Business Process Consultant Job Vacancies

1 to 25 of 93 Business Process Consultant Jobs

Sr. Business Process Consultant - U.S. Citizenship Required with Security Clearance

Fairfax, Virginia, United States
Hybrid / WFH Options
CGI
playing this video you consent to Google/YouTube processing your data and using cookies Learn more . Position Description: We are seeking a highly skilled and experienced Sr. Business Process Documentation and Reengineering Specialist to join our team. The ideal candidate will have a strong background in analyzing, documenting, and reengineering business processes to improve efficiency … is acceptable. You will be required to be in our Fairfax, VA office two days per week. Your future duties and responsibilities: Your future duties and responsibilities Analyze current business processes and workflows to identify areas for improvement Develop comprehensive documentation of existing processes, including flowcharts and process maps Collaborate with stakeholders to gather requirements and understand business needs Design and implement reengineered processes that enhance efficiency, reduce costs and improve overall performance Conduct process testing and validation to ensure successful implementation of new processes Provide training and support to staff on new processes and documentation Monitor and evaluate the effectiveness of reengineered processes and make adjustments as needed Stay up-to-date with industry best More ❯
Employment Type: Permanent
Salary: USD 169,700 Annual
Posted:

Senior Business Process Management Consultant

Hatfield, England, United Kingdom
Computacenter
Senior Business Process Management Consultant Join to apply for the Senior Business Process Management Consultant role at Computacenter Senior Business Process Management Consultant 3 days ago Be among the first 25 applicants Join to apply for the Senior Business Process Management Consultant role at Computacenter Get AI-powered …/home) Life on the team Responsible for defining and improving processes within GIS through high-level consultancy and contribute to implement our IT Operating Model. Lead and implement process improvement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiencies. What you’ll do The Senior Process Management Consultant … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the Continuous More ❯
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Business Process Consultant - ServiceNow

Augusta, Maine, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Tallahassee, Florida, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Atlanta, Georgia, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Helena, Montana, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Montgomery, Alabama, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Lincoln, Nebraska, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Baton Rouge, Louisiana, United States
SHI GmbH
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description Conduct a thorough analysis of … clients' existing business processes and workflows Facilitate discovery workshops and requirements gathering sessions with stakeholders Translate business requirements into functional specifications for ServiceNow implementation Design process flows and workflow diagrams using industry-standard tools Identify process improvement opportunities to enhance efficiency and effectiveness Develop detailed documentation of current and future state processes Collaborate with technical teams More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - ServiceNow

Charleston, West Virginia, United States
SHI GmbH
World-class facilities and the technology you need to thrive in our offices or yours. Job Summary We are a leading ServiceNow partner dedicated to helping organizations transform their business operations through innovative digital workflows and solutions. Our team of experts works closely with clients to identify opportunities, implement best practices, and maximize the value of their ServiceNow investment. … We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the bridge between our clients' business needs and ServiceNow's technical capabilities. You will analyze current business processes, identify improvement opportunities, and design optimized workflows within the ServiceNow platform. Role Description + Conduct a thorough analysis … of clients' existing business processes and workflows + Facilitate discovery workshops and requirements gathering sessions with stakeholders + Translate business requirements into functional specifications for ServiceNow implementation + Design process flows and workflow diagrams using industry-standard tools + Identify process improvement opportunities to enhance efficiency and effectiveness + Develop detailed documentation of current and future More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior SAP Business Process Consultant

Manchester, England, United Kingdom
Syngenta
Senior SAP Business Process Consultant 1 day ago Be among the first 25 applicants Company Description Syngenta Group is one of the world’s biggest agricultural technology companies, with roots going back more than 250 years. With more than 59,000 employees, operating in more than 100 countries, the company strives to transform food production through Regenerative … food, help fight climate change and restore lost biodiversity. Syngenta Group, which is registered in Shanghai, China, and has its management headquarters in Switzerland, draws strength from its four business units: Syngenta Crop Protection, headquartered in Switzerland; Syngenta Seeds, headquartered in the United States; ADAMA, headquartered in Israel; and Syngenta Group China. Together, these businesses provide industry-leading ways … have access to the right product at the right time. You will find a dynamic and agile working environment, with a diverse and inclusive culture. As a Senior SAP Business Process Consultant , you will be part of the Finance Process and Technology Analyst Team and be accountable for ensuring that business change initiatives follow relevant More ❯
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Senior SAP Business Process Consultant

