1 to 25 of 131 Case Management Jobs

by distinguished analyst firms including Gartner, Forrester, Frost and Sullivan, and IDC. It has been positioned in the Magic Quadrants for Intelligent Business Process Management (iBPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and BPM-Platform-Based Case Management frameworks. Newgen is certified for more »

Online) Microsoft Teams (set up and troubleshooting) Strong experience of MS Windows 10/11 Any knowledge or experience of working with I-manage case management system is highly desirable Aderant Handshake (Sharepoint based Intranet) Experience of Active Directory The ability to learn new systems Fast learner and more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

real-time network monitoring for unauthorised activities, and active participation in incident response efforts. Your Responsibilities: Develop and integrate security event monitoring and incident management services. Respond promptly to security incidents as part of an incident response team. Establish metrics and dashboards to enhance visibility of the Enterprise infrastructure. … Utilise the SOAR platform to automate playbooks and streamline case management processes. Produce comprehensive documentation to ensure the repeatability and standardisation of security procedures. Innovate investigative methodologies using the SOC's software toolsets to bolster recognition opportunities for specific analysis. Maintain system security baseline in accordance with the more »

for an experienced Proclaim Developer who is looking for a new challenge to play a key role in designing, developing and maintaining the proclaim case management system. You will work closely with the internal teams to understand business requirements, customise workflows and ensure effective implementation of new flows …/case types. Key Responsibilities: Create sophisticated workflows from both extensive and minimal specifications - ensure these workflows are efficient, user-friendly, and meet business requirements. Confident in identifying and collaborating with third parties for issue resolution. Deep understanding of best practices in Proclaim, including when and where to create … including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI reports to track key milestones within the various case types. Competencies: Strong communication skills, capable of seeking help from team members, sharing concerns, and managing expectations. Strong attention to detail Adaptability and the more »

to contractual quality standards. This role is a complex and challenging one, as it involves high volume quick turnaround, transactions, policy and system knowledge, case management and call handling. Key Responsibilities: · Support the HR Direct telephone function through responding to calls received from employees and 3rd parties. · As … through maximising performance and providing excellent customer service. · Support internal or strategic projects and “ad-hoc” tasks. · Provide administrative services in respect of Senior Management Function activity including annual fit and proper checks in accordance with contractual agreements. Your Profile: Key skills/knowledge/experience: · Knowledge of MS more »

cutting edge tech combined with AI and Gamification this ground-breaking product will be available to everyone. The Ops Administrator will oversee Calendly Scheduling, case management, reporting, coach administration and ensuring access to coaching training. Skills needed: -2-5 years of experience in an operational role -Strong attention more »

ensuring the system's overall integrity, scalability, and efficiency. General Skills Provided: System Design: Capability to design robust and scalable solutions for the entire case management system. Technology Proficiency: In-depth knowledge of relevant technologies, frameworks, and tools in the case management domain. Requirements Analysis: Skill … in comprehending and translating business requirements into effective technical solutions. Risk Management: Ability to identify and mitigate potential risks associated with the implementation of technology solutions. Communication: Strong communication skills to articulate complex technical solutions to non-technical stakeholders. Specialist Skills Provided as MS Dynamics Architect: Validate the overall more »

skill set, including mentoring junior analysts, actively monitoring networks, and swiftly remediating unauthorized activities. Your Role: Develop and integrate security event monitoring and incident management services. Respond promptly to security incidents as part of an incident response team. Implement metrics and dashboards to provide visibility of the Enterprise infrastructure. … Utilize the SOAR platform for playbook automation and case management to streamline team processes. Produce documentation to ensure repeatability and standardization of security operating procedures. Develop innovative investigative methods using SOC software toolsets to enhance threat detection capabilities. Maintain system security baseline according to the latest threat intelligence … in managing SOC systems. Demonstrate previous experience with Enterprise ICS/network architectures and technologies. Possess experience and knowledge of SIEM solutions, including use case identification, creation, deployment, and tuning. Serve as a mentor/coach to junior analysts. Your Profile: Previous experience utilizing the MITRE ATT&CK and more »

