represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRMManager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the … number one betting and casino products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT Interactive
represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRMManager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the … number one betting and casino products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from More ❯
Leicester, Leicestershire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Senior CRM Performance Manager Up to £85,000 Hybrid - Leicester(2 days per week in the office) THE COMPANY We are hiring for a CRMManager to join a purpose-driven, membership-based platform offering exclusive discounts to emergency services, healthcare professionals, and other key workers. This rapidly growing business partners with top-tier … savings to those who keep our communities running. THE ROLE This is a high-impact role with strong visibility across the organisation. The successful candidate will: Act as the CRM lead in daily and weekly trading meetings Collaborate closely with Revenue, Commercial, and Partnerships teams to deliver tactical campaigns Analyse customer behaviour to enhance personalisation and increase campaign relevance … Lead test-and-learn programmes to drive member engagement and optimise ROI Own and develop the performance CRM strategy, ensuring alignment with overall business goals SKILLS AND EXPERIENCE We're looking for someone who can hit the ground running and bring strategic thinking to a fast-paced environment. The ideal candidate will have: A strong commercial mindset and the More ❯
importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Senior CRMManager role is responsible for overseeing all CRM initiatives and KPIs for a segment of our portfolio at HeliosX. This position is crucial for our continued … success with our recent rapid growth and international expansion! In this role, you will continuously revisit and refine our CRM strategy, ensuring it aligns with HeliosX's objectives through a data-driven and customer-centric approach. You'll work collaboratively with diverse teams including Product, Creative, Brand, Clinical, and Analytics to enhance our multichannel CRM programs and drive … to enhance customer satisfaction. Stay updated on industry trends and best practices, and support team upskilling. What you'll bring to HeliosX Proven background in senior direct-to-customerCRM roles or as a contractor within a subscription model. Proficient in Braze for CRM management. Skilled in delivering automated CRM lifecycle initiatives from strategy to execution and More ❯
CRMManager (Energy, Broadband & Mobile) Department: Marketing Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our London Bridge office At Uswitch, our goal is to be the UK's favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and insurance. As we continue to grow and … team that is transforming the way consumers navigate their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web … ll play a key role in guiding users through volatile market conditions and helping them save on their bills wherever possible. What you'll be doing Building and implementing CRM acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Championing the continuous improvement of CRM, through application of More ❯
to help them save even more. With big plans ahead, we've room for one new member of the team. We're looking for a self-starter, commercially-minded CRMManager to join our dynamic team and make an immediate impact across both the MoneySuperMarket and Quidco brands. You'll be the driving force behind some of … our CRM campaigns, using creativity, data, and an entrepreneurial attitude to craft compelling CRM campaigns that grow revenue and build lasting customer relationships. How you'll spend your day Campaign Execution : Plan, develop, and deliver end-to-end multi-channel CRM campaigns (email, push notifications, Onsite/App Messaging, SMS, etc.) that engage, convert, and retain customers. … Collaborate with Commercial Teams : Work closely with commercial teams to identify new partnership opportunities and ensure our CRM activities reflect the best deals and offers in the market. Customer Insights : Use data analytics and customer insights to personalise messaging, segment audiences, and refine CRM tactics for better engagement and results. Think Independently & Act Fast : Be proactive and agile More ❯
SENIOR CRM PERFORMANCE MANAGER Leicestershire – Hybrid (2 days in office) Up to £80,000 THE COMPANY This mission-led membership platform is scaling rapidly, with a sharp focus on product, data, and CRM performance. THE ROLE This is a commercially focused CRM leadership role, with a clear remit to drive performance, trading strategy, and tactical … campaign delivery across multiple verticals. You’ll report to the Head of CRM, and partner closely with Commercial, Revenue, and Product stakeholders to shape best-in-class comms strategy. You’ll manage a team of three, with scope to hire a fourth, and play a key role in building out campaign frameworks that move the dial on revenue and … customer engagement. DAY TO DAY: Own CRM strategy and campaign performance across multiple business units Partner with Commercial & Trading teams to deliver high-impact tactical comms Lead a busy campaign schedule – with a focus on segmentation and relevance Use customer behaviour data to improve targeting and content strategy Test and optimise campaigns to drive retention, engagement, and revenue Present More ❯
