51 to 75 of 132 Case Management Jobs in the UK

of responding to Data Subject Requests, particularly Subject Access Requests. Knowledge of working with Microsoft packages such as Excel, Word, Teams. Knowledge of inbox management, case management and triage of work Should this position be of interest please submit your CV and I will be in contact more »

all. Job description Job responsibilities KEY DUTIES AND RESPONSIBILITIES To manage and coordinate all aspects of Arc and the PCN functionality, including HR, financial management, service development and contract monitoring. To lead the human resource requirements of Arc and the PCN including workforce planning, recruitment, training and development planning … environment, e.g.: business opportunities and threats due to national and local health policy changes. Ensure identification and development of business opportunities and the profitable management of projects and contracts, from inception to completion. Person Specification Qualifications Essential Relevant Degree qualification, Level 6 or, above, or equivalent recognisable workplace experience … at a senior level. Management qualification or equivalent experience. Project Management Qualification or equivalent experience Desirable Accounting Qualifications Mentoring/Coaching Qualification Experience Essential 2 years experience of working at a senior management level Primary care experience Demonstrable experience at a senior operational management level within more »

and civil liberties violations. Provide strategic advice and guidance to clients on legal rights, options, and potential outcomes. Conduct comprehensive legal research, analysis, and case preparation to support client representation. Develop and implement effective case strategies to achieve favorable outcomes, including negotiation, mediation, and litigation. Maintain strong relationships … clients, stakeholders, and relevant authorities to facilitate effective communication and advocacy. Ensure compliance with legal standards, regulations, and ethical guidelines in all aspects of case management and representation. Stay abreast of developments in relevant areas of law, precedents, and best practices to enhance departmental expertise. Experience Qualified solicitor more »

Remote working troubleshooting tools. High trouble-shooting methods. Root-cause analysis Desirable/Advantageous: Legal Practice experience would be advantageous, however not essential. Proclaim Case Management System (CMS) HubSpot Customer Relationship Management (CMS) Cyber Essentials, MCSS (Minimum Cyber Security Standard) would be advantageous. Multi Factor Authentication (MFA more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

and workflows. Main Responsibilities: Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards. Configuring business processes in the Case Management System inclusive of phase plans, data and workflows. Ensuring system enhancements and updates are tested and remain compatible with existing processes and … experience. Agile methodology. Demonstrated technical business analyst experience, capable of delivering methodologies and solutions. Ability to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability more »

Develop no code/low code solutions using the Power Platform, M365, and other applications as needed. Support the delivery of an internal business case management solution for our Care Division. Implement automations with Power Automate to enhance business efficiency. Collaborate with stakeholders to gather functional requirements and … Excel, and M365. Ability to engage with staff at all levels and translate business requirements into technical solutions. Strong organizational, communication, influencing, and time management skills. Professional attitude, capable of working independently and as part of a team. Consistently deliver accurate and high-quality work. Proactive in proposing and more »

using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud … and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes for changes more »

to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the case management system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »

in legal services and commitment to placing technology at the forefront of their operations. They are seeking a skilled IT Trainer with expertise in Case Management and Document Management Systems to join their team. As their IT Trainer, you will play a pivotal role in ensuring that … their legal professionals are proficient in utilising technology to optimise case management workflows and document handling processes. Responsibilities: Develop and deliver training programs on Case Management and Document Management Systems tailored to the needs of legal professionals. Conduct training sessions, workshops, and seminars both in … training programs. Requirements: Proven experience as an IT Trainer or similar role, preferably within a law firm or legal environment. In-depth knowledge of Case Management Systems and Document Management Systems. Strong communication and presentation skills with the ability to communicate technical concepts effectively to non-technical more »

