Period
to 28 November 2020

The median annual salary for a 2nd Line Support Engineer was £26,000 in advertised job vacancies in Yorkshire during the 6 months to 28 November 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
England > Yorkshire
6 months to
28 Nov 2020
Same period 2019 Same period 2018
Rank 167 243 251
Rank change year-on-year +76 +8 +23
Permanent jobs requiring a 2nd Line Support Engineer 7 27 37
As % of all permanent jobs advertised in Yorkshire 0.22% 0.41% 0.45%
As % of the Job Titles category 0.22% 0.42% 0.46%
Number of salaries quoted 7 24 35
Median annual salary £26,000 £26,500 £25,000
Median salary % change year-on-year -1.89% +6.00% -13.79%
10th Percentile £24,000 £21,575 £20,750
90th Percentile £40,000 £30,175 £29,750
England median annual salary £28,500 £27,500 £28,500
% change year-on-year +3.64% -3.51% +3.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 3,113 6,458 8,050
% of permanent IT jobs with a recognized job title 97.04% 97.22% 96.98%
Number of salaries quoted 2,672 5,299 6,599
Median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +2.41%
10th Percentile £30,000 £25,000 £25,000
90th Percentile £65,000 £65,000 £62,303
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

2nd Line Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Support Engineer in Yorkshire

2nd Line Support Engineer
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Yorkshire.

Salary trend for 2nd Line Support Engineer in Yorkshire

2nd Line Support Engineer
Salary Histogram in Yorkshire

Salary distribution for jobs citing 2nd Line Support Engineer in Yorkshire over the 6 months to 28 November 2020.

Salary histogram for 2nd Line Support Engineer in Yorkshire

2nd Line Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Yorkshire region over the 6 months to 28 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +53 5 £26,000 +4.00% 1
South Yorkshire +15 2 £40,000 +72.04% 2
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 28 November 2020, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 2nd Line Support Engineer in the job title.

1 5 (71.43%) SCCM
1 5 (71.43%) ITIL
1 5 (71.43%) Windows
1 5 (71.43%) Active Directory
2 3 (42.86%) Office 365
2 3 (42.86%) Windows Server
2 3 (42.86%) Citrix
3 2 (28.57%) Migration
3 2 (28.57%) Microsoft Office
3 2 (28.57%) Business Intelligence
3 2 (28.57%) Microsoft
3 2 (28.57%) Power BI
3 2 (28.57%) Kalman Filter
3 2 (28.57%) Infrastructure Engineering
3 2 (28.57%) Power Platform
3 2 (28.57%) Web Filtering
3 2 (28.57%) BitLocker
3 2 (28.57%) SolarWinds
4 1 (14.29%) Exchange Server 2013
4 1 (14.29%) Windows 10
4 1 (14.29%) Self-Motivation
4 1 (14.29%) Problem-Solving
4 1 (14.29%) SQL
4 1 (14.29%) Microsoft Excel
4 1 (14.29%) LAN
4 1 (14.29%) WAN
4 1 (14.29%) DHCP
4 1 (14.29%) TCP/IP
4 1 (14.29%) DNS
4 1 (14.29%) Microsoft PowerPoint

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Exchange Server 2013
Applications
1 2 (28.57%) Microsoft Office
2 1 (14.29%) Microsoft Excel
2 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 3 (42.86%) Office 365
2 2 (28.57%) Power Platform
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) LAN
1 1 (14.29%) TCP/IP
1 1 (14.29%) VLAN
1 1 (14.29%) WAN
Database & Business Intelligence
1 2 (28.57%) Power BI
Miscellaneous
1 1 (14.29%) Self-Motivation
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows Server
3 1 (14.29%) Windows 10
Processes & Methodologies
1 5 (71.43%) ITIL
2 2 (28.57%) Business Intelligence
2 2 (28.57%) Infrastructure Engineering
2 2 (28.57%) Kalman Filter
2 2 (28.57%) Migration
2 2 (28.57%) Web Filtering
3 1 (14.29%) Problem-Solving
3 1 (14.29%) Time Management
Programming Languages
1 1 (14.29%) SQL
System Software
1 5 (71.43%) Active Directory
2 2 (28.57%) BitLocker
Systems Management
1 5 (71.43%) SCCM
Vendors
1 3 (42.86%) Citrix
2 2 (28.57%) Microsoft
2 2 (28.57%) SolarWinds