a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission In the CRMManager role, your mission is to increase customer lifetime value by creating communication strategy, design and optimisation of our direct communications to customers. You'll take ownership … of CRM campaigns and lifecycle programmes across email, WhatsApp, SMS and our customer-facing applications, partnering with cross-functional teams to drive business impact. Your Team Your role is part of the Customer Marketing team which sits in the marketing function within Global Operations at Teya, reporting into the Head of Customer Marketing. The team's mission is to … which connect to merchant needs, and drives engagement and customer lifetime value with our members through their lifecycle from acquisition to loyalty and retention. Your Role Helps evolve a CRM strategy that improves the customer experience for Teya members, improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through WhatsApp, SMS and through our product More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Dynamics 365 CRM Product Manager Office Location: Basingstoke - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands … on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Dynamics 365 CRM Product Manager Office Location: Hemel Hempstead - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding … hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. More ❯
A global investment management firm is hiring for a Salesforce CRMManager in a newly created role in the business. This is a key hire for the firm's digital strategy over the next year. This role reports into the Head of Marketing Communications and is responsible for managing and developing the firm's global CRM strategy following the launch of the global Salesforce platform. Key responsibilities: Work with all business areas to define and agree the CRM platform (Salesforce) strategy Provide vision, leadership and advance the business and user requirements Support and accelerate the firm as a global centre of excellence for Pardot and Salesforce Suite Maintain relationships with senior management in all … business areas Develop annual budgets and plans for the support and development of the CRM Platform Lead a global CRM Working Group Our client is looking for a candidate with experience in supporting the Distribution business and driving a CRM strategy throughout the firm. Project management skills and a customer centric approach are ideal. Extensive knowledge of More ❯
CRM, DealCloud, Salesforce, Configuration, Platform Management A prestigious investment banking firm is looking for a CRM Platform Manager with deep configuration expertise in DealCloud or Salesforce. Sitting within a high-performing applications team, you'll own the day-to-day management and evolution of the DealCloud CRM platformdriving configuration, integration, and continuous improvement across the … on, configuration-heavy role ideal for someone who thrives on aligning systems with business strategy in a fast-paced, data-rich environment. Key Responsibilities: Take ownership of the DealCloud CRM platform, managing configuration, user roles, workflows, and customisations. Optimise platform performance by maintaining system integrations and monitoring reliability. Lead data migration from legacy systemsensuring high standards of accuracy, integrity … solutions. Deliver an effective change and release management process to support ongoing platform evolution. Provide training, documentation, and first-line support to ensure high user adoption. Stay ahead of CRM trends to advise on feature enhancements and new capabilities. Key Requirements: Solid CRM platform experienceDealCloud preferred, Salesforce a close second. Strong background in configuration, data structures, and system More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
Position: Manager of CRM Analytics (Hybrid-Chicago, IL) Location: Chicago, IL Job Id: 1907 # of Openings: 1 Marco's Pizza is a dynamic, fast-growing brand in the QSR space, known for serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're … looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the data, but also excited to build something from the ground up. We're looking for a thoughtful problem-solver who can … passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization More ❯
CRM/CX Marketing Manager Chelsea, London | 5 days on site £50,000£63,000 base + 12% bonus + 9% pension + benefits Are you a CRM or CX marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX … heart of a dynamic in-house marketing team, offering the opportunity to work hands-on with enterprise tech like Emarsys and SAP. What Youll Do Own and manage the CRM platform (Emarsys), ensuring campaigns and automated programmes are delivered with precision and creativity Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns … marketing, digital, and IT teams to deliver a world-class customer experience Drive reporting and performance analysis of campaigns, turning insights into actions Oversee data integration and hygiene across CRM, SAP, and external tools (APIs, imports/exports) Work closely with agency developers to QA, build, and launch personalised email and cross-channel communications Keep up to date with More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into … the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills-you'll design and manage complex CRM workflows, then translate performance and recommendations into … clear actions for stakeholders across the business. This role operates Globally for the Assessment business. Responsibilities Key Responsibilities 1. CRM Ownership & Strategy Own and manage the HubSpot CRM system across RM Assessment, ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
Salesforce CRM Delivery Manager, Contract 6 Months, Southampton (Hybrid), £600 per day Inside Ir35 Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM. You will need to have existing Salesforce CRM experience and implementation experience, along with … with data elements to programs. This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations. As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration More ❯
Project Manager with MS Dynamics CRM Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 5 years proven track record of working with MS Dynamics CRM. You will have the following skills: MS Dynamics CRM Online … Update 1 within the Cloud · MS Dynamics CRM Online 2016 Update 1 within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities … Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration More ❯