Size | 4k + 🧢 Role | IT Business Analyst (16 Month FTC with opportunity to go permanent) 🪜 Level | Mid Level ✨ Skills | Experience supporting IT Projects, Stakeholder Management, Case Management Systems. 📍 Based | Manchester or Leeds 💻 Hybrid | 1 Day per week in the office 💰 Offer | upto 65k + Benefits For more more »

independent · A structured work methodology with a focus on high-quality standards · Common knowledge of Software as a Service (SAAS) software such as Learning Management (LMS), Case management (CMS) and Customer Relationship Management (CRM) software's are highly advantageous · A minimum of 3 years' experience in … role · A degree from a recognised university or equivalent experience · The ability to work under pressure and prioritise accordingly · Effective communication skills including stakeholder management SUGGESTED · Experience of using Balsamiq/Figma wireframing tools · Office 365 (incl. Teams and SharePoint) · Jira more »

this themselves; Configure forms, workflows and document templates in a low code environment; Support sales through product demonstrations and the creation of prototypes Product Management Feeding your unique knowledge of customer requirements into the product roadmap and designing core product where appropriate. Change Manager Ensuring the successful adoption of … our clients through comprehensive training, mentoring, and and advocacy. Qualifications: Someone who is passionate about business change through technology and the possibilities that a case management can bring to business Have a strong technica l acumen who understands system and data architectures Have a proven track record in … you understand the need to deliver to time and budget is paramount Comfortable in a flexible & hybrid working environment Experience in software implementation, ideally case or matter management applications , and similar experiences across industries such as real estate (preferably), legal, insurance, regulatory, or BPO is all good! Morae more »

company based in Bristol. Their software solutions are designed to make your professional life easier. Offering a variety of desktop and cloud solutions including case management, email and document management, MI reporting, Time recording software and much more! Iken has a reputation for not only great product … creativity, not just backlog management. Your profile: experience as a Product Owner managing software products. experience mentoring others within the team. analytical skills stakeholder management skills presentation/client engagement skills The salary and benefits: The salary is between £40,000-£45,000 per annum Hybrid working. 1 day more »

company based in Bristol. Their software solutions are designed to make your professional life easier. Offering a variety of desktop and cloud solutions including case management, email and document management, MI reporting, Time recording software and much more! Iken has a reputation for not only great product … travel may be needed but can be expensed. Your profile: Previous experience managing software implementation projects. Strong negotiation and conflict resolution skills. Demonstrable stakeholder management skills. Engaging and confident presentation/client engagement skills. The ability to train end users on the product suite. The salary and benefits: The more »

Provide in-depth knowledge of the D365 CE applications and evaluate the customer’s business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson’s PMO function. Responsible for documenting the business requirements which express …/Quote/Order/Invoice) Marketing and campaigns Including Add-ons e.g., Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and more »

essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong more »

knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or testing. Actively learn about GIS … in providing customer support/service to clients. Experience in the industrial inkjet printing market. Experience with software systems used for customer support and case management such as Salesforce or equivalent software platforms Ability to build strong relationships with customers and internal colleagues. Proficient in using Windows PCs more »

issues through portfolio monitoring and (2) engaging consultants to undertake assessments if reports and complaints will be managed independently by the office. Throughout the case management process, this role requires continuous liaison with internal and external stakeholders to ensure timely responses and actions and oversee the implementation of more »

Looking for candidate who is expert in ServiceNow product, different modules , must be certified in ServiceNow, well versed with ServiceNow case management, can review client’s approach and provide critical feedback wherever required. more »

more junior members of the team. You are experienced in creating and managing test plans and reporting back to senior stakeholders. Experienced in test case management tooling e.g. TestRail, X-Ray. You have the ability to select appropriate testing approaches, including manual and automated testing. What we offer more »

Value, Order to Cash and Request to Resolve. Alongside implementation of other systems including Salesforce and NetSuite, they are implementing ServiceNow for Contract and Case management. As the Change Manager for this project, you'll need to have excellent stakeholder management, communication, and organisational skills, as well as … the entire organisation, to ensure successful implementation, employee engagement and adoption. Develop the change methodology and approach Establish the critical success factors Develop the case for change Develop the senior leadership plan Conduct the change impact assessment Conduct the stakeholder assessment and develop the plan Develop the change and … a training strategy, training plan and training materials Assess business readiness What You Will Have Implementation experience preferred but not mandatory Knowledge of change management methodologies, tools, and techniques, and a track record of successfully leading and implementing change initiatives of working in large scale transformation programmes Big more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, Case Management tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »