76 to 100 of 152 Case Management Jobs

RTA matters (including assisting with complex and or high value matters) on behalf of clients as directed and in accordance with the Firms file management and supervisory policy. Ensure that a focussed and detailed approach is taken to conducting claims in accordance with the current operational plans for the … to instructions being accepted by the Fee Earner on behalf of the Firm. All work will be carried out in accordance with your own case plan agreed with your supervisor. Whilst working on the files it is essential that the client is updated in respect of progress and the … costs implications of their case on a regular basis (at least monthly). Files must be conducted with appropriate speed whilst achieving the best possible results for the client. You are expected to maximize the Firms costs whilst conducting files. The Fee Earner will be set challenging targets in more »

the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor … and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client more »

and future needs of Bristol staff, tenants and citizens. We have recently selected NEC as our technology partner The projects within the programme encompass: Case Management covering the delivery of new functionality to support Housing Case Management, Private Housing and Accessible Homes. Asset Management replacing … a system that has been in place for 20+ years, Keystone. Housing Management replacing the most recent system to be rolled out within Housing, Civica Cx. Workforce Maintenance and Repairs Replacing an end-of-life workforce management system, Click, and elements of Cx with a single, end to more »

the output of the team; Deal with a wide range of personal, written and telephone enquiries to the service, and queries from adjudicators; Identify case management issues and enquiries which require the attention of London Tribunals’ management team and tribunal assistants, undertake preliminary enquiries and refer on … a team to deliver a high-quality public-facing service; Experience of working in a legal environment (desirable); Experience of working with a legal case management software application (desirable); A clear understanding of working in a statutory environment and dealing with service users who may be unhappy with … a tribunal decision in their case (desirable); Clear understanding of the nature of administering an appeals service with independent adjudicators making legally binding decisions (desirable); Experience in using ICT applications, including Microsoft Word and Excel (essential) and Google Sheets and Gmail (desirable). Working hours are 37.5 per week more »

analytics in their planning and decision making. In this role, close collaboration and coordination with headquarter stakeholders as well as with regional and country management across all lines of business is part of the daily routine. The Manager Global Performance & Analytics supports and co-leads projects involving 3rd party … companies, to further develop the Swissport performance landscape and create transparency to the executive management and provides training/workshops on various tools to managers and staff to enable a self-servicing environment to get insights from data and analytics for their planning and decision making. Job Responsibilities: Data … handbook · Drive standardization, strengthen a KPI driven culture and support cost efficiencies across the organization · Generate reports of findings and present these to top management Performance Management: · Establish intuitive reporting methodologies, perform ad-hoc analyses as required to support strategy and analyze performance for the top management. Serves more »

Conveyancing and have an understanding and interest in Post Completion. You will have knowledge and experience of working in a very busy department using case management software. Management responsibilities: * Day to day people management. * Managing the resourcing of the team. * Reporting on KPI’s to management. * Providing more »

expected to work from the office two - three days a week, however, initially you would be in the office more regularly. Responsibilities Client Relationship Management: Serve as the main contact for client queries, provide feedback, and foster collaborative relationships with insurer clients. Team Supervision: Manage and mentor Claims Handlers … support to team members and the wider department. Reporting: Maintain account reporting and liaise with internal administration to deliver necessary reports to insurers. Risk Management: Identify trends and escalate risks to the Head of Claims and insurers as needed. Client Needs: Understand and fulfil client needs, ensuring excellent customer … or working towards ACII, CILEx, or equivalent; or significant experience in claims with technical expertise. Skills: Excellent oral and written communication, customer service, relationship management, prioritisation, organisation, and efficiency. Experience: Line management, dealing with demanding situations and clients, and proficient use of Microsoft Office (Excel, Word, PowerPoint, Outlook more »

identify trends, foresee potential issues, and enact proactive solutions. Qualifications: A hands-on approach to problem-solving and the ability to engage in complex case resolutions. Over five years of technical support experience, with a focus on Network Operations, third-party integration technologies, such as APIs, REST Web Services … technical foundation in IT automation, orchestration solutions, and SaaS products. Proven track record in creating a collaborative team environment. Proficiency in support ticketing/case management systems and software, with direct experience in case escalation resolution. Ability to work under pressure, with excellent analytical, reverse engineering, and more »

and Business Change team. This Business Analyst Team Lead/Manager role will be a key position leading a small team of BAs, providing management, mentorship and coaching as well as operational work flow responsibility to the team. You will work predominantly on internally-facing Business Change and IT … projects, often updating legacy Document Management (DMS) systems, implementing new Case Management IT Systems and improving ways of working. If you are a Lead/Manager Business Analyst with some of the following skills/experience, this role could be for you: Experience mentoring, managing and coaching more »

applicable Data Privacy laws and regulations. Review and update risk assessments, policies, processes and procedures to ensure compliance with all applicable requirements. Produce meaningful Management Information for reporting to the MLRO and senior management. Support the team to extensively analyse data to establish instances and sources of attempted money … and/or knowledge applicable to financial services including Accreditation, Sanction and PEP screening, Transaction Monitoring, Suspicious Activity Reporting. Understanding of financial crime risk management processes & procedures Have the ability to approach problems in a thorough and logical manner Previous experience of Accreditation, Sanction screening, Transaction Monitoring, Suspicious Activity … Reporting, Customer Due Diligence and all other AML related activity. Case management, resolution and communication Ability to translate research and analysis into well-reasoned recommendations that inform the decision making process Excellent communication and analytical skills Able to present solutions and influence final decision of line manager and more »