Manchester, England, United Kingdom
Syngenta
and high-quality food, help fight climate change, and restore lost biodiversity. Syngenta Group, registered in Shanghai, China, with its management headquarters in Switzerland, draws strength from its four business units: Syngenta Crop Protection (Switzerland), Syngenta Seeds (US), ADAMA (Israel), and Syngenta Group China . Together, these businesses serve customers worldwide. Job Location Manchester Based in Didsbury, near Manchester … have access to the right product at the right time. We offer a dynamic, agile working environment with a diverse and inclusive culture. Position Overview As a Senior SAP Business Process Consultant , you will be part of the Finance Process and Technology Analyst Team, responsible for ensuring business change initiatives follow relevant process design … and strategies. You will also oversee the Change Management process and facilitate communication between the regional FP&T Team, stakeholders, and Finance teams. You will own and contribute to a process framework (Syngenta Process Design) and design box. This role combines expertise in Finance and Controlling processes with cross-functional process knowledge and IT/SAP More ❯
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Business Process Consultant

Tallahassee, Florida, United States
TriOptus LLC
Job Title: Business Process Consultant Location: Tallahassee, FL Duration: 11 Months +/HYBRID Primary Duties and Tasks: Work under the direction of the Agency's designated project manager. Participate in and lead activities as directed by the Agency. Work on large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools. Work as a project team member on multiple projects to facilitate process improvements involving multiple business areas and state agencies. Elicit, identify, analyze, and document business processes and requirements for business units and sister agencies. Translate business requirements and/or user stories into functional … requirements. Document requirements and/or user stories in Azure DevOps. Design user interface screens. Analyze the business processes and make recommendations for business process improvements. This requires a high level of understanding of the organization's business systems and processes. Serve as the primary liaison between internal and external users and technical resources to translate More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Epic Middle Revenue Cycle Business Process Consultant

Philadelphia, Pennsylvania, United States
Children's Hospital of Philadelphia
a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. A Brief Overview The Revenue Cycle Business Consultant supports revenue cycle processes that span multiple departments, multiple workflows and systems or supports analytic efforts of the revenue cycle through report development, data quality assurance, process mapping and analysis. The position also supports business process improvement efforts including projects to enhance Epic, automation, quality, and efficiency through report writing, analysis, business case development and data validation What you will do Revenue Process Support, Workflows and Systems Develop and maintain written documentation for processes that exist between departments, systems, external vendors and … payers. Act as a high-level business process consultant between operations, performance improvement and IT for needs that cross boundaries. Implement processes and practices that can adapt quickly to changing organization, business, and payer demands. The position does not replace normal relationships between various departments but rather acts as a compliment to existing relationships to enhance More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

6830 - D. Mederos - FY23.24 - TBD - Business Process Consultant Staff Aug

Tallahassee, Florida, United States
Hybrid / WFH Options
Abacus
Business Process Consultant (C. Advanced) 1 Scope of Services - STC Job # 7620: Business Process Consultant (C. Advanced) The Agency of Healthcare Administration (the "Department " or "AHC ") is seeking qualified candidates that will assist Information Technology (IT) in their daily operations, support, and services. The services requested in the following quote will be procured … project manager. Participate in and lead activities as directed by the Agency. • Work on large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools. • Work as a project team member on multiple projects to facilitate process improvements involving multiple business areas and … state agencies. • Elicit, identify, analyze, and document business processes and requirements for business units and sister agencies. Translate business requirements and/or user stories into functional requirements. Document requirements and/or user stories in Azure DevOps. Design user interface screens. • Analyze the business processes and make recommendations for business process improvements. This More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

FDOT Business Process Consultant - C. Advanced

Tallahassee, Florida, United States
Abacus
FDOT Job 7620 Business Process Consultant - C. Advanced Statement of Work (SOW) 1 Request for Quote Florida Department of Transportation State Term Contract No. STC-ITS nd STC-ITS 2 Overview 2.1 The Florida Department of Transportation (Department), is requesting resumes and hourly rate quotes for staff augmentation resources meeting the specific Knowledge, Skills, and Abilities (KSAs … year of the contract as part of your bid response. This is a firm fixed price and will be increased only at the discretion of the Department, based on consultant job performance and availability of funds. Imposing additional increases will automatically disqualify the candidate submission from consideration. Quote Evaluation : Quotes will be evaluated based on the specifications identified in … in, at the time of candidate submission will result in disqualification. 4 Scope of Services The Office of Information Technology (Client), Application Services, is looking for a senior level Business Process Consultant that can work independently and has excellent communication and organization skills. The candidate must be able to follow State, Department, Client and Application Services processes More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant with Security Clearance

