Post-Trade ApplicationSupport Analyst page is loaded Post-Trade ApplicationSupport Analyst Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id JR Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! When you … organisation at which to begin or progress your career in the commodities sector. Join us, make a difference and help shape the future of energy. Job Description: Department The ApplicationSupport team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and … and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. More ❯
We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring … About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities ApplicationSupport Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics … CRM. Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. Identify recurring issues and More ❯
IT ApplicationSupport Engineer page is loaded IT ApplicationSupport Engineer Apply remote type Onsite locations Basingstoke time type Full time posted on Posted 2 Days Ago job requisition id R43046 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every … addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. As an IT ApplicationSupport Engineer at Xylem, you will play a key role in supporting and troubleshooting bespoke applications that are critical to our operations. You'll develop a strong … documentation, and assist customers in resolving problems and using the applications effectively. Key Responsibilities Provide support for both enterprise and custom-built applications. Investigate, troubleshoot, and resolve application issues, coordinating with development teams as needed. Manage incident, service request, and problem tickets through the IT Service Management (ITSM) system. Participate in diagnosing issues, system upgrades, patch management More ❯
our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The ApplicationSupport team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise … in maintaining their business stream's applications. Each business-aligned ApplicationSupport team works with a corresponding Business Technology and Development team. The ApplicationSupport team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated … departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The ApplicationSupport Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition More ❯
of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Team: The Rates E-Trading production Support team provides core technical support to the Rates Fixed Income Trading Desks for EMEA. The key areas of expertise within the team include product pricing & analytics, risk … exhaustive): Assist in development/scripting/maintenance of tools that can be used by team both to automate manual tasks and assist in monitoring of key business/application analytics Understanding and documenting business requirements Proactive monitoring of the E-Trading platform with on-going maintenance of monitoring Interaction with business support groups (e.g. E-Commerce … extras. Our vast range of diversity networks and on site multi faith room demonstrates Citi's commitment to growing a diverse workforce. Job Family Group: Technology Job Family: ApplicationsSupport Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Stevenage Borough Council
a vital role in supporting the council’s infrastructure, enabling smarter working, and helping deliver innovative technology solutions that benefit both staff and residents. Your new role The Senior ApplicationSupport Engineer is a highly experienced and skilled professional responsible for providing expert-level technical support and guidance to ICT teams and users. You will … a critical role in ensuring the smooth operation and reliability of the council's IT infrastructure, systems, and applications. Moreover, you are responsible for providing expert-level technical support to users and resolving complex IT issues that cannot be resolved by 1st or 2nd line support teams. You'll play a crucial role in ensuring that … smart infrastructure and cybersecurity. Access to technical training, certifications, and development programs to advance your career in public sector IT. Hybrid working options, flexible hours, and tools that support agile collaboration across departments. Join a team that values innovation, knowledge-sharing, and continuous improvement in a friendly, inclusive setting. Enjoy public sector benefits, including a generous pension scheme More ❯
L1 ApplicationSupport Engineer Application Deadline: 31 August 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of ApplicationSupport Description We're looking for proactive and customer-focused L1 ApplicationSupport Engineers to join our growing support team. … As the first point of contact for our customers, you'll play a key role in delivering high-quality applicationsupport, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system … with excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line applicationsupport ensuring all requests for support are logged, categorised, and triaged to ensure SLAs are met Carry out initial investigations and troubleshoot where possible to More ❯
Job Application for ApplicationSupport Engineer (12m FTC) at Man GroupLondon We are looking for an experienced Support Engineer for a 12month FTC role with an in-depth experience of 1st &2nd line Applicationsupport for multiple applications. This is a unique opportunity to gain challenging and interesting experience in a … such as planning, reporting, testing, go-live etc. Role Responsibilities First point of contact for business stakeholder issues - identify processing requirements and communicate progress Provide 1st/2nd level applicationsupport with appropriate escalation to development, infrastructure, or third-party teams Record, own, and resolve issues using ticketing systems while following through to completion Write and test … development effort and escalate appropriately Key Competencies Essential Skills Database: Good SQL scripting skills with MS SQL Server or Oracle Operating Systems: Windows 11, Windows Servers, UNIX or Linux. Application: Experience in or support of Trading, Portfolio management, Risk, Settlements, Reconciliation applications. Market knowledge: Good working knowledge of financial markets and instruments, with broad asset class understanding More ❯
Job Application for ApplicationSupport Engineer (12m FTC) at Man GroupLondon We are looking for an experienced Support Engineer for a 12month FTC role with an in-depth experience of 1st &2nd line Applicationsupport for multiple applications. This is a unique opportunity to gain challenging and interesting experience in a … such as planning, reporting, testing, go-live etc. Role Responsibilities First point of contact for business stakeholder issues - identify processing requirements and communicate progress Provide 1st/2nd level applicationsupport with appropriate escalation to development, infrastructure, or third-party teams Record, own, and resolve issues using ticketing systems while following through to completion Write and test … development effort and escalate appropriately Key Competencies Essential Skills Database: Good SQL scripting skills with MS SQL Server or Oracle Operating Systems: Windows 11, Windows Servers, UNIX or Linux. Application: Experience in or support of Trading, Portfolio management, Risk, Settlements, Reconciliation applications. Market knowledge: Good working knowledge of financial markets and instruments, with broad asset class understanding More ❯
