Are you passionate about data, the ServiceNow platform and its possibilities to make IT work flow? Love challenging projects in which you need to deliver great ServiceNow business solutions for our customers for them to stay in control of their increasingly complex and changing IT environments? Join us in the role of Senior BusinessProcessConsultant … management business. Plat4mation is looking for both functional and technical consultants to grow its capability and competency in this area. That's why we are looking for a Senior BusinessProcessConsultant who can guide customers in their journey to improve IT data quality and implement a CSDM based CMDB according to our best practices. Scope of … work Lead end-to-end process definition for custom applications built on the ServiceNow App Engine. Run engaging discovery workshops with client business stakeholders. Translate business requirements into functional specifications and user stories. Collaborate with architects, developers, and product owners across ServiceNow App Engine, Customer Service Management, Service Operations Management, and Source-to-Pay implementations. Provide guidance More ❯
Irvine, California, United States Hybrid / WFH Options
Ledgent Tech
Job Description We are seeking an BusinessProcessConsultant to work on a team for a client project. The position is remote and could be extended beyond 6 months. Position Summary The Technical ProcessConsultant plays a key role within the IT Governance team, focusing on understanding and documenting current and future state processes, identifying … workflows. Help make processes more efficient by identifying opportunities for automation or simplification or by identifying more effective tools. Help teams to document procedures and capture details expanding on process diagrams Review how current practices align with standards, like SOX, NIST, and ITGC, and suggest updates as needed. Collect and analyze data to measure how well a process … updates with the appropriate stakeholders. Perform other duties as assigned. REQUIREMENTS Minimum three years experience - total experience in Mortgage related role(s) Minimum three years experience - acting in a process improvement or project management capacity. Experience leading and supporting process improvement projects with an understanding of project planning and coordination. Able to organize and guide change efforts that More ❯
growing OT Team, shaping the strategy, growing the team, and delivering world-class outcomes across the globe. What will you do? The Role: We're looking for an experienced BusinessProcessConsultant with 3-5 years of experience to join our growing ServiceNow OT practice and Manufacturing Verticle. You will work with leading organizations to optimize operational … processes, leveraging the power of ServiceNow, while bridging technology and business needs. What You'll Do: Collaborate with clients to understand operational challenges and design scalable, efficient ServiceNow-based solutions Deliver assessments, process optimizations, and implementation roadmaps Provide domain expertise across OT landscape (OT Visibility, OT SM, OT VR, OT SecOps, OT Risk) Facilitate workshops, gather requirements, and … and architects to ensure functional and technical alignment Identify growth opportunities within existing accounts and support our go-to-market efforts We ask 3-5 years of experience in businessprocess consulting, preferably within the ServiceNow ecosystem Solid understanding of OT Infrastructure and Manufacturing processes Proficiency in English (Dutch and German is a plus but not required) A More ❯
is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. We are looking for a qualified Senior Human Resources BusinessProcess Reengineering (BPR) Consultant to be responsible for conducting highly complex HR businessprocess evaluations. Develop businessprocess re-engineering plans to standardize … data, improve HR processes within and among organizations, and identify technical solutions as required for efficiencies or modernization. Responsibilities: The HR Senior Consultant will be responsible for leading more junior team members. Conduct businessprocess re-engineering (BPR) activities in order to standardize and/or improve OHR data, processes, and technologies for greater efficiency and tracking … with various technologies such as Tableau, Structured Query Language (SQL), SQL Server, .NET Framework, and People Soft (myHR) would be a plus. Capture requirements for the various applications, tools, business processes, etc. Understand the current As-IS state, analyze current state for improvements in efficiency, tool usage, and business processes. Recommend a TO-BE state for government approval. More ❯
of the largest players in ServiceNow, who strive to make smarter ways of working in generating transformation, digitization and automation for their customers. They are hiring a ServiceNow GRC BusinessProcessConsultant on a contract basis to join the team remotely and be responsible for the delivery Process Improvement engagement by facilitating the process design … and modelling for clients. Responsibilities As a ServiceNow GRC BusinessProcessConsultant you will be responsible for the delivery Process Improvement engagements by facilitating the process design and modelling for clients. You will be taking the clients to the next level of the process maturity. Be required to support the Business Development teams … in pre-sales activity by providing functional and technical support to the Business Development team by building the right solutions based on the clients requirements. Skillset Bachelors degree preferably in Information Technology, Engineering or the Sciences 5+ years experience process development, management, and improvement 3+ years experience in ServiceNow ServiceNow Certified System Administrator BusinessProcess for More ❯