You would be working as part of an industry leading team, working and leading on various development projects. Experience of developing and coding Proclaim case management systems is essential. The ideal Proclaim Developer will ideally have at least 1 years Proclaim experience. The successful Proclaim Developer will be more »

and execute manual and automated test scripts for mobile applications, ensuring comprehensive test coverage. Provide support to developers and product owners in utilizing test management tools effectively for streamlined workflows. Actively contribute to the development of new testing concepts and tools and integrate them into automated test suites. Offer … to translate user stories and acceptance criteria into effective test cases. Hands-on experience with Agile methodologies and various testing approaches. Proficiency in Test Case Management tools, particularly Jira Zephyr API. Preferred domain knowledge in Banking and Finance. Certification in testing methodologies such as ISTQB or CSTE is more »

systems in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink).The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing … alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providingongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications … including troubleshooting and resolving issues via case management. Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary Managingthe quarterly releases for SmartRecruiters and Oracle HCM and updates more »

Met's target enterprise architecture. In this high-impact role, your application strategy and roadmaps will modernise investigations through innovative systems like CONNECT for case management. You'll drive new frontiers in command and control capabilities and pioneer digital public engagement through the Single Online Home. From intelligent analytics more »

about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring … and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components … how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a more »

database. As an apprentice, you will use the full office 365 suite to store, develop and maintain data through use of Brown Turner Ross case management system called LEAP along with the opportunity to use the full Microsoft 365 products and access all external database systems we have … for paralegals and other staff meetings identifying trends for the current market and research for further business. Using excel, teams, emails, and their internal case management system along with external data from post office site for addresses. Access the solicitor regulation authority for checking contact details, updating the … solicitors and line managers by scanning and creating PDF formats and versions of any documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoft office 365 Check and validate data with the involvement of removing duplicates more »

needing Intensive Residential Treatment Services (IRTS). Essential duties and responsibilities include the following (other duties may be assigned): Provide individual therapy, group therapy, case management, crisis intervention that addresses the goals established on the treatment plan. Document services provided in a weekly note, individual note, and/… or information note. Documentation will be completed according to NBH policies and procedures and standards established by governing bodies. Document case activity notes and important information. Develop comprehensive treatment plans that meet the individual needs of the client. Treatment plans will be completed in accordance with NBH policies and … established by governing bodies. Complete and document assessments in accordance with NBH policies and procedures and standards established by governing bodies. Participate in weekly case staffing meetings and supervision meetings. Provide court, Department of Corrections, and other referral sources with progress reports as requested. Work cooperatively with outside agencies. more »

solutions tailored to CRM needs within an agile development framework. Enhancing the CRM cloud platform through integrations with Email Template building tools, Analytics and Case Management systems. Collaborating with cross-functional IT teams to develop strategic architectures and designs, analyse business requirements, and provide effective technical solutions. Integrating more »

Head of Client Services Daily interaction with technical tools to ensure client records are kept up to date. Building an in-depth knowledge ofproprietary case management system Liaising with clients, custodians, and other third parties. Running client reports including preliminary data checks, distribution, and filing. Excellent working knowledge more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous … improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction … best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

developing an exciting new application that will drive digital transformation. As a Power Platform Engineer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will more »

speaking to those affected by crime & manage a caseload make outgoing calls, assess needs and risks and action plan with callers work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality liaise with other agencies where required to find … to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes. Please see attached Job Description and Person Specification for further details. more »

to legal professionals and support staff on the use of IT systems and applications, and develop user guides and documentation as needed. Facilitate change management activities to promote user adoption of new technologies, address resistance to change, and maximize the benefits of IT investments. Evaluate how emerging technologies can … projects adhere to legal industry regulations and data protection laws, particularly in areas of client confidentiality and data security. Skills Required Experience with project management methodologies (eg, Agile, Waterfall). Proficiency in requirements elicitation, process mapping, and solution design methodologies. Stakeholder Management: Ability to effectively communicate with lawyers … and maintaining project documentation, including project plans, status reports, and project charters. Knowledge of legal software solutions commonly used in law firms, including document management, case management, and billing software. Knowledge of data security and privacy concerns, especially concerning client confidentiality and legal data. This role offers more »