of the Unified Communications team, responsible for assisting with ICT projects regarding Unified Communications. They will have knowledge of managing and supporting people and Avaya telecommunications platforms, vendor agnostic network services and technologies to including but not limited to, on-premises, mobile, remote and cloud services, along with experience of … apps that have been through the Groups change and configuration management processes. The post holder will have experience of managing and supporting people and Avaya telecommunications platforms. The post holder will be responsible for expensive digital equipment and leading on the configuration, testing, software, repair, and maintenance. Will have some more »
and related documentation and perform asks necessary to fulfil service requirements regarding server capacity, security, and availability. They will have some knowledge of managing Avaya/Extreme networks and Cisco technologies to include on-prem, remote and cloud services. The post holder will be responsible for ensuring that effective infrastructure more »
public sector client requires a product manager to join their telephony service team. Essential skills/experience: Experience within the telephony industry such as Avaya, Cisco, Matel, Siemens, Unify. Experience with the following - handset provisioning, voice and telephony, UCaaS, MS Teams, Networking (SIP, ISDN), Cloud and Saas, call groups, hunt more »
Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/ more »
center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system more »