Herndon, Virginia, United States
ORBIS OPERATIONS
ORBIS is seeking a Business Process Consultant for a client in the US Intelligence Community. The successful candidate will work closely with office leadership to strategically support efforts relating to change management strategy, governance, risk management, and other business functions. The candidate will perform data analysis and reporting in support of ad-hoc and standing client … requests. The candidate will have the opportunity to develop organizational strategy and roadmaps specific to the client's needs that align to specific business guiding principles and provide recommendations for product line partnership and integration. The candidate will also provide recommendations to streamline processes to address compliance requirements. Primary work location is Herndon, VA. Duties/Responsibilities Conduct analysis … and consultation for leadership through data collection, data analysis, and methodologies to inform decision-making and process improvements Provide recommendations to streamline processes and standard operating procedures, and other ad hoc functions, based on industry best practices Develop methods and plans for offices to easily capture ROI metrics, project plans, status updates, and organize project material Review business More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant- IRM

Waltham, Massachusetts, United States
GlideFast Consulting
Work with the best consultants and developers in the industry. GlideFast Consulting - Business Process Consultant- IRM Description As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers. In this role, you will lead process … support the delivery of the overall solution that will allow our customers to manage work more efficiently, and meet the overall goals of the project. Responsibilities Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements. Document, communicate and validate business, functional design, and process requirements throughout the customer engagement. … Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value. Ensure all process related deliverables to customers are complete, consistent, high quality, on More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

20254 - Business Process Consultant (SAP SD)

Montgomery, Alabama, United States
Hyundai AutoEver America
Business Process Consultant (SAP SD) Montgomery, AL (onsite 100%) CBU: HMMA PURPOSE This Sr. Business Systems Analyst (Shared Resource) of SAP SD module is for supporting Hyundai Motor Manufacturing Alabama. This position requires in-depth knowledge of SAP SD module functions and basic ABAP debugging skill. This position also requires strong hands-on working experience in … in the daily IT operation of SAP SD (Sales & Distribution) - Vehicle/MIP(Engine/Panels) Sales Support HMMA's Integration Purchasing team in the FTA (Free Trade Agreement) process/system Leads small projects and major enhancements by planning project management role Manages projects as needed from resource planning, system design, system development and implementation Performs benchmark studies … points between the modules Ability to understand ABAP & SAP Interface Programming skill using 'ABAP' is plus (Understanding of complex ABAP Programs is required) Ability to identify the changes in business needs & translate these into successful solutions Ability to work independently and in a team environment Good communication skill Automotive Industry experience (preferred) SAP certifications are a plus FTA (like More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant - Operational Technology

Utrecht, Netherlands
Plat4mation
growing OT Team, shaping the strategy, growing the team, and delivering world-class outcomes across the globe. What will you do? The Role: We're looking for an experienced Business Process Consultant with 3-5 years of experience to join our growing ServiceNow OT practice and Manufacturing Verticle. You will work with leading organizations to optimize operational … processes, leveraging the power of ServiceNow, while bridging technology and business needs. What You'll Do: Collaborate with clients to understand operational challenges and design scalable, efficient ServiceNow-based solutions Deliver assessments, process optimizations, and implementation roadmaps Provide domain expertise across OT landscape (OT Visibility, OT SM, OT VR, OT SecOps, OT Risk) Facilitate workshops, gather requirements, and … and architects to ensure functional and technical alignment Identify growth opportunities within existing accounts and support our go-to-market efforts We ask 3-5 years of experience in business process consulting, preferably within the ServiceNow ecosystem Solid understanding of OT Infrastructure and Manufacturing processes Proficiency in English (Dutch and German is a plus but not required) A More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Business Process Consultant/Budget Analyst () with Security Clearance

Chantilly, Virginia, United States
Acclaim Technical Services
leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are … actively hiring Budget Consultant with TS/SCI clearance and polygraph. The successful candidate will have experience in guiding Federal Government clients through budget formulation and execution cycles, and will serve as the principal budget advisor to high-profile clients. RESPONSIBILITIES: Compile and analyze financial information for the organization, supporting client-directed requirements. Champion financial processes, tools, and best … effectively solve problems Excellent oral and written communication skills Excellent research, data gathering, and analytical skills Experience with projects on client sites PREFERRED EDUCATION & EXPERIENCE: Graduate degree in a business-related field Certification in accounting, finance, or project management Experience with consulting in a professional or internship environment More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