work gets done, driving greater efficiency and enabling them to scale like never before. We recently crossed $1Bn in ARR and are aiming for ambitious future growth. The monday CRM suite now operates as a fully established business unit within The suite includes our live sales and marketing products, as well as an AI product currently in alpha. Since … launching in May 2022, the CRM suite has grown to over 30,000 paying accounts, making it one of the fastest-growing CRM offerings in the industry. We are seeking a driven, strategic, and execution-obsessed individual to join our CRM Go-to-Market team as a CRM Business Value Manager . This high … our value-led selling motion. You will thrive at the intersection of product, GTM, marketing, partnerships, and sales, working directly with our most strategic customers. The mission of the CRM Business Value Manager is to scale CRM value conversations to all customers, support new business through collaborative, value-driven consulting engagements, and measure post-sale value More ❯
CRM AND RETENTION MANAGER £55,000 LONDON - 3X A WEEK Please note, this company is unable to sponsor, and you must be a UK resident to apply THE COMPANY This fast-growing D2C subscriptions business is on a mission to shake up the supplement space, targeting mid-life women with natural alternatives to traditional menopause solutions. They … time to join a company combining purpose with rapid scale. THE ROLE Reporting into the Growth leader, this role is perfect for someone hungry to grow. You'll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal. You'll collaborate with agency partners, designers, product … This is a high-impact position with a clear path to grow into a more strategic, analytics-led role as the team scales. SKILLS + EXPERIENCE 3-5 years CRM experience, ideally in a D2C or fast-paced environment Proficient with segmentation, logic building, campaign management in a platform like Klaviyo Comfortable with Canva or Figma for light-touch More ❯
Senior CRM & CX Manager, Global CIX (Mat Cover) Ref #: W162740 Department: Data Analytics City: London State/Province: London Location: United Kingdom Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than … a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Job Title Senior CRM & CX Manager, Global CIX (Maternity Cover) Location London What began more than 50 years ago with a collection of ties has grown into an entire world, redefining … experiences at scale. This team manages all aspects of market research, customer segmentation, first party data build up and consumer activation (Acquisition and Retention) along the consumer journey (Media, CRM, Clienteling), for all brands and channels across our global organization. As part of the Global CIX organization, we are seeking an experienced, passionate and highly organised individual to join More ❯
inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. About The Role As the CRMManager, you will be responsible for architecting and executing the CRM strategy for Dyson Professional (B2B), driving prospects and customer engagement throughout the sales lifecycle. You … them with the most engaged prospects at the right time in their journey, through automation, and internal stakeholder engagement, through regular meetings and relevant training. You will: Lead global CRM strategy and campaign execution for all Dyson Professional (B2B) markets. Deliver best practice group and market onboarding, lifecycle and tactical email marketing campaigns to support marketing and sales colleagues. … a test and learn approach with all email activity and identify opportunities to optimise and scale. Provide markets and Group with both reporting and analysis into campaign performance, demonstrating CRM attribution to lead conversion and sales opportunities Regular communications between key stakeholders at all levels of the business. Be an advocate for Dyson Professional, leading on the creation of More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into … passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization … strategy-bringing structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯
South East London, London, United Kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
Were looking for a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, youll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and … planning, executing, and optimising campaigns using data and automation tools, with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach … Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues with data, processes or campaign workflows Monitor campaign performance and provide insights to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
AJ Bell
We’re looking for a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, you’ll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy … planning, executing, and optimising campaigns using data and automation tools, with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach … Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues with data, processes or campaign workflows Monitor campaign performance and provide insights to More ❯
Social network you want to login/join with: Are you a data-driven, technically brilliant, and strategically minded CRM & Retention expert obsessed with maximising customer lifetime value? Do you thrive in a fast-paced, direct-to-consumer environment where your contributions have a significant impact? If so, we want to hear from you! About the Role: As our … CRM & Retention Manager, you will be the driving force behind building and nurturing lasting relationships with our customers. You will own the CRM strategy, leveraging data insights to personalise customer experiences, optimise retention initiatives, and maximise customer lifetime value. This role offers significant opportunities for growth and development. Tasks CRM Strategy & Execution: Develop and implement … a comprehensive CRM strategy to drive customer acquisition, retention, and loyalty. Data Analysis & Insights: Leverage data analytics to understand customer behaviour, identify opportunities for improvement, and personalise customer communications. Segmentation & Personalisation: Create highly targeted customer segments and personalise messaging across all touchpoints (email, SMS, etc.) to enhance engagement and drive conversions. Email Marketing & Automation: Manage and optimise email marketing More ❯