1 Contract Analytical Skills Jobs in Cardiff

customer trends and help develop strategies to reduce the query rates. Manage key performance indicators to grow the overall competency base within the team. Skills: Successful track record of operating at middle to senior management level within the service sector environment. Keen focus on operational metrics Can evidence success … catering sectors, or outsourcing office services. Has managed a field-based work force. Evidenced experience of leading change and process re-engineering Well-developed analytical skills and proven ability of setting/achieving strategic objectives through performance management. Highly self-aware and someone who has developed both hard … and soft skills to drive their career. Can evidence leadership within a CRM driven environment (may include a call centre environment) Can evidence examples of clear passion for continuous improvement within our service delivery. Experience of managing, motivating, and developing a multi-disciplinary workforce and harnessing the talents of more »