ServiceNow Business Process Consultant

London, England, United Kingdom
Rein-Ton
ensure you’re happy here. We want our people to be their true authentic selves at all times because that’s when real creativity happens. The role The ServiceNow Business Process Consultant is a senior and key member of the ServiceNow delivery team, responsible for designing and deploying best-practice process solutions that align with our … clients' strategic objectives. This role involves leading current-state process discovery, re-engineering workshops, and analysis sessions to identify and implement solutions that enhance organizational efficiency and effectiveness. What we need to see from you: Professional Experience: Extensive experience in Data Analysis, Business Analysis, Business Administration, or Finance. Extensive experience in management consulting, process design, or … Skills and Competencies: Excellent verbal and written communication skills, with a strong emphasis on customer service, workshop facilitation, and delivering presentations tailored to diverse audiences. Exceptional skills in documenting process designs, business requirements, user stories, process guides, and other project collateral. Strong interpersonal skills with a customer-centric mindset. Experience troubleshooting issues, managing challenging situations, and resolving More ❯
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ServiceNow Business Process Consultant - Amsterdam/Remote - Up to €75,000 + Benefits

Netherlands
Hybrid / WFH Options
Opus Recruitment Solutions
Join a renowned ServiceNow Partner as a Business Process Consultant , where you'll be instrumental in shaping and delivering innovative ServiceNow solutions that align with our clients' business goals. In this role, you'll work closely with stakeholders to understand their needs, define priorities, and implement process improvements that enhance operational efficiency and project outcomes. … You'll lead discovery sessions, translate business requirements into functional designs, and recommend scalable solutions that support long-term platform success. Your ability to manage multiple initiatives, deliver high-quality outcomes, and stay current with ServiceNow capabilities will be key to your success. This is a pivotal role in the build out of this partner's Centre of Excellence … you will work alongside some of the most talented specialists in the ecosystem! What they are looking for: minimum 2 year's working hands-on with the ServiceNow platform Business consulting, process optimization, or product ownership Collaborating across departments and engaging with senior leadership Leading complex initiatives in large-scale enterprise environments Writing user stories, refining requirements, and More ❯
Employment Type: Permanent
Salary: EUR 75,000 Annual
Posted:

ServiceNow Business Process Consultant

Washington, Washington DC, United States
Beyond20
Beyond20 is seeking a Business Process Consultant to join our growing practice. The successful candidate will have extensive experience driving platform adoption and customer satisfaction and ultimately help customers grow their business on the ServiceNow platform. The position will operate with significant autonomy, exercising independent judgement and decision making with respect to matters of significance. Responsibilities … outcomes Lead customer design workshops and speak to how best practice processes align to the ServiceNow platform Create client specific presentations for workshops Guiding customers in defining and refining business requirement for functional aspects of the solution Drafting user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Managing and communicating … ITSM process and business requirements to the delivery team to ensure that the proposed solutions meet customer expectations Assist clients with creating and executing Organizational Change Management (OCM) plans Contribute towards continuous improvement of leading practices Growing and mentoring other members of ServiceNow and the partner ecosystem Required Skills: Must be a US Citizen Must be able to More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Business Process Consultant

Annapolis, Maryland, United States
DirectViz Solutions
medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. We are seeking a highly skilled Business Process Consultant to work in Annapolis MD (Hybrid). Job Summary: The Business Process Consultant will lead requirements gathering, business process analysis … and organizational change management (OCM) efforts to support the successful adoption of ServiceNow solutions within the State of Maryland. The consultant will also lead the development of end-user training and communication plans. Key Responsibilities: Facilitate business process discovery and map workflows across HR, IT, and administrative offices Lead requirements gathering sessions and create user stories for … desk staff and administrative users Track adoption metrics and adjust strategies to enhance user engagement and satisfaction Support pilot user onboarding and feedback analysis Required Qualifications: 5+ years of business analysis or change management experience Experience with enterprise software rollout and adoption strategies Strong skills in process mapping, documentation, and facilitation Proven success in designing and executing end More ❯
Employment Type: Permanent
Salary: USD Annual
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