72 2nd Line Support Engineer Jobs in England

Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »

We are looking for an enthusiastic IT Support Engineer to join our friendly IT team providing on site and remote IT Support to our business in the UK and Ireland. The role is based at our Bristol office. You'll be supporting colleagues when … and update all IT requests and incidents accurately and thoroughly through the company's IT Service Management system. Working with the team to support and carry out project work and new office installations/office moves. more »

2nd Line Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2nd Line Support Engineer. You will be responsible for ensuring … the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »

Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to … will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2nd line level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and … If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2nd line Support Engineer/Infrastructure Support/Support Analyst/Managed Service Provider/ more »

Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »

text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2nd Line Support Technician Up to £35,000 Kent Are you a 2nd line engineer with … at least 3 years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as … specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and more »

2nd Line Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties To offer consumers first-line help … desk support. Helping and collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »

Job Title: 2nd line support engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line support engineer to join their expanding … to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support … The company prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior more »

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive more »

2nd Line Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed … service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to more »

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »

Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line … Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd more »

2nd Line Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2nd Line Engineer! After the client has won a few next clients, this is a … support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »

2nd Line Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further … investment. The successful 2nd line engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line support engineer you will be troubleshooting issues with a wide range of … to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project more »

1st/2nd Line Engineer Salary : Up to £30K DOE Location : Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service … Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities Ensure IT … , Service Desk Engineer, Helpdesk Engineer, Help Desk Engineer, 1st Line, First Line, 2nd Line, Second Line, IT Engineer, IT Analyst Locations: Devon, Torquay, Newton Abbot, Exeter, Tiverton, Hayle, Honiton, Plymouth, Taunton more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and … experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support … Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are more »

2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on more »

2nd Line Support Engineer Opportunity for a 2nd Line Support Engineer (Contract) to join an MSP leading the way in Tech either in, Bristol, Portsmouth or Cornwall. Day Rate: £160 - £170p/d Inside IR35 Start … We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an experienced 2nd Line Support Engineer to come on board and hit the ground running providing 2nd Line … Feel free to follow me on Twitter (X) @ContractsCam or connect with me on LinkedIn by searching 'Cameron Hand'. Key skills: Proven second line experience, Windows, Active Directory, Networking, Customer Support, Hardware Support, Microsoft Office, Troubleshooting, Ticketing more »