player in their multi-year, company-wide SAP Process and Behaviour Transformation. This Director-level role sits within the organisation's Commercial pillar, supporting back-office commercial design and O2C (Order to Cash) design, to ensure the organisation understand their customer base from a credit worthiness perspective, recognise more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
with cross-functional teams to understand business requirements and design robust integration solutions Develop strategies for integrating voice calls from Amazon Connect with various back-office systems Configure Amazon Connect contact flows, queues, and routing profiles to optimise call handling Customise Amazon Connect using AWS Lambda functions, ensuring … and escalation mechanisms Integrate Amazon Connect with telephony services, ensuring high call quality and reliability Establish real-time data synchronisation between Amazon Connect and back-office databases. Ensure accurate and timely updates to customer records, case details, and other relevant information Implement error handling mechanisms to address call more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
employment. The post is to support 2nd/3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected. To be considered for the role you … and/or project related computing experience ** Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems ** Cloud Technologies such as Office 365 and Azure ** Substantial experience in delivery of backoffice infrastructure support to users in a distributed environment ** Management and direction of more »
Hybrid, London (2 days per week) 12 month contract About you: Experience in technical systems and data analysis. Experience in developing complex, high transaction backoffice systems Experience of implementing systems using Azure technologies (including but not limited to: - Functions, Storage, Service Bus etc); PCI compliant payment solutions more »
below required skills and experience will be considered. Required Skills & Experience: Over all 8+ years of experience Good knowledge in ETRM domain covering front Office, Risk and Back-office functionality Good knowledge of Gas and Power Operations Experience working with functionalities of EOD batch/risk reports more »