Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Experience working in a client facing role and more »
Transition-certified (Nice to Have). - Experience in Service Management concepts and ability to apply these in a Service Transition context. - Experience of Service Acceptance Criteria. - Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. - Experience working in a client facing role and more »
Design Documentation, including Service Design, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptancecriteria at each stage of the project lifecycle from Design to Handover into BAU are met. Early Life Support for all Projects, Service … AcceptanceCriteria and Sign off. That all service costs are included within the project IP and signed off The smooth transition of live services into the operational teams Reporting on the status of Service Design in all projects Act as the main contact into the Service Design & Transition more »
backlog for future development Communicate with non-technical stakeholders about complex technical concepts to effectively define and prioritise features, refine scope, and collect story acceptance criteria. Balance competing tasks and demands effectively, answer questions, and provide prioritisation calls quickly, ensuring all assigned development teams are able to build consistently more »
Relationship Management (CRM) systems and database systems), using a variety of techniques Detailing stakeholder requirements in a variety of formats, including user stories and acceptancecriteria, story maps, user journeys Managing and tracking ongoing changes to requirements, using agreed change control processes where required Ensuring traceability from high more »
Greater London, Stratford and New Town, United Kingdom Hybrid / WFH Options
Jumar Solutions
Relationship Management (CRM) systems and database systems), using a variety of techniques Detailing stakeholder requirements in a variety of formats, including user stories and acceptancecriteria, story maps, user journeys Managing and tracking ongoing changes to requirements, using agreed change control processes where required Ensuring traceability from high more »