Japanese speaking BusinessProcessConsultant Ref: KM46566 Japanese speaking BusinessProcessConsultant Sector Type Type Full-time, Permanent Location Location London Salary (Annual) A leading Japanese IT company with offices in central London is currently seeking a BusinessProcessConsultant with practical banking experience. This role involves visualising and standardising operational … processes for financial institutions. Candidates with experience in business analysis, system implementation support, and Proof of Concept (PoC) initiatives are welcome-especially those from IT departments within banks or with a background in financial IT consulting. KM46566 WORK STYLE: Hybrid style VISA SUPPORT: Yes (Depending on experience) Employment Type: Full-time, Permanent Salary: £30k-£65k depending on experience Start … Date: Negotiable Working Hours: Monday to Friday, 9:00-17:00 Location: Central London (Hybrid) BusinessProcessConsultant Main Responsibilities: Process Understanding & Visualisation • Analyse current (As-Is) business operations and grasp the overall process flow • Structure and visualise operations using flowcharts and documentation Process Standardisation & Improvement Support • Identify common and individual processes in More ❯
Our client is a global IT service provider and they are hiring a ServiceNow BusinessProcessConsultant to join their team on a contract basis. The successful candidate will join a high-performing team, responsible for delivering process improvement for their clients. Responsibilities Develop and maintain a strong working relationship with clients and understand their business challenges and propose optimal solutions. Conduct comprehensive needs analyses to understand client requirements. Establish project specifications and identify appropriate solutions to address business challenges. Gather and analyze business data using industry-specific knowledge. Gain insights into the client's business organization and operational structure. Lead businessprocess definition, re-engineering, improvement, and gap analysis … workshops with key client sponsors and stakeholders. Guide clients on best practices and ensure alignment with their business objectives. Manage and communicate process and business requirements to the delivery team. Ensure proposed solutions align with client expectations and requirements. Provide support, training, and mentoring to team members to enhance their skills and knowledge. Skillset Bachelors degree in More ❯
New York City (Manhattan), New York, United States Hybrid / WFH Options
Alldus
Job Title: ServiceNow BusinessProcessConsultant Location: Remote/Hybrid (USA-based) About the Role We are seeking an experienced ServiceNow BusinessProcessConsultant with expertise in IT Asset Management (ITAM) and IT Operations Management (ITOM) . This role involves designing, implementing, and optimizing ITAM and ITOM processes on the ServiceNow platform to enhance … Responsibilities Lead workshops to define, re-engineer, and improve ITAM and ITOM processes, conducting gap analyses to identify opportunities for enhancement. Collaborate with stakeholders to align ServiceNow capabilities with business objectives and demonstrate its value. Provide guidance on ITAM processes (e.g., SAM, HAM) and ITOM modules (e.g., Discovery, Service Mapping, Event Management). Develop and maintain essential documentation such … as process flow diagrams, gap analysis reports, and project charters. Oversee CMDB design and governance, ensuring accurate asset and service relationships. Identify areas for process improvement, outlining solutions with associated benefits, risks, and trade-offs. Act as a functional lead during engagements, ensuring successful implementation of processes. Mentor team members and provide training to clients on ServiceNow best More ❯
Overview VTG is looking for a BusinessProcessConsultant - Plans in Chantilly, VA. What will you do? Ability to initiate, implement, and manage Annual zero-based review Develop budgetary plans that align with TTC roadmaps and Directorates, and ORMS strategies for recommendations to Center Leadership Support development of TTC's strategic plans to include IPBS development and … to include those focused on external funds Coordinate with other contractors and budget officers across two Directorates and all departments in TTC Support the analysis and evaluation of legacy business processes and the design and implementation of improved processes Provide technical editing and writing support including , at minimum, documentation, and compilation of highlights to help communicate mission impact Support More ❯
medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. We are seeking a highly skilled BusinessProcessConsultant to work in Annapolis MD (Hybrid). Job Summary: The BusinessProcessConsultant will lead requirements gathering, businessprocess analysis … and organizational change management (OCM) efforts to support the successful adoption of ServiceNow solutions within the State of Maryland. The consultant will also lead the development of end-user training and communication plans. Key Responsibilities: Facilitate businessprocess discovery and map workflows across HR, IT, and administrative offices Lead requirements gathering sessions and create user stories for … desk staff and administrative users Track adoption metrics and adjust strategies to enhance user engagement and satisfaction Support pilot user onboarding and feedback analysis Required Qualifications: 5+ years of business analysis or change management experience Experience with enterprise software rollout and adoption strategies Strong skills in process mapping, documentation, and facilitation Proven success in designing and executing end More ❯
Reston, Virginia, United States Hybrid / WFH Options
Heelsandtech
