1 to 25 of 62 Permanent 3rd Line Support Jobs in England

2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »

serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate … acting as an escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management more »

Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the … development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively … hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team … a Systems/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rd line experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »

3rd Line Support Engineer | London | 3 days per week on-site | Permanent | Up to £65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team … activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support more »

3rd Line Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a dedicated resource for their key clients, both public and … Defender Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and … in speaking with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester Please more »

forward-thinking company, offering a generous salary of up to £45,000 and a comprehensive benefits package. This esteemed organisation is seeking a proficient 3rd Line IT Support Engineer to join their dynamic team, with the flexibility of hybrid working from a Leeds base. As … and a flair for problem-solving. Essential Skills and Experience: - Proficient in managing and configuring Intune and MS Office 365. - Demonstrable experience in a 3rd line support role, dealing with complex IT queries. - Strong knowledge of IT systems, networking, and security principles. - Excellent communication skills more »

Technical Support Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »

is looking to continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 3rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate … will come from a similar fast paced environment ideally managed services with at least 3 years commercial experience in a technical 3rd line engineer or projects based role. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration … to visit client sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active more »

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the … SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »

District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per … week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. more »

3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth – office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this … role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line … You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: helpdesk resolutions efficiently at 3rd Line level configure, and troubleshoot infrastructure hardware and virtual environments. detection and prevention monitor and optimize system performance and security. and update more »

Problem Manager - 3rd Line Support - Lead, Trends Reading - (2 days remote a week) £45k + bonus + benefits A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead. As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and … maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support more »

Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rd Line IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We … are looking for a talented, proactive and analytical 3rd Line Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rd line technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »

Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the … Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »

Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »

3rd Line Engineer Location: Watford Salary: Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rd Line Service Desk Engineer to join their expanding team. The successful 3rd Line … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent more »

3rd Line Support Engineer Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £28,000-£38,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay … in Hartlepool. Benefits: 28 days annual leave inclusive of bank holidays. Medical insurance Employee discounts Company events What will you be doing? As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class … face to face site visits. You will transfer your technical knowledge into reliable solutions for the user. Essential Skills: A track record of proving 3rd line support to a high standard. High level understanding of Networking, including switches configurations, Aruba, firewalls and security. Excellent communication more »

3rd Line Shared Service Support Infrastructure Engineer SC Cleared Bracknel - On Site Working £180-£290 - per day- 10 Months contract Our purpose is to make the world more sustainable by building trust in society through innovation. We are looking to hire 3rd Line … dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Role requirements: Providing 3rd line support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations … function's Participating in an on-call rotation to address critical issues outside regular business hours. Mandatory Skills: *Proven experience as a 3rd line Infrastructure Engineer/Systems Administrator *Build, monitoring and support of Windows Server (2019/2022) *Experience in Linux Server more »

3rd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the more »

Role: 3rd Line/Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support/Senior Support IT Engineer to join a growing client in the Ripley … area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the … Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers more »