1 to 25 of 59 Case Management Jobs with Remote Work Options

moving forward. You'll be joining a team that is growing from one Scrum team to three, focusing on specific projects from CRM to Case Management Systems, bringing your wealth of knowledge and experience to implement this into the evolving department. This will be a great opportunity to … can have a say as to what good looks like and what the best strategies are best to implement. The role will entail: Line Management of 1 or 2 direct reports (Power Platform Developers) Drive best practices & ways of working Mentoring & guiding more junior members of the team Helping … external facing position Power Automate, Power Platform, Model Driven Apps & Power Pages JavaScript & XML HTML/CSS Desirable experience: PowerBI Dataverse Azure DevOps Line management What's in it for you?: Up to £70,000 (dependent on experience) Hybrid working: 1 day in Bristol per week, 1 day in more »

the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison with Client; work more »

organisation strategy this year and a Technology and Data Transformation programme to underpin this. This role plays a key part in ensuring that our Case Management system, data and supporting applications, are well managed and continuously improved and developed to meet the ongoing needs of our crucial service … of our organisational strategy. Focus areas for this role are: • Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap • Keeping up to date with technology developments so that we maximise the business value from Case Manager, and … ongoing adoption and use of the system, including development and delivery of guidance, training and best practice use of the system • Ensuring that our Case Management and supporting systems architecture is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from more »

this themselves; Configure forms, workflows and document templates in a low code environment; Support sales through product demonstrations and the creation of prototypes Product Management Feeding your unique knowledge of customer requirements into the product roadmap and designing core product where appropriate. Change Manager Ensuring the successful adoption of … our clients through comprehensive training, mentoring, and and advocacy. Qualifications: Someone who is passionate about business change through technology and the possibilities that a case management can bring to business Have a strong technica l acumen who understands system and data architectures Have a proven track record in … you understand the need to deliver to time and budget is paramount Comfortable in a flexible & hybrid working environment Experience in software implementation, ideally case or matter management applications , and similar experiences across industries such as real estate (preferably), legal, insurance, regulatory, or BPO is all good! Morae more »

Proficient with SQL and visualisation tools; Power BI, Tableau, Excel Minimum of 2 years' working in a Data Analyst role Experience working with Legal Case Management Systems; Proclaim, Visual Files, Leap etc. Analytical mindset and a methodical approach to tasks Able to translate complex data sets into actionable more »

essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong more »

Your new role Develop and maintain the organisation's strategy on information and records governance and leading a programme of works related to information management and data governance. Review data sharing agreements and supplier clauses to ensure all council information is appropriately handled and processed. Review corporate services and … quality assurance and oversight of all FOI/SAR responses, to ensure responses are accurate, responded in time, using the Organisation's corporate FOI case management portal. Direct line report to the Information Governance Officer, providing managerial supervision and support. Ensure the Organisation complies with current and future … of the best approach to achieve them, whilst recognising the specific requirements and complexities of each service. Work with and lead, in a matrix-management structure, staff of all levels to provide specialist advice and training on all matters relating to Data Protection to ensure appropriate records management more »

for: Providing advice to managers for more complex ER cases which will include a range of issues Identifying, assessing, managing, resolving and mitigating risk. Case management; supporting them through to early conciliation and employment tribunal. Creating and delivering face to face and virtual training of HR related matters more »

more junior members of the team. You are experienced in creating and managing test plans and reporting back to senior stakeholders. Experienced in test case management tooling e.g. TestRail, X-Ray. You have the ability to select appropriate testing approaches, including manual and automated testing. What we offer more »

Head of Client Services Daily interaction with technical tools to ensure client records are kept up to date. Building an in-depth knowledge ofproprietary case management system Liaising with clients, custodians, and other third parties. Running client reports including preliminary data checks, distribution, and filing. Excellent working knowledge more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

Your new role Develop and maintain the organisation's strategy on information and records governance and leading a programme of works related to information management and data governance. Review data sharing agreements and supplier clauses to ensure all council information is appropriately handled and processed. Review corporate services and … quality assurance and oversight of all FOI/SAR responses, to ensure responses are accurate, responded in time, using the Organisation's corporate FOI case management portal. Direct line report to the Information Governance Officer, providing managerial supervision and support. Ensure the Organisation complies with current and future … of the best approach to achieve them, whilst recognising the specific requirements and complexities of each service. Work with and lead, in a matrix-management structure, staff of all levels to provide specialist advice and training on all matters relating to Data Protection to ensure appropriate records management more »

Responsibilities: Agile Collaboration: Actively participate in all phases of the Agile development process, including sprint planning, story estimation, daily stand-ups, and retrospectives. Test Case Management: Design, execute, and maintain test cases using automated testing tools. Ensure all tests reflect user stories, use cases, and requirements for validity … related experience in software testing, particularly in a cloud environment. Technical Skills: Proficiency in automation testing tools like Playwright and JavaScript; familiarity with test management and defect tracking tools like Jira and TestRail. Testing Knowledge: Understanding various testing techniques and methodologies, including SDLC, Smoke, Sanity, and Regression testing. Soft … Skills: Excellent attention to detail, strong analytical and problem-solving abilities, effective time management, and the capacity to work independently and as part of a team. Additional Skills: Experience with Google Suite and Visual Studio Code would be advantageous. We Offer: A comprehensive benefits package including medical and wellness more »