ApplicationSupport Analyst - London £85,000 - On-Site We are seeking an experienced ApplicationSupport Analyst with expertise in Treasury applications, including ALM, Risk Management, Data Management, and Trading systems to join a fast paced, high-performing team in London. You’ll work at the heart of technology strategy that plays a critical role … in managing market risk and trading operations. Responsibilities: Deliver high-quality application and user support across global Treasury platforms Conduct proactive health checks and manage incidents through resolution Lead problem management and ensure timely, high-quality fixes Adhere to change management processes and regulatory compliance standards Support disaster recovery testing, user attestations, and audit remediation … coverage (7am–5pm), on-call support, and weekend/holiday rotations Technical Requirements: Experience supporting banking operations technologies (e.g., liquidity, market risk) Strong understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management More ❯
ApplicationSupport Analyst - London £85,000 - On-Site We are seeking an experienced ApplicationSupport Analyst with expertise in Treasury applications, including ALM, Risk Management, Data Management, and Trading systems to join a fast paced, high-performing team in London. You’ll work at the heart of technology strategy that plays a critical role … in managing market risk and trading operations. Responsibilities: Deliver high-quality application and user support across global Treasury platforms Conduct proactive health checks and manage incidents through resolution Lead problem management and ensure timely, high-quality fixes Adhere to change management processes and regulatory compliance standards Support disaster recovery testing, user attestations, and audit remediation … coverage (7am–5pm), on-call support, and weekend/holiday rotations Technical Requirements: Experience supporting banking operations technologies (e.g., liquidity, market risk) Strong understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management More ❯
We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: The IT ApplicationsSupport Analyst is responsible for delivering high-quality support across a variety of business-critical applications used by our managed service customers. The role involves responding to … incidents, service requests, and enhancements, with a focus on improving application performance and customer satisfaction. Familiarity with Microsoft Power Platform (Power Apps, Power Automate) is desirable to support customers leveraging low-code/no-code solutions. Here's what the role looks like: Provide 2nd & 3rd line applicationsupport across multiple customer environments. Triage … base creation and ongoing documentation of support procedures. Collaborate with customer stakeholders and internal teams (Infrastructure, Service Desk, etc.) to ensure end-to-end service delivery. Monitor application performance and user feedback to identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous More ❯
As at 31 March 2025 We are looking for an experienced Support Engineer for a 12month FTC role with an in-depth experience of 1st & 2nd line Applicationsupport for multiple applications. This is a unique opportunity to gain challenging and interesting experience in a role that covers a wide range of asset classes traded … such as planning, reporting, testing, go-live etc. Role Responsibilities First point of contact for business stakeholder issues - identify processing requirements and communicate progress Provide 1st/2nd level applicationsupport with appropriate escalation to development, infrastructure, or third-party teams Record, own, and resolve issues using ticketing systems while following through to completion Write and test … Identify recurring issues requiring development effort and escalate appropriately Database: Good SQL scripting skills with MS SQL Server or Oracle Operating Systems: Windows 11, Windows Servers, UNIX or Linux. Application: Experience in or support of Trading, Portfolio management, Risk, Settlements, Reconciliation applications. Market knowledge: Good working knowledge of financial markets and instruments, with broad asset class understanding More ❯
systems and processes. Key Responsibilities: Provide 2nd and 3rd line support for key business applications including AX 2012, D365, PPMS, and PTS Lead and supportapplication-related projects from planning to implementation Maintain integrations across hybrid infrastructure (cloud and on-premises) Drive improvements in ERP and production system performance Deliver end-user training and ongoing … business needs Assist with stocktake and other business-critical functions (some out-of-hours work required) Ideal Candidate You are: An experienced senior support engineer with ERP application knowledge, particularly AX or D365 Confident in managing hybrid IT environments Focused on continuous improvement and experienced in automation tools like Power Automate or Power Platform A strong communicator … who can advise stakeholders and lead on technical decisions A collaborative team player who takes ownership and supports the development of others Requirements: Proven applicationsupport experience, preferably within manufacturing Strong background in Microsoft systems and ERP platforms Excellent problem-solving and project delivery skills Willingness to work flexibly, including evenings and weekends when required Benefits: Incremental More ❯
Company description: ApplicationSupport Engineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the product … support team with an experienced ApplicationSupport Engineer providing 2nd applicationsupport to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support … project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist with internal and external communications on incident progress, understanding risk and impact Collaborate with R&D, Projects, and Infrastructure teams to ensure system accuracy Maintain internal knowledge More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
gen2fund.com
Southampton Fusion 3, Solent Business Park 4500 Parkway Southampton, WHIT PO157AD, GBR Gen II (UK) Southampton Fusion 3, Solent Business Park 4500 Parkway Southampton, WHIT PO157AD, GBR As an Application Specialist, you will play a pivotal role in configuring, implementing, and maintaining Fenergo and similar applications, ensuring its smooth operation and integration with other business systems. You will work … with various departments, including business stakeholders, portfolio management and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. As an Application Specialist within the Information Technology department your primary responsibilities will include: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support … troubleshooting, and issue resolution. Conduct regular system maintenance, including updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily More ❯
Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
Senior ApplicationSupport Engineer - SQL, Azure On-site | Hedge End, Hampshire | Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the UK and … US criminal justice systems. We're looking for a Senior ApplicationSupport Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing … advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R More ❯
Permanent Competitive salary & package Supportive team environment Are you ready to take the next step in your applicationsupport career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled … functionality and availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions. Responsibilities A typical day in applicationsupport kicks off with a daily stand-up, then throughout the day you'll be using your skills and experience towork on tasks to address bugs or … implement minor enhancements. At timesyou might need to jump into action to handle emergencies and implement measured and supportive actions to minimise the impact on application users. You'll also bereviewing monitor logs and errors to identify trends, predict potential issues, and implement proactive fixes. The team play a central role in supporting software releases to staging and production More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Kapsch Trafficcom Transportation SA
ApplicationSupport Engineer CoventryFull time Investigate and resolve escalated L2 incidents and requests. Provide updates on high-priority incidents and ensure timely resolution. Document resolutions, RCA, and corrective actions in the ticketing system. Liaise with L3 teams for unresolved critical issues. Work on open Problem Tasks/Records and contribute to permanent fixes. Identify potential workarounds to … minimise downtime. Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs … processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring, overall system architecture, backup and roll-back plans, performance tuning and testing. Requirements: Higher education with IT background (University degree is an asset). Minimum of 3 years More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems remain resilient, secure … and future-ready. You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with … best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or More ❯
Senior ApplicationSupport Engineer £60000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Specialist Application Development Support Engineer Location: London (On-Site) Salary: Up to £60,000 + Bonus We're supporting a leading UK defence client in the hire of a Specialist Application Development Support Engineer … in a fast-paced, mission-critical environment supporting bespoke systems that play a direct role in tackling serious and organised crime. This is an exceptional opportunity for a Specialist Application Development Support Engineer who enjoys variety, cross-domain challenges, and direct impact in a secure, client-facing role. Key Responsibilities Provide development, support, and incident … management for national-level operational applications Contribute to application design and development across secure and bespoke systems Manage virtual infrastructure and system health monitoring tools Support containerised environments using Docker and Linux Work directly with operational users to improve services, resolve issues, and evolve infrastructure Key Skills & Experience Strong experience with RedHat-based Linux (CLI) and Docker More ❯
highly motivated individual who is passionate about Technical Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative … step into consultancy with the chance to progress into a consultant role in the future. Day-to-day activities you may perform while working with our clients include: L2 applicationsupport Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and change management Monitor and troubleshoot … across production services with regular security reviews Maintain up-to-date documentation, including runbooks and process/policy materials Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on More ❯
highly motivated individual who is passionate about Technical Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative … step into consultancy with the chance to progress into a consultant role in the future. Day-to-day activities you may perform while working with our clients include: L2 applicationsupport Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and change management Monitor and troubleshoot … across production services with regular security reviews Maintain up-to-date documentation, including runbooks and process/policy materials Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on More ❯
highly motivated individual who is passionate about Technical Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative … into consultancy with the chance to progress into a consultant role in the future. Requirements Day-to-day activities you may perform while working with our clients include: L2 applicationsupport Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and change management Monitor and troubleshoot … across production services with regular security reviews Maintain up-to-date documentation, including runbooks and process/policy materials Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on More ❯
ApplicationSupport Analyst - Hybrid from City of London (2 days in the office/3 days remote) Paying up to £60,000 plus benefits including bonus (up to 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan, excellent pension scheme, sponsorship for relevant qualifications, 25 days holiday plus ability to buy & sell plus more … Overview: A highly successful and scaling financial services firm, is at a really exciting time in the journey. As part of this journey, they are looking to hire an ApplicationSupport Analyst to join their established app support team. The ApplicationSupport Team is a core function within the business, supporting a … data interrogation skills which are used daily to conduct this work and bring together any information needed. Responsibilities: Provide 1st and 2nd line technical support of all Application related issues. Ensure that the IT application architecture remains consistently available to all users (including colleagues, clients, business partners and suppliers). Management and delivery of scheduled daily More ❯