126 to 150 of 151 Case Management Jobs

Stockton-on-Tees Borough Council, whilst Studying towards a Level 3 Business Administration apprenticeship qualification. Role Providing systems support for the users of our case management systems in Adults Services and Children’s Services though our helpdesk and delivering exceptional customer service Gain experience of working in a more »

am - 9:00 pm CST, (40 hour work week) and 2 mandatory holidays per year. What you'll do: Leverages a variety of fraud management tools and systems and applies proficient knowledge to identify and investigate suspicious financial and non-financial activity on a wide range of products and … School Diploma or General Equivalency Diploma required. 1 year of fraud prevention/detection experience in a financial services environment. Experience working with Fraud Case Management Tools/Systems. Working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. more »

well as providing legal advice personally; managing external legal advice and firms; meeting domain reporting requirements; securing the collation of domain data via our case management system to ensure quality and value for money legal advice. The post holder will support the Head of Public Law; Systems & Oversight … do. They will demonstrate self-awareness and consistently look to improve their work, seek feedback and develop themselves. In addition to the provision and management of legal work, the role holder may be involved in a variety of corporate activities across the domain or the wider Legal Team more more »

department, adult and medical assessment units. Main duties of the job You will be expected to manage a clinical caseload of patients requiring complex case management in order to facilitate early discharge, to promote independence and improve patient health outcomes. The post holder will promote the Homefirst mindset more »

You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »

general queries as possible on 1st contact, escalating to relevant teams where the query is more complex. You will be providing leadership, guidance and management of the HR Direct team, and will develop and deliver a Customer Services improvement Strategy for the service. In addition, you will be developing … within SLA delivering a service which provides excellent and timely communication with the customer throughout 2. Responsible for ensuring the full range of line management duties for the First Point of Contact team are completed; including recruitment selection, induction, training on query resolution, appraisal and performance management, grievance … and disciplinary management and workload allocation. 3. Manage and contribute to the development needs of the team, including conducting PDPRs, ensuring mandatory training compliance and identifying development requirements in line with succession planning. 4. Developing training plans and query resolution resources against anticipated questions. 5. Act as the point more »

typist. You will also be required to speak to clients to keep them appraised of progress, undertake audio typing, draft documents, perform detailed diary management, manage matters on our case management system from opening a matter to final billing as well as keeping databases updated. Experience in … General secretarial/administrative duties such as preparation of correspondence, dealing with incoming and outgoing post, filing, photocopying, printing, drafting documents, performing detailed diary management Accurate touch-typing with experience of audio typing and word processing Communicating with clients over the phone and over email to keep them appraised … of progress Managing matters on case management system from opening a matter to final billing as well as keeping databases updated The Person: Previous secretarial experience within Commercial Property or a recent law graduate with some legal experience and an interest in this area of law Highly accurate more »

issues that arise in the day-to-day running of automation processes and assisting in the provision of timely responses and solutions as required. Case management; manage and allocate process workloads. Ensure processes are completed by viewing logs. Control, administer, and co-ordinate the automated processes in the … Raise change requests or support calls where required. Release Manager. Continues Improvement including 6 monthly process reviews. Coordinate any Software releases. Coordinate Infrastructure maintenance. Management of Environmental variables Technical Skills Good computer skills. Good inter-personal communication skills to explain issues and follow instructions accurately. Problem solver. Experience in more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

to a fast moving and changing environment, and comfortable in dealing with all levels within the company, including major Stakeholders such as the Senior Management Team and the external Regulators. The individual must be able to work effectively alone, but also part of a wider team, when required The … filing expenses. May also need to include: CAP Evaluator role - processing CRs and ARs in AMS, running reports. MyLearningHub - role compliance, SQEP records, Safety Case Management roles MyHR - Creating and updating Contractor records (If system allows more »

project. The Independent Assessor will play a key role in the set uo of the HPC engineering organisation. They will be responsible for monitoring management system practices and processes adopted for the HPC project, in line with best UK and international practice, with a focus of improving organisation and … independent review and challenge of Nuclear Safety performance, using different complementary techniques and feedback findings directly to the concerned functions and to the Senior Management Team through the Safety and Assurance Director, providing an independent perspective of the operational performance of EDF's programs, processes and procedures. In addiiton … chain processes. The Independent Site Inspection branch who conduct site surveillances and compliance checks Independent Technical Assessment (ITA) branch who provide design and safety case assurance. Assimilate and analyse the outputs from various sources (including assessments, audits, organisational learning events, regulatory inspections, etc.) to provide a high level view more »

IT Systems Manager – Case Management/Law Firm We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting Case Management Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »

IT Systems Manager Case Management/Law Firm We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting Case Management Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »

to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the case management system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »

provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, Case Management tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »

provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, Case Management tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »

run regular (daily/weekly) scheduled reports To support the Section Manager and Graduate with the overall reporting improvement plan Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and budget sheet maintenance Daily back office … email inbox management Training Level 4 Data Analyst apprenticeship standard, which includes: Level 2 functional skills in maths and English (if required) End-Point Assessment (EPA) You will receive full training and support from the Just IT Training and training location to be confirmed When individuals complete their apprenticeship more »

of IT and Technology you will play a pivotal role in executing a five-year transformation plan. This includes: Enhancing the company's core case management system. Optimizing technology infrastructure Ensuring robust security measures Leveraging data insights for reporting. Key Responsibiliites Lead the company's digital transformation moving … leadership for a lean technology team. Assume responsibility for all IT and Technology projects including: Implement a secure, cloud-based, scalable and user friendly case management platform which is used by both internal users and external customers. Modernisation of custom-built reports and dashboards used by internal departments … is secure and protected. Identify skills needed in the team and recruit Manage Annual IT and Technology Budget Represent IT and Technology at all management meetings Skills and Experience Required Proven leadership experience, ideally in managing a small, cross-functional IT/Technology team. Strong technical background with a more »

the business. Responsibilities include: Provide timely advice and commercial guidance and coaching support to all managers with regards to HR and robust employee relations case management. Support and coach managers e.g. prior to handling formal processes; creating user friendly content for training material or manager's user guides posted … for the learning management system. Influence and support people at all levels and across our teams, responsible for total case management, visiting the different teams and their meetings on site. Partner with business teams to fully understand their business area and respective challenges; helping them to provide more »

seeking to drive growth and success through great talent & teams. As Employee Relations & Policy Manager, you will be working closely with the People & Development Management and Business Partner team in developing and delivering practices to enhance positive employee experiences, including people and development policies and practices, provision of Employee … the business as an ER and Policy SME! What you'll be doing as an Employee Relations & Policy Manager; Manage all ER cases ensuring case management & employee relations issues are managed fairly, consistently and in line with policies Develop tools and relevant ER training to enhance line managers … Exceptional relationship building, communication and collaboration skills Ability to coach business leaders in effectively managing cases and people issues Excellent investigation, negotiation, and conflict management skills A calm and measured approach - you will be able to demonstrate confidentiality, tact, and diplomacy In-depth knowledge and experience of best practice more »

developing an exciting new application that will drive digital transformation. As a Power Platform Engineer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will more »

CareFirst. Experience with C#, SQL, JavaScript or Python Proven track record in designing and implementing social care forms, workflows, and finance procedures within a case management/finance solution. Strong proficiency in system documentation interpretation and creation. In-depth understanding of social care procedures and terminology. Familiarity with more »

is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business … training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked more »

team player, providing induction training to new joiners, creating system templates and workflows. Suitable candidates will show some of the following: Any experience with case management and document management systems (Highly Desirable) Great communication skills Experience in IT training in a group and 1-1 basis Experience more »