2nd Line Support Engineer Jobs in Yorkshire

Second Line Support Engineer
England > Yorkshire

The median Second Line Support Engineer salary in Yorkshire is £32,500 per year according to job vacancies posted during the 6 months to 15 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 Apr 2024
Same period 2023 Same period 2022
Rank 204 295 269
Rank change year-on-year +91 -26 -47
Permanent jobs requiring a 2nd Line Support Engineer 16 15 17
As % of all permanent jobs advertised in Yorkshire 0.28% 0.18% 0.24%
As % of the Job Titles category 0.29% 0.20% 0.24%
Number of salaries quoted 16 15 17
10th Percentile £27,750 £26,250 £22,600
25th Percentile £31,063 £27,000 £24,750
Median annual salary (50th Percentile) £32,500 £27,600 £26,500
Median % change year-on-year +17.75% +4.15% +1.92%
75th Percentile £35,000 £33,750 £31,000
90th Percentile - £37,250 £32,250
England median annual salary £31,000 £32,500 £32,000
% change year-on-year -4.62% +1.56% +11.11%

All Permanent IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 5,508 7,644 6,943
% of permanent jobs with a recognized job title 95.54% 91.26% 96.22%
Number of salaries quoted 4,235 3,607 4,744
10th Percentile £27,000 £31,000 £28,250
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £49,500 £54,590 £50,000
Median % change year-on-year -9.32% +9.18% +5.26%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £83,750 £80,000
England median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - +9.09%

2nd Line Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Support Engineer in Yorkshire

2nd Line Support Engineer
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Yorkshire.

Salary trend for 2nd Line Support Engineer in Yorkshire

2nd Line Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Yorkshire region over the 6 months to 15 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +78 4 £32,000 - 1
Humberside - 4 £35,000 -
South Yorkshire +42 3 £32,500 +17.75% 1
North Yorkshire - 1 £31,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 15 April 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 2nd Line Support Engineer in the job title.

1 10 (62.50%) Windows
1 10 (62.50%) Microsoft
1 10 (62.50%) Active Directory
2 9 (56.25%) Social Skills
3 8 (50.00%) Customer Service
3 8 (50.00%) Problem-Solving
4 7 (43.75%) Microsoft Office
4 7 (43.75%) VMware
5 6 (37.50%) Mac OS
5 6 (37.50%) Microsoft 365
6 5 (31.25%) Network Security
6 5 (31.25%) Azure
6 5 (31.25%) Cisco
6 5 (31.25%) Degree
6 5 (31.25%) Computer Science
6 5 (31.25%) MCP
6 5 (31.25%) Microsoft Certification
6 5 (31.25%) A+ Certification
6 5 (31.25%) DBS Check
6 5 (31.25%) Onboarding
6 5 (31.25%) Computer Science Degree
7 4 (25.00%) Salesforce
8 3 (18.75%) Hyper-V
8 3 (18.75%) SAN
9 2 (12.50%) ITIL
9 2 (12.50%) SQL Server
9 2 (12.50%) Firewall
9 2 (12.50%) Finance
9 2 (12.50%) NAS
9 2 (12.50%) Entra ID

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Microsoft Exchange
Applications
1 7 (43.75%) Microsoft Office
Cloud Services
1 6 (37.50%) Microsoft 365
2 5 (31.25%) Azure
3 2 (12.50%) Entra ID
4 1 (6.25%) AWS
4 1 (6.25%) GCP
Communications & Networking
1 5 (31.25%) Network Security
2 3 (18.75%) SAN
3 2 (12.50%) Firewall
3 2 (12.50%) NAS
4 1 (6.25%) Internet
4 1 (6.25%) VoIP
Database & Business Intelligence
1 2 (12.50%) SQL Server
2 1 (6.25%) Amazon RDS
General
1 9 (56.25%) Social Skills
2 2 (12.50%) Finance
3 1 (6.25%) Manufacturing
3 1 (6.25%) Tech for Good
Libraries, Frameworks & Software Standards
1 1 (6.25%) Web Services
Miscellaneous
1 5 (31.25%) Onboarding
2 1 (6.25%) New Media
2 1 (6.25%) Public Cloud
Operating Systems
1 10 (62.50%) Windows
2 6 (37.50%) Mac OS
3 2 (12.50%) Windows Server
4 1 (6.25%) Apple iOS
4 1 (6.25%) Linux
4 1 (6.25%) Windows 10
Processes & Methodologies
1 8 (50.00%) Customer Service
1 8 (50.00%) Problem-Solving
2 5 (31.25%) Computer Science
3 2 (12.50%) ITIL
4 1 (6.25%) Antivirus Management
4 1 (6.25%) Asset Management
4 1 (6.25%) Availability Management
4 1 (6.25%) Change Management
4 1 (6.25%) Continuous Improvement
4 1 (6.25%) Customer Experience
4 1 (6.25%) Customer-Centricity
4 1 (6.25%) Data Management
4 1 (6.25%) High Availability
4 1 (6.25%) ITSM
4 1 (6.25%) Server Management
4 1 (6.25%) Service Delivery
4 1 (6.25%) Service Management
4 1 (6.25%) Storage Management
4 1 (6.25%) Technical Leadership
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 5 (31.25%) A+ Certification
1 5 (31.25%) Computer Science Degree
1 5 (31.25%) DBS Check
1 5 (31.25%) Degree
1 5 (31.25%) MCP
1 5 (31.25%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 10 (62.50%) Active Directory
2 3 (18.75%) Hyper-V
3 1 (6.25%) VMware ESXi
3 1 (6.25%) VMware Infrastructure
3 1 (6.25%) VMware Workstation
Systems Management
1 1 (6.25%) Microsoft Intune
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
1 1 (6.25%) SCVMM
Vendors
1 10 (62.50%) Microsoft
2 7 (43.75%) VMware
3 5 (31.25%) Cisco
4 4 (25.00%) Salesforce
5 1 (6.25%) Citrix
5 1 (6.25%) Commvault
5 1 (6.25%) ESET
5 1 (6.25%) ServiceNow
5 1 (6.25%) Sophos
5 1 (6.25%) Veeam