CM Pro Developer A Case Management Pro Analyst is required for our client for an initial 3-month contract (likelihood to extend). To support our clients new CRM - Verint and in particular CM Pro development (cloud based). This is a remote position, however some days are … the office during the first 2 weeks of the assignment (to collect laptop and to familiarise yourself with the role). Experience of Verint Case Management Professional Cloud/On prem, from an operational perspective or developer. Technical Requirements Preferably: Demonstrable experience of developing the Verint CRM system …/case management pro. Experience in low code application development including extending basic code functionality to deliver more complex processes. Experience in contributing to delivery of applications from concept, through beta and into production. Experience and comfort with Agile/Dev Ops methodologies. Proficiency in web-based languages more »

We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations Case Management solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's case management capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »

for UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. You'll be responsible, along with the ER Specialist … practice and legislative requirements to mitigate risk and escalation. You will also be responsible for managing low to medium complex cases from commencement to case conclusion. Additional Responsibilities: - Lead on employee relations issues, ensuring that cases are well managed, handled swiftly and effectively and in line with organisational policy … ensuring they align with current legislation and business needs. - Write, develop and deliver bite-size training and coaching sessions on topics relating to people management and employee relations best practice, employment law, and HR policies to ensure consistent application across the organisation. Qualifications - Significant HR experience and/or more »

and report to insurers on policy cover and claims outside the delegated authority. - Maintain the integrity, accuracy, and quality of data on the electronic case management system. Required Knowledge, Skills, and Experience: - Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks. … challenging situations. - Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines. - Proficiency in Microsoft Office suite and experience with case management systems. Desirable: - Qualifications such as LLB, GDL, ACII, or CILEx. - Familiarity with law firm operations and the pressures they face. - Experience in … relationship management and previous use of a case management system. Please click on apply more »

speaking to those affected by crime & manage a caseload make outgoing calls, assess needs and risks and action plan with callers work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality liaise with other agencies where required to find … to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes. Please see attached Job Description and Person Specification for further details. more »

The focus of your role will be managing a range of UK corporate immigration applications, with the focus on Tier 2 and sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected … sound knowledge of Tier 2 relevant policy and practice, as well as other corporate immigration applications including sponsor licence applications and sponsor compliance. * Strong case management skills - able to manage and coordinate your own volume caseload and demonstrate experience of high profile client account management. * Ensuring the case progress and documents are updated on a regular basis on the case management tool. * Familiarity with a process-driven approach to account management, working to KPIs and reporting to clients in respect of key metrics. The Person: * Previous experience of UK corporate immigration * Confidence liaising regularly more »

expected to work from the office two - three days a week, however, initially you would be in the office more regularly. Responsibilities Client Relationship Management: Serve as the main contact for client queries, provide feedback, and foster collaborative relationships with insurer clients. Team Supervision: Manage and mentor Claims Handlers … support to team members and the wider department. Reporting: Maintain account reporting and liaise with internal administration to deliver necessary reports to insurers. Risk Management: Identify trends and escalate risks to the Head of Claims and insurers as needed. Client Needs: Understand and fulfil client needs, ensuring excellent customer … or working towards ACII, CILEx, or equivalent; or significant experience in claims with technical expertise. Skills: Excellent oral and written communication, customer service, relationship management, prioritisation, organisation, and efficiency. Experience: Line management, dealing with demanding situations and clients, and proficient use of Microsoft Office (Excel, Word, PowerPoint, Outlook more »

Role Title : Head of Complex Case Management Location : Hybrid (any location) – open to travel to London on an adhoc basis. 2-3 times. Contract End Date : 6 months Day Rate : Competitive (inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity … Leadership, operational deliv ery a nd HR Transformat ion to join our Employee Relations (ER) team. You will lead a team of 11 complex case managers and report to the Head of HR Operations in addition to driving the transformation/CSI activity for case management across … Deloitte. Deliverables Lead the ER case management team, managing activities such as coaching and development. Proacti vely drive the transform ation/CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met more »

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role • Develop and integrate security event monitoring and incident management services. • Respond to security incidents as they occur as part of an incident response team. • Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. • Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. • Produce documentation to ensure the repeatability and standardisation of security operating procedures. • Develop additional investigative methods using the SOC’s software toolsets to enhance recognition opportunities more »

trust between consumers and businesses, Trust Alliance Group develop diverse capabilities and expertise in a range of areas including digital alternative dispute resolution and case management technology. We are also incredibly proud to be ranked inside the top 40 of the Great Place to work accreditation, ensuring that … and key stakeholders on colleague related principles. Deliver colleague-related training sessions and onboarding sessions. Maintain the HR system and produce analysis reports for management as requested. Work with the colleagues’ team to ensure all starter and leaver processes are completed within the system. Ensure all colleagues’ files are … data cleanse and in line with GDPR compliance requirement. Work with the colleagues’ team to develop and enhance MI, reports and dashboards, providing all management information reports in a professional consistent format. Administering the employee benefit and incentive schemes as appropriate. Align with teams and management to ensure more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »