this themselves; Configure forms, workflows and document templates in a low code environment; Support sales through product demonstrations and the creation of prototypes Product Management Feeding your unique knowledge of customer requirements into the product roadmap and designing core product where appropriate. Change Manager Ensuring the successful adoption of … our clients through comprehensive training, mentoring, and and advocacy. Qualifications: Someone who is passionate about business change through technology and the possibilities that a casemanagement can bring to business Have a strong technica l acumen who understands system and data architectures Have a proven track record in … you understand the need to deliver to time and budget is paramount Comfortable in a flexible & hybrid working environment Experience in software implementation, ideally case or matter management applications , and similar experiences across industries such as real estate (preferably), legal, insurance, regulatory, or BPO is all good! Morae more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Peaple Talent
company based in Bristol. Their software solutions are designed to make your professional life easier. Offering a variety of desktop and cloud solutions including casemanagement, email and document management, MI reporting, Time recording software and much more! Iken has a reputation for not only great product … creativity, not just backlog management. Your profile: experience as a Product Owner managing software products. experience mentoring others within the team. analytical skills stakeholder management skills presentation/client engagement skills The salary and benefits: The salary is between £40,000-£45,000 per annum Hybrid working. 1 day more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Peaple Talent
company based in Bristol. Their software solutions are designed to make your professional life easier. Offering a variety of desktop and cloud solutions including casemanagement, email and document management, MI reporting, Time recording software and much more! Iken has a reputation for not only great product … travel may be needed but can be expensed. Your profile: Previous experience managing software implementation projects. Strong negotiation and conflict resolution skills. Demonstrable stakeholder management skills. Engaging and confident presentation/client engagement skills. The ability to train end users on the product suite. The salary and benefits: The more »
Provide in-depth knowledge of the D365 CE applications and evaluate the customer’s business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson’s PMO function. Responsible for documenting the business requirements which express …/Quote/Order/Invoice) Marketing and campaigns Including Add-ons e.g., Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Casemanagement including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and more »
Liverpool, England, United Kingdom Hybrid / WFH Options
DVF Recruitment
essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm’s CaseManagement System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong more »
issues through portfolio monitoring and (2) engaging consultants to undertake assessments if reports and complaints will be managed independently by the office. Throughout the casemanagement process, this role requires continuous liaison with internal and external stakeholders to ensure timely responses and actions and oversee the implementation of more »
Leeds, England, United Kingdom Hybrid / WFH Options
Nimble Approach
more junior members of the team. You are experienced in creating and managing test plans and reporting back to senior stakeholders. Experienced in test casemanagement tooling e.g. TestRail, X-Ray. You have the ability to select appropriate testing approaches, including manual and automated testing. What we offer more »
Value, Order to Cash and Request to Resolve. Alongside implementation of other systems including Salesforce and NetSuite, they are implementing ServiceNow for Contract and Case management. As the Change Manager for this project, you'll need to have excellent stakeholder management, communication, and organisational skills, as well as … the entire organisation, to ensure successful implementation, employee engagement and adoption. Develop the change methodology and approach Establish the critical success factors Develop the case for change Develop the senior leadership plan Conduct the change impact assessment Conduct the stakeholder assessment and develop the plan Develop the change and … a training strategy, training plan and training materials Assess business readiness What You Will Have Implementation experience preferred but not mandatory Knowledge of change management methodologies, tools, and techniques, and a track record of successfully leading and implementing change initiatives of working in large scale transformation programmes Big more »
Birkenhead, Merseyside, North West, United Kingdom
Erin Associates
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, CaseManagement tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, CaseManagement tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »
To be professionally and legally responsible and accountable for all aspects of own work, and of the pathway teams work. This will include the management of clinical risk, clinical governance, knowledge of indications and precautions of chosen techniques in line with National and Trust clinical guidelines and protocols where … patients capacity, gain valid informed consent to treatment and where such capacity is lacking/absent to work within a legal framework in the management of the patient To undertake the comprehensive assessment and accurate diagnosis of patients, including those with an extremely complex presentation, using investigative, palpatory, analytical … to request diagnostic procedures that will inform clinical decision making To undertake physical treatment techniques utilising highly developed manual skills To formulate individualised clinical management programmes, utilising a wide range of treatment skills and options to plan a highly-specialised programme of care To use recognised outcome measures to more »
Hertfordshire Partnership University NHS Foundation Trust
of Team Administrator is an opportunity to support the package commissioning side of the teams work. The role will support data entry to, and management of spreadsheets and IT systems to record casemanagement updates and placement activity on ACSIS and PARIS. This is to ensure recording … flexible and support across the joined teams. The role will be working alongside a team of administrators and include the preparation of agendas, diary management, coordinating team meetings, taking minutes, following up actions, and providing wider administrative support for the teams. The post will have a key role in … mental health environment or NHS Skills/Knowledge/Ability Essential Advanced keyboard skills Good working knowledge of email and internet Proficient in diary management coordinating appointments to ensure best use of the teams time Independent/lone working and team working skills Evidence of ability to be flexible more »
Ellesmere Port, Cheshire, North West, United Kingdom Hybrid / WFH Options
AdviserPlus Business Solutions
We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations CaseManagement solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's casemanagement capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »
The Rivers Office Park, Denham Way Maple Cross, Rickmansworth, Hertfordshire, England
Renault UK Ltd
run regular (daily/weekly) scheduled reports To support the Section Manager and Graduate with the overall reporting improvement plan Create new Salesforce (customer casemanagement platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and budget sheet maintenance Daily back office … email inbox management Training Level 4 Data Analyst apprenticeship standard, which includes: Level 2 functional skills in maths and English (if required) End-Point Assessment (EPA) You will receive full training and support from the Just IT Training and training location to be confirmed When individuals complete their apprenticeship more »
of IT and Technology you will play a pivotal role in executing a five-year transformation plan. This includes: Enhancing the company's core casemanagement system. Optimizing technology infrastructure Ensuring robust security measures Leveraging data insights for reporting. Key Responsibiliites Lead the company's digital transformation moving … leadership for a lean technology team. Assume responsibility for all IT and Technology projects including: Implement a secure, cloud-based, scalable and user friendly casemanagement platform which is used by both internal users and external customers. Modernisation of custom-built reports and dashboards used by internal departments … is secure and protected. Identify skills needed in the team and recruit Manage Annual IT and Technology Budget Represent IT and Technology at all management meetings Skills and Experience Required Proven leadership experience, ideally in managing a small, cross-functional IT/Technology team. Strong technical background with a more »
training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excellent service. As a Team Leader you pay a crucial role in training, onboarding, and recruitment of team members, supporting the … focussed approach, dedicated to understanding the needs of customers and clients. Evidence of commitment to exceptional service and building positive relationships A background in casemanagement leadership and the ability to work in a confidential manner with sensitive data would be desirable. Guidant Global (BH4SF) is acting as more »
The focus of your role will be managing a range of UK corporate immigration applications, with the focus on Tier 2 and sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected … sound knowledge of Tier 2 relevant policy and practice, as well as other corporate immigration applications including sponsor licence applications and sponsor compliance. * Strong casemanagement skills - able to manage and coordinate your own volume caseload and demonstrate experience of high profile client account management. * Ensuring the case progress and documents are updated on a regular basis on the casemanagement tool. * Familiarity with a process-driven approach to account management, working to KPIs and reporting to clients in respect of key metrics. The Person: * Previous experience of UK corporate immigration * Confidence liaising regularly more »
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Victim Support
speaking to those affected by crime & manage a caseload make outgoing calls, assess needs and risks and action plan with callers work on the casemanagement system to allocate cases, provide administration on cases and assess/ensure data quality liaise with other agencies where required to find … to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a casemanagement system, access phone and online systems, email and Microsoft Office programmes. Please see attached Job Description and Person Specification for further details. more »
Employment Type: Permanent, Part Time, Work From Home
1 Grimbald Crag Court, United Kingdom Hybrid / WFH Options
Humber and North Yorkshire Integrated Care Board (857)
Job summary An exciting opportunity has arisen to work alongside the CaseManagement Continuing Healthcare Team and Vulnerable Person's Team as a B3 Admin Assistant. Working Monday to Friday, no shifts, no weekends or bank holidays, full training, peer support and supportive management. Training will be office … We are seeking to recruit a motivated, enthusiastic and dedicated B3 permanent admin assistant to our existing friendly team. The role will support the CaseManagement Team to deliver the functions for their areas of responsibility. The post holder will provide comprehensive admin support to the clinical team. … The post holder will work in a team of administrators to provide admin duties supporting the work of the CaseManagement Team. The post holder will need good IT skills and the ability to work independently and to meet deadlines is crucial to the role. The post holder more »
City of London, London, United Kingdom Hybrid / WFH Options
Ashley Kate HR
the business. Responsibilities include: Provide timely advice and commercial guidance and coaching support to all managers with regards to HR and robust employee relations case management. Support and coach managers e.g. prior to handling formal processes; creating user friendly content for training material or manager's user guides posted … for the learning management system. Influence and support people at all levels and across our teams, responsible for total casemanagement, visiting the different teams and their meetings on site. Partner with business teams to fully understand their business area and respective challenges; helping them to provide more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
job outcome targets. To create a culture of continuous improvement, and involve service users in co-producing service developments wherever possible. To complete weekly casemanagement supervision to Employment Specialist (ES). To complete monthly 1:1 supervision with each ES; focusing on well-being and performance, in more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Macmillan Davies
seeking to drive growth and success through great talent & teams. As Employee Relations & Policy Manager, you will be working closely with the People & Development Management and Business Partner team in developing and delivering practices to enhance positive employee experiences, including people and development policies and practices, provision of Employee … the business as an ER and Policy SME! What you'll be doing as an Employee Relations & Policy Manager; Manage all ER cases ensuring casemanagement & employee relations issues are managed fairly, consistently and in line with policies Develop tools and relevant ER training to enhance line managers … Exceptional relationship building, communication and collaboration skills Ability to coach business leaders in effectively managing cases and people issues Excellent investigation, negotiation, and conflict management skills A calm and measured approach - you will be able to demonstrate confidentiality, tact, and diplomacy In-depth knowledge and experience of best practice more »
needing Intensive Residential Treatment Services (IRTS). Essential duties and responsibilities include the following (other duties may be assigned): Provide individual therapy, group therapy, casemanagement, crisis intervention that addresses the goals established on the treatment plan. Document services provided in a weekly note, individual note, and/… or information note. Documentation will be completed according to NBH policies and procedures and standards established by governing bodies. Document case activity notes and important information. Develop comprehensive treatment plans that meet the individual needs of the client. Treatment plans will be completed in accordance with NBH policies and … established by governing bodies. Complete and document assessments in accordance with NBH policies and procedures and standards established by governing bodies. Participate in weekly case staffing meetings and supervision meetings. Provide court, Department of Corrections, and other referral sources with progress reports as requested. Work cooperatively with outside agencies. more »