commitment to quality. It starts with you. We’re looking for an ER Manager to support the North Region with all aspects of ER case management. You will be a strong communicator with experience in managing complex ER cases, ideally qualified to CIPD level 5 with proven experience in … deliver excellence within their sites. As our ER Manager you will: Advise and coach managers on all aspects of employee relations issues. Act as case manager for all types of ER cases, discplinary, grievance, capability etc. Continuously upskill line managers within the region on ER. Manage change projects within more »

models that reflect the organisation’s strategies and goals. Integrate the project and program strategies and ensure alignment with business strategies and drivers, and management priorities. Evaluate systems for discrepancies or vulnerabilities. Provide business architecture and systems processing guidance. Map business requirements to the features/capabilities of the … Case Management Framework. Define configuration and customisation strategy and approach, ensuring their efficient management and reusability. Support the customisation and development of the case management solution according to the European Commission needs. Advise on interoperability and integration of the Case Management Framework with … documentation. Participates in project planning, daily stand-up meetings (SCRUM). Specific Expertise (MANDATORY) Experience with large, enterprise-level multi-user Information Systems. IBM Case Manager. IBM FileNet. SQL/PL-SQL/Oracle DB. Agile, Scrum or similar methodology. Optional expertise (NICE-TO-HAVE) Java/J2EE technologies more »

am - 9:00 pm CST, (40 hour work week) and 2 mandatory holidays per year. What you'll do: Leverages a variety of fraud management tools and systems and applies proficient knowledge to identify and investigate suspicious financial and non-financial activity on a wide range of products and … School Diploma or General Equivalency Diploma required. 1 year of fraud prevention/detection experience in a financial services environment. Experience working with Fraud Case Management Tools/Systems. Working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. more »

a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT and automation workstreams to build business cases where additional changes are required; and … Acceptance Testing phase of each project to ensure the developed solutions are thoroughly and robustly tested in relation to the approved set of requirements. Case management technology implementation Gathering, documenting, and agreeing business requirements to define current ways of working to help develop a future automated approach. Adapting … minimal support. Framing, visually depicting "logical" automated solutions that aid developers, in translating business needs into viable technology plans. Undertake projects within the Matter Management Programme that will implement the Firms case management solution. Take the role of liaison between the implementation team and the practice. This more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »

Draft and provide attendance notes for fee earners for all attended matters Conduct pretrial conferences with Claimant clients Maintain own Court Diary ensuring efficient management of in house instructions Liaise with management to discuss strengths and weaknesses of progressed matters at trials To assist in developing appropriate processes … and documentation for the case management system in relation to representation at Court To identify cases where commercially it would be tactically advantageous to settle or proceed to a final hearing Keep up to date with all industry changes including case law, legislation and other matters of more »

Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal case management systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new … role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Case management development or a Fee Earner with case management expertise. They are looking for the following experience: Implementing and configuring a legal … case management system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents more »

personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating … cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills … Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward more »

Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for new hires and existing staff in collaboration with various departments. Monitor and report any instances … reports to track performance metrics. Provide hands-on support as required for IT administration and queries. Skills and Qualifications: Prior experience with the Proclaim Case Management system preferred. Ability to effectively train others in computerized systems usage. Strong attention to detail and exceptional organizational skills. Capacity to prioritize … an office environment. Familiarity with Windows OS, including Windows 10 Professional and Windows Server. Competence in problem-solving within Office 365. Knowledge of printer management and setup. Proficient in MS Excel, with Tableau/MS Power BI skills being desirable. Strong data analysis capabilities. Apply now to become a more »

for UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. The ER specialist is responsible for delivering an ER … line with policy, best practice and legislative requirements to mitigate risk and escalation. You'll be responsible for managing complex cases from commencement to case conclusion, which may involve attending an Employment Tribunal on behalf of UKAEA. You will: - work with the People business partners and advisors providing advice … and counsel on policy interpretation and employment practices, ensuring that there is knowledge transfer on a case by case basis. You'll also use ER data insights and trends to diagnose root causes, identifying changes to guidance and policy and sharing learning with the business partners and advisors. more »

to non-fee earning activity e.g. knowledge sharing, training, client seminars, and business development Comply with the required standards for internal procedures e.g. financial Management of files, billing regimes etc. as well as the specific requirements of individual clients Writing articles for publication both for in-house and external … strong relationships Strong organisation skills to ensure a pragmatic and methodical approach to handling a variety of clinical negligence claims simultaneously, through an IT case management system Change oriented with a positive, flexible approach towards the implementation of new initiatives Able to handle a complex and constantly changing more »

high quality in work support to participants ensuring they have all the tools they need to remain in work. Undertaking or participating in regular case conferences with partner organisations, support services, employers and/or other team members to ensure every participants journey is smooth and consistent. Building and … including voluntary opportunities, benefits advice, counselling, housing support, training, health services and leisure activities. Being fully responsible for all tasks related to journey/case management function including maintaining effective and efficient administrative procedures producing appropriate records and reports, including the updating of participant details on the relevant … case management system. To be our Employability Specialist Advisor you will have: The ability to travel across the specified areas Excellent stakeholder management skills Ability to organise and achieve targets Strong Administration Skills The Work and Health Programme works with those on certain benefits whose situation means more »