3rdLine Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rdLine Service Desk Engineer to join their expanding team. The successful 3rdLine … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rdlinesupport queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rdline support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rdLine IT Support Engineer to join the team. As a leading technology company, you will become … with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rdLine IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in … if your current CV isn't up to date - please reach out to Gianluca (dot) Sammartano @ circle recruitment (dot) com Key words: Windows Server, 3rdLine IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire Circle more »
Job title: 3rdLineSupport Technician Salary: up to £50k Location : Cambridge My client is a driven and successful company, and they are looking for a 3rdlinesupport Technician to join their team. This role requires someone who is … supporting small and medium business networks Setting up/supporting computer Networks Installing PCs/upgrading software Building new servers to customer specification Support servers remotely and on-site (2003, 2008, 2012, 2016) Administration of IP Phone systems (via web-based interface) Supporting customer applications Attributes: Previous experience more »
Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »
Hertford, Hertfordshire, South East, United Kingdom
Major Recruitment (IT & Digital)
continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Hertford and surrounding area. Ideal Candidate The successful candidate will come from … a similar fast paced environment ideally managed services with at least 3 years commercial experience in a similar technical support and client facing role. As a 3 rd line technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge … including system networks, installation, maintenance, cloud knowledge including system security. You will also support the T1/T2 teams with troubleshooting enquiries. Due to nature of this role, you will be required to visit client sites on occasion within the Hertford area. **A car and licence is a more »