2ndLine IT SupportEngineer (MSP) – Birmingham £25,000 to £32,000 We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful … 2ndLine IT SupportEngineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 2ndLine IT SupportEngineer, you will be resolving issues with a wide range … need to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the 2ndLine IT SupportEngineer: Proven experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st more »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
2ndLine IT SupportEngineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful … 2ndLine IT SupportEngineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 2ndLine IT SupportEngineer, you will be resolving issues with a wide range … need to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the 2ndLine IT SupportEngineer: Proven experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st more »
Job Title: 2ndLine IT SupportEngineer Client Overview: I am recruiting a 2ndLine IT SupportEngineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT SupportEngineer, you will play a vital role in ensuring our client's external customers receive … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st linesupport to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »
We are looking for an enthusiastic IT SupportEngineer to join our friendly IT team providing on site and remote IT Support to our business in the UK and Ireland. The role is based at our Bristol office. You'll be supporting colleagues when … and update all IT requests and incidents accurately and thoroughly through the company's IT Service Management system. Working with the team to support and carry out project work and new office installations/office moves. more »
nd LineSupportEngineer Hybrid Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2 nd LineSupport Engineer. You will be responsible for ensuring the … progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »
2ndLineSupportEngineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLineSupport Engineer. You will be responsible for ensuring … the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLineSupportEngineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you … like to be part of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
2ndLineSupportEngineer Brixworth, Northamptonshire – Permanent Salary up to £34,000 dependant on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across … the EMEA region. Due to ongoing promotions and team expansion, a 2ndLine position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a dedicated customer. This … We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2ndLineSupportEngineer role supporting external customers. Requirements: At least 24 months previous IT support experience more »
Job Title: 2ndLineSupportEngineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, Skills and Experience required To … To be proactive and pragmatic and extremely detail orientated. Preferred Skills But Not Essential Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases You Should Apply If: You care deeply about applying technology and processes to deliver smarter solutions. more »
1st/2ndLineSupportEngineer London based. Full Time/Permanent Hybrid working (3 days in the office, 2 days remote) Salary up to 36K & additional bonus + excellent benefits Are you a 1st/2ndLineSupport … If so, then please read on. Medlock Partners are partnering with an exciting global leader in the entertainment sector to hire a 1st/2ndLineSupportEngineer due to an exciting period of growth and transformation. This is a fantastic opportunity for … years IT experience, within a commercial environment to support the companies end users across UK. Key Responsibilities of the 1st/2ndLineSupportEngineer: Assist with the development and implementation of IT policies and procedures. Day to day administration of more »
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Medlock Partners
1st/2ndLineSupportEngineer Manchester based . Full Time Permane nt Hybrid working (3 days in the office, 2 days remo te) Salary 32K & additional bonus + excellent bene fits Are you a 1st/2ndLineSupport … so, then please re ad on. Medlock Partners have partnered with an exciting global leader in the entertainment sector to hire a 1st/2ndLineSupportEngineer due to an exciting period of growth and transfor mation. This is a fantastic opportunity … years IT experience, within a commercial environment to support the companies end users ac ross UK. Key Responsibilities of the 1st/2ndLineSupportEngineer: Assist with the development and implementation of IT policies and p rocedures.Day to day administration more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
ARO Technology
Job Title: 2ndLineSupportEngineer Location: UKTV - Hammersmith Salary: £30,000 - £33,000 BOE Contract type: Permanent About The Role This is a great opportunity for you to join ARO Technology as the 2ndLineSupportEngineer … UKTV. The 2ndLinesupport role is customer facing and is responsible for providing excellent customer service and secondline on-site technical support to. The role will include tasks such as call logging, troubleshooting issues and resolving support … about technology and enjoys keeping up to date with the latest technological trends. This role would suit someone with previous experience in IT support and are looking for a great development opportunity. This role is a hybrid position, you will be office based 3-4 times a week more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLineSupportEngineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2ndlinesupport for all calls that are logged either remotely … incident(s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues … User creation & Termination in Active Directory and Azure AD Support Windows 10&11 Operating system, Office 2019/365, Software Updates, Manage & Support desktop & laptop deployments and regular security updates via deployment tools and ensure prior testing is completed Setup & Support Exchange 2019/ more »
2ndLine Desktop IT SupportEngineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 £225 per day We are seeking a skilled Desktop IT SupportEngineer to join our team in Cambridge for a 12-month contract. The … successful candidate will provide essential support for our desktop infrastructure, ensuring the smooth operation of our IT systems. This role requires expertise in Windows 10, Active Directory, Office 365, and familiarity with SCCM. Knowledge of mobile device management solutions is highly desirable. If you are proactive, customer-focused … and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows 10 operating systems and more »
2ndLineSupport … Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2ndLine | SecondLine | 3rd Line | Exchange I'm recruiting for a SupportEngineer to join one of my top clients … Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2ndLine | SecondLine | 3rd Line | Exchange more »
2ndLineSupport … Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2ndLine | SecondLine | 3rd Line | Exchange I'm recruiting for a SupportEngineer to join one of my top clients … Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2ndLine | SecondLine | 3rd Line | Exchange more »
Hook, England, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
MSP SupportEngineer (2ndLine) Location: Hook, Hampshire (hybrid working available) Type: Full-time, Permanent Salary: Up to £35,000 DOE Pyramid are working with a Hampshire based IT support provider looking to add to their team. This role offers the … supporting valued clients over a range of industries with a commitment to high end service and exceeding their needs. Responsibilities: As an MSP SupportEngineer, you will be responsible for delivering professional first and second-line technical support services within a Service … contribute to minimising problems by addressing potential issues before they escalate, ensuring a seamless experience for clients. Requirements: Minimum 3 years of experience providing 2ndlinesupport in an MSP or School environment. Proficiency in Windows and Mac OS environments, mobile devices, Google Workspace for more »
Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLineSupport Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues … need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in more »
Job title: 2ndLineSupportEngineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2ndlineEngineer to … will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2ndline level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and … If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2ndlineSupportEngineer/Infrastructure Support/Support Analyst/Managed Service Provider/ more »
Role: 2ndLineSupportEngineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLineSupport Technician Up to £35,000 Kent Are you a 2ndlineengineer with … at least 3 years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLineSupport Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as … specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondlinesupport Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and more »
Role: 2ndLineSupportEngineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols £36,000 – 2ndLineSupportEngineer – Fully on-site (Dartford) I am working with a client … who are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2ndLineSupportEngineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's … systems • Good knowledge of Microsoft Azure • Experience with configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols If this 2ndLineSupportEngineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office more »
Role: 2ndLineSupportEngineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2ndLineSupportEngineer – Fully on-site (Dartford) I am working … with a client who are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2ndLineSupportEngineer to join the team. This position does require occasional travel to client sites so you must hold a valid … configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols • Knowledge of Hyper-V and/or VMware If this 2ndLineSupportEngineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office more »