active Directory and server-based client services (DHCP more »

2nd Line Support Engineer- Up to £32,000 (DOE) Oxford (hybrid- 2/3 days onsite) MSP Experience My client, a well established MSP, based in Oxford is looking for an experienced 2nd Line Support Engineer to join their team. … You will be responsible for providing onsite and remote support to existing and new external clients, mainly 2nd line, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS Exchange SharePoint If you are more »