Location: Reston, Virginia, United States of America. Full time. $102,285.00 $173,884.00 We are open to supporting 100% remote work anywhere within the US. As a ServiceNow (HRSD) BusinessProcessConsultant , you will be a crucial member of our ServiceNow practice, responsible for providing expertise in all facets of the ServiceNow platform and integrated technologies. Your … primary role will be to design and architect comprehensive solutions that meet our clients business requirements while aligning with industry best practices. Working collaboratively with various teams, you will play a key role in the successful delivery of ServiceNow projects. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise. As a ServiceNow … HRSD) BusinessProcessConsultant, you play a pivotal role in successfully leading the design and deployment of ServiceNow solutions for our clients. In this role, you will lead the design, configuration, customization, and implementation of ServiceNow applications to meet specific business requirements. Your technical expertise and leadership, attention to detail, and commitment to excellence will contribute More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
River Hawk Consulting LLC
River Hawk is a small business, focused on delivering management and technology consulting capabilities and solutions to the Federal Government. As a small business operating in cleared areas, River Hawk believes in promoting opportunities to drive your own career growth and trajectory. With minimal overhead and surprisingly generous benefits, River Hawk is able to pay at the top … continue to learn, and serve their clients well. Job Description: River Hawk is seeking general consultants who are willing to be adaptable in serving clients with a variety of business challenges. Day to day work generally involves providing structure in order to drive results, analyzing data (quantitative or qualitative), drafting presentations or other documentation, developing or improving and executing … business processes. Requirements: Experience maintaining cooperative working relationships with customers and other employees Experience in one or more of the following: - drafting and delivering presentations - having structured conversations to obtain requirements and customer feedback - analyzing data and producing draft findings - documenting business processes - identifying areas for improvement - managing multiple or complex projects - strategic planning Experience/Education Requirements More ❯
results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. Position Summary: The Blueprint Delivery Lead will help lead business transformation related consulting engagements and will be responsible for timely delivery of initial transformation phase (Blueprint). You will manage a virtual team consisting of Solution Architects, Business … for e2e delivery. The Blueprint Delivery Lead will be responsible for e2e track and managing the progress of the Blueprint phase. You will also play the role of trusted business advisor in the Blueprint, helping to analyze business requirements for customers, assess gaps between current and future business processes and develop operational readiness plans and map business … Duties and Responsibilities: Matrix management of delivery engagements including resources from Consulting, Solution Delivery and Solution Engineering Coach and train less senior members May include analysis and documentation of business processes and management of the team members who deliver the same. Demonstrate ability to show thought leadership on communication service provider best practices in operational processes related to either More ❯
results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. Position Summary: The Blueprint Delivery Lead will help lead business transformation related consulting engagements and will be responsible for timely delivery of initial transformation phase (Blueprint). You will manage a virtual team consisting of Solution Architects, Business … for e2e delivery. The Blueprint Delivery Lead will be responsible for e2e track and managing the progress of the Blueprint phase. You will also play the role of trusted business advisor in the Blueprint, helping to analyze business requirements for customers, assess gaps between current and future business processes and develop operational readiness plans and map business … Duties and Responsibilities: Matrix management of delivery engagements including resources from Consulting, Solution Delivery and Solution Engineering Coach and train less senior members May include analysis and documentation of business processes and management of the team members who deliver the same. Demonstrate ability to show thought leadership on communication service provider best practices in operational processes related to either More ❯
line with our clients' goals. We offer a dynamic work environment with opportunities for professional growth and development. Role Description This is a full-time hybrid role for a Consultant with specific knowledge and experience in businessprocess mapping, re-engineering and process improvement. The role involves: working closely with clients, listening and understanding ways of … working is key, and being able to capture them using BPMN standards is key. With a solid understanding of our client business outcomes the processes captured will be developed into re-engineered ways of working, using Agile techniques such as user stories, epics and themes. These tools and techniques will be used to help software developers design and build … in their skills and experience success of their labours. Qualifications Applications are invited from those who meet the minimum requirements, as laid out below: Minimum 2 years experience in process mapping and re-engineering Working knowledge of BPMN and AGILE, selection will involve a test to evidence competency Very strong communications skills and team working ethic, selection will involve More ❯
London, England, United Kingdom Hybrid / WFH Options
Lidl US
a whole lot in common. We’re assertive, adaptable, and always go the extra mile to support our team. Our customs department has an exciting opportunity for a Customs Consultant/Businessprocess expert to join the team. As the Customs Consultant, you’ll have responsibility for the successful operation of the Customs team systems and … compliance with all HMRC/Border Forces rules and regulations. Over time you’ll be expected to further develop and maintain the Customs audit and Excise reporting of the business to provide an outstanding level of service externally to customers and internally to all stakeholders. You’ll have a wide range of duties that deal with each step of More ❯