should ask for advice -Own the resolution to the problem; don't leave the customer hanging -Accurately and efficiently log all contacts in our CRM (Salesforce) -Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback About You: - Fluent to a native level in more »
Newbury, England, United Kingdom Hybrid / WFH Options
Vodafone
disciplines/platforms - Strong working knowledge of Data Warehousing technologies, platforms & tooling, and Semantic layers. An ability to technically understand core IT transactional and CRM platforms and interpret source system generated data into actionable warehouse data through to business data in Data Products Ability to engage, and work with stakeholders more »
Required Skills: Customer Service Experience (Largely inbound calls) Excellent communication skills, written & verbal Experience resolving customer complaints would be beneficial Data entry & use of CRM Systems/Call logging systems Any experience within the financial/banking sector is well received but not essential Basic IT understanding & skills required The more »
Job Summary: Location : London, UK Division : Ticketmaster UK, Line Manager: Senior CRM Manager Contract Terms : Permanent, 40 hours per week THE JOB The CRM Executive will play an integral part in ensuring we are building strong relationships with our customers. Assisting the Senior CRM Manager with the development and delivery … Music and Touring clients through communication mediums such as email, SMS and push notifications. WHAT YOU WILL BE DOING Work closely with the Senior CRM Manager to execute the CRM strategy across Email, SMS and push. Work across all genres including Arts, Attractions, Comedy, Events, Festivals, Music, Premium, Sport and … on the VIP offering Developing automated communications with client custom content WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Graduate calibre. Knowledge of CustomerRelationshipManagement techniques and implementation tools. Ability to use Microsoft Office software packages to a competent standard. Basic knowledge of HTML would be a bonus. Knowledge more »
in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and … a plus High learning agility and ability to apply knowledge learned Automotive and/or insurance experience is beneficial but not essential Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and more »
In order to compete on the global market, companies must have access to tools that pinpoint opportunities for revenue growth, accurately forecast subscriptions, products and services, and plan expenses with confidence. Accurate planning, budgeting and analytics is critical, without it more »
Description Are you looking for your next “great mission” professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you in Lakenheath more »
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the more »
Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate and up-to-date records in our client's CRM system. Prepare and manage onboarding documentation and materials. Collaborate with various departments to address and resolve any onboarding or customer service issues. What we're more »
sales targets through outbound calls and meetings Understand customer challenges and present compelling solutions Lead and deliver product demonstrations Manage high-volume pipeline and CRM You'll be a great fit if you have: 1+ years of software sales experience (ideally SaaS or Construction) Strong communication and presentation skills A more »
System Architect (CSSA) is preferred. Skills: Technical Skills: Strong knowledge of PEGA architecture, design patterns, and development tools. Proficiency in PEGA PRPC, BPM, and CRM platforms. Experience with Java, JavaScript, HTML, CSS, and XML. Familiarity with databases like Oracle, SQL Server, and MySQL. Knowledge of web services, SOAP, REST, and more »
to be patient and remain focussed and composed even with challenging customers Proficient using MS Office (word, excel, power point) and experience of using CRM systems would be an advantage Company information: At First Recruitment Group we understand just how important it is to secure the right people. That’s more »
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Centerprise International
bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or more »
application, business, and integration architectures. Comfortable across all architecture domains with specialisation in at least one of the following: Architecture domain Business domain (e.g., CRM, eCommerce) Across Sectors Technologies/vendors Experience in conducting solution options assessment, including product selection and analysis of patterns and sourcing approaches. Ability to deliver more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Circle Group
SAS daily. Some of your role will also include: Establish, update, and optimise specific reporting solutions across various digital touchpoints, encompassing websites, social platforms, CRM, and more, to generate an omnichannel perspective Utilise a range of platforms (Google Analytics, Looker, Power BI, SQL etc) to combine data in order to more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Yellowcom Ltd
communication and interpersonal skills Ability to persuade and influence others effectively Strong phone presence and active listening skills Basic computer skills and familiarity with CRM software Ability to work independently and as part of a team High school diploma or equivalent Note : This job description is not intended to be more »
Central London, London, United Kingdom Hybrid / WFH Options
Damia Group Ltd
Global Marketing Manager - Hybrid/London - £400-£450 - 12 Months Top Accountabilities Own and deliver the Media and CRM strategies for GB market. Drive effective paid media planning and optimisation that delivers growth in line with project ambitions. Lead the annual organisation connections planning process with agency partners. Work with … agency partners on weekly/monthly reporting requirements Support the rollout of new tech and tools across CRM and media, leading from a department perspective. Working alongside agency support to plan out all CRM journeys, automations and triggers and sign off final creatives and roadmaps Work collaboratively with the global … Global D2C Teams Management of the SEO content specialist within the team and lead support for the Community Manager. Lead agency relationships for content, CRM and media for DTC Work collaboratively with your peers on delivery of the 360 degree plans covering promotions, activations, commercial and CRM Support the team more »
colleagues in the management of strategic client relationships and coordinate client targeting efforts across the ECM group. Work with the central client relationshipmanagement (CRM) team on specific client tactics, including secondee debriefs, client presentations and training, etc. Develop an in-depth knowledge of the key clients in the market. … and group-wide catch ups (i.e. ECM EMEA steering call). Client hospitality - proactively identify appropriate client entertainment opportunities with fee earners and the CRM team. Challenge partners where appropriate on best use of hospitality opportunities and marketing budget spend. Track marketing spend against clients and individuals/teams within more »
market knowledge and market research. Identify opportunities to upsell and raise awareness of the portfolio of services. Communicate and record client feedback in Halo CRM Keep systems such as Halo up to date with customers changes. Identify at risk customers and prioritise visits as needed. Update CRM/Ticketing Coordinate more »
market knowledge and market research. Identify opportunities to upsell and raise awareness of the portfolio of services. Communicate and record client feedback in Halo CRM Keep systems such as Halo up to date with customers changes. Identify at risk customers and prioritise visits as needed. Update CRM/Ticketing Coordinate more »
a skilled PHP Full Stack Developer. You will be helping with the development of new projects in PHP and React. and maintaining an existing CRM (PHP). You will be working with a small team of Developers providing the highest quality code. Experience and Skills required: Experience in PHP (Laravel more »
to help you learn and grow as a financial professional first. We'll train you invaluable skills, such as marketing, business development, and customerrelationshipmanagement, and provide you with the tools you need to further your career. Then we'll train you and provide you with access to the more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Babcock
time, condensed hours, and job sharing. Please ask about alternative patterns of work at interview. Essential Experience of the Bid Finance Manager Good customerrelationshipmanagement skills. Strong people skills and working in a collaborative environment. Experience of working with Bids or, in a Bid environment is favourable. Ideally, you more »
Employment Type: Permanent, Part Time, Work From Home
needs of clients are identified and met Answering incoming calls and inputting information onto company database Maintaining an up to date and compliant company CRM Supporting different recruitment teams within the company Booking in candidates for interviews at different companies Requesting ID and DBS of successful applicants Working towards KPI more »
effectively with technical and non-technical stakeholders Strong analytical and problem-solving skills, with the ability to drive data-driven decision-making Experience with CRM systems and sales analytics tools Ability to work in a fast-paced environment, with a high degree of flexibility and adaptability more »