Job Title: SC / DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On … in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with … could be developed. DETAILED JOB DESCRIPTION: • Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config / Deployment, Server and Storage support, VMware Administration • Config / Management, System Build, File Storage Management and System Administration. • Operational Server Support and can more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
between the hours of 07:00 - 18:00 and also working as part of the shared on call rota to provide the required 24 / 7 on-site support. As a Data Centre Engineer you will: Plan, coordinate and implement HW installation and network cabling requests in collaboration with … Data Hall Lead troubleshooting activities onsite and collaborate with the remote Support Teams to resolve the issue Provide local Smart Hands assistance to Support / Platform Teams Escort … and supervise maintenance services provided by third party vendors Keep documentation and reporting up to date Managing deliveries to LDC Schedule 3rd party break-fix activities and manage DC Access Requests What we're looking for: Strong communication skills, both verbal and written Proactive more »
be the best, and we're looking for someone like you to join us! The Role Are you a seasoned Break/Fix Engineer who thrives in a fast-paced environment? Do you have a knack for diagnosing and resolving hardware issues on … expertise to swiftly identify and solve hardware problems, ensuring minimal downtime for our clients. Key Qualifications Proven experience as a Break/Fix Engineer, tackling hardware issues in the field. A strong track record of fixing EPoS, ATMs, printers, and other similar devices. more »
s work the successful candidate will need to be able to obtain SC Security Clearance. As a Desktop Engineer your role will involve: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team … with laptop, desktop and VDI terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential … Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good more »
clearance process. Responsibilities: • Fully site-based • Able to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related … Perform stock control & asset management – ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: • Knowledge of current and past Microsoft windows operating systems • Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience … in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remote desktop support tools • Desktop / printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. • Experience and technical knowledge of IT, PC’s / peripherals, and their more »
Friday. The successful candidate must be willing to undergo the client's security clearance process. Your role will involve: • Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related … PowerPoint, Outlook, OneDrive, Intune etc) • Experience in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remote desktop support tools • Desktop / printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. • Experience and technical knowledge of IT, PC … s / peripherals, and their architecture • Breakfix, IMACs, Incidents, Projects • Experience with Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills / qualifications: • ITIL Foundation • Experience supporting Windows more »
Field Service Engineer (EPOS Systems / Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. * IMAC / R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. * Process Tasks: Receive briefing for incidents and … certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic / electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL more »
that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/ fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Youve got a great idea of … at the same time. Qualifications, Qualities and Experience M365 Platform (O365, Teams, Endpoint Management) Is a key requirement Azure User administration within Active Directory / Azure Active Directory / In Tune Windows Desktop and Server OS / Hardware Endpoint Security Products (Mimecast, Bitdefender) Remote / Virtual … Desktops (VDI / AVD / Citrix) Formal IT qualification, ideally Microsoft Certifications massively advantageous Experience of hardware breakfix (pcs, mobile devices, printers more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop / Laptop / VDI - build, configuration and deployment to end users * Assist with software installation / deployment * Assist with Smarthphone deployments Secondary role … requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation / upgrade /breakfix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and … Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS / Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or more »
clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related … Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience … in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop / printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's / peripherals, and their more »
Field Service Engineer (EPOS Systems / Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. * IMAC / R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. * Process Tasks: Receive briefing for incidents and … certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic / electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL more »
Field Service Engineer (EPOS Systems / Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. * IMAC / R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. * Process Tasks: Receive briefing for incidents and … certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic / electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL more »
clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience … in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's / peripherals, and their more »
Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : • Capable … on site troubleshooting on a wide range of products in a software or hardware environment. • Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded • Any additional activity as directed by Senior Management Key Experience • Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : • Capable … on site troubleshooting on a wide range of products in a software or hardware environment. • Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded • Any additional activity as directed by Senior Management Key Experience • Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
and point of sales systems • Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment • Obtain / maintain a set of vendor certifications as required to perform the role • Follow documented procedures and provide constructive feedback for continuous improvement • Always adhere … customer requirements • Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP • Good all-round understanding of hardware maintenance /break-fix • Hold a full UK Driving Licence • Essential to obtain / hold UK security clearances such as SC and … work in awkward or tight spaces • MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) • Hardware Breakfix experience • Would suit an ambitions engineer wanting to get a foot on the ladder of Field services breakmore »
IT support, develop, and maintain relationships within the business, at all levels. Communication both technically and non-technical is key. Independently resolve complex, break-fix issues; troubleshoot user problems at the laptop-desktop or provide in person, phone support to diagnosis & resolution. Install, support … all requests from customers for assistance are handled promptly and effectively, follow escalation matrix to the appropriate level as require. Your Profile Key Skills / Knowledge / Experience: Prior experience end user IT support of supporting Executive & VIP customer of client for end user support. Knowledge of Microsoft … high energy, and demanding team-oriented environment. Collaborative to work across multi geography teams and members. Sound knowledge of ITIL disciplines. Excellent customer facing / customer service skills. Flexible work in rotational shifts during business hours. Flexible to provide On-Call out of hours support. Flexible to cover situations more »
Hrs / Wk: 37.50 Worker's Job Site: Northwich Main Responsibilities: Maintain asset data for 10,000+ EU assets moving through the device management team for breakfix and refresh processes. Maintain complicated physical inventory involving two legacy companies, 15+ department / divisions and all EU countries. Process hardware courier deliveries, outbound UPS deliveries and resolve UPS invoice escalations. Pull reporting / combine reporting from multiple asset data reports and financial tracking documents including Service Now. Maintain accurate inventory and reporting for disposed assets. Administer asset recovery process for three more »
Openness to pursue security clearance. Join our client for benefits like: £25,000 - £35,000 Basic Salary £4800 Car Allowance Training provided for Breakfix and Service work. Company Pension Scheme with matching contributions. Private Medical Insurance, family coverage option. Cycle to Work Scheme. more »
near Reading. Second Line Support Engineer Summary: As the Second Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing Active Directory including password … resets Building laptops / desktops Deployments and configurations Network patching Essential skills & experience: Experience supporting desktop and printer hardware Active Directory experience Active SC Clearance Experience building laptops Benefits: Group personal pension - company will invest 3-6% of your salary Life cover Income protection Critical illness Healthcare Dental Holidays more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
business needs are met in the most cost-effective manner. Seeking out continuous improvements and process efficiencies in working with IT areas to deliver / contribute to outstanding customer service and a provide … guidance on shift left mindset 'Self Service' while ensuring high standards are upheld. Key Responsibility Maintaining production stability & availability You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. You will ensure that … management is being performed across all applications and underpinning platform technologies that support your applications. You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of more »
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT /Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix … and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based more »
ongoing contract basis. This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients’ equipment. This role is initially for 6 months, but is likely to continue based … on client demands. As a Field Service Engineer (EPOS / IT /Break-fix), you’ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers … a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT /Break-fix) role, you’ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures more »
ongoing contract basis. This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients’ equipment. This role is initially for 6 months, but is likely to continue based … on client demands. As a Field Service Engineer (EPOS / IT /Break-fix), you’ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers … a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT /Break-fix) role, you’ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures more »
