6 of 6 2nd Line Support Engineer Jobs in Yorkshire

expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the … problem, analysing logs or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible … scale with confidence. It suits someone who thrives on problem solving, takes ownership of detail, and enjoys working across teams to deliver better outcomes. Key Accountabilities Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors More ❯

2nd Line Support Engineer Location: Leeds Salary: Circa £35K – £42K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where you’ll be focused on BAU support, monitoring, and … Server (IIS, NLB, RDS) VMware and/or Hyper-V virtualisation Active Directory, DNS Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where you’ll be able to keep up to date with the latest technologies More ❯

2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank holidays + Birthday off -Company laptop As a … result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line Support Engineer role will be well suited to someone who has … management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill requirements: • Experience in providing 1st/2nd Line IT support, ideally in a helpdesk/MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both More ❯

IT Support Engineer - Windows Server, Office 365, Active Directory, Networking - Leeds - Up To £31,000 DOE The Role Are you an 2nd Line Support Engineer on the lookout for a new role with a dynamic company who will not offer you the opportunity to develop and progress your skill … and give you access/experience with cutting edge technology. If so, I am looking for a 2nd Line Support Engineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will … on the upwards trajectory. They have a great family feel in the office, where collaboration and teamwork is promoted. You will be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT Support Engineer Role Requirements Exchange Active More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team.THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of … equipment across our network. You will have strong expertise and the ability to provide rapid solutions.Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.Liaising with Support to get issues fixed.Configuring, installing and supporting any client hardware and software.Configuring, installing required devices.Processing new and leaver accounts.Managing, assessing, and reporting on project activities to meet deadlines.Focus on More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