or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All profiles will be reviewed more »
information security of your deliverables. Main Responsibilities AI Integration : Collaborate with the product team to integrate AI features into our platform such as NLP, chatbot frameworks, and AI model APIs that enhance product value. Software System Development and Maintenance : Design, develop, and maintain software systems integral to LLMs and Generative more »
TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions. Why join more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Background in Mathematics - BA/Masters (Engineering more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Python Programming Language – 4-5+ years more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
and LLMs (https://biocypher.github.io/biochatter). Investigating and implementing open source LLMs/conversational AI agents for use in web applications (chatbot) and therapeutic hypothesis generation. Accessing bespoke knowledge graphs across OT data for specific use cases and assisting in the integration into the Open Targets Platform more »
reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. 2. Conduct analysis of previous Chat Bot data to highlight areas for improvement. 3. Work with more »
days a week with rates between £350 - £400 Per day Outside IR35. The ideal candidate will need to have experience in the following: ChatBot development skills using Azure AI Bot service Knowledge of Azure Services MSSQL/MySQL Python and PHP experience Experience working with cross-functional teams Speech to more »
redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers The ability to perform strong business case creation and discussions with key decision makers, define or review their operational more »
Ashton-under-lyne, Lancashire, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
of lean process improvement/relevant consulting practices; Bachelor’s Degree in Business Administration, Computer Science, Mathematics, Electronics, or a related field. Familiarity with Chatbots, Virtual Agents Self-learning capability. Our benefits: Health insurance; 25 days paid annual leave plus 5 extra days; Inclusive and collaborative work environment; Training activities more »
flows, External Services and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes more »
Sphere Digital Recruitment | Best Small Company 2022
ensuring the overall success of the company. Designing and building the Customer Services department Implementing the right tools to support the department Ticketing, AI chatbots, knowledge base for FAQs etc Establishing policies, procedures & processes Implementing industry standard KPIs of which to measure success Setting customer satisfaction targets and working with more »
Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and more »
individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. more »
Central London, London, United Kingdom Hybrid / WFH Options
Eutopia Solutions Limited
languages (such as Java, Python, JavaScript.....), AWS, Salesforce, CMS/Content Management Systems, Ecommerce, LMS/Learning Management Systems, Billing & Payment Services, Microsoft 365, Chatbots, AI Video Creation, Integration Services, IT/Network Infrastructure, Cybersecurity, Enterprise Architecture and/or Data Protection laws/regulations . It would be great … languages (such as Java, Python, JavaScript.....), AWS, Salesforce, CMS/Content Management Systems, Ecommerce, LMS/Learning Management Systems, Billing & Payment Services, Microsoft 365, Chatbots, AI Video Creation, Integration Services, IT/Network Infrastructure, Cybersecurity, Enterprise Architecture and/or Data Protection laws/regulations Results-driven mindset with a more »
Software Developer | £34,000 - £48,000 Basic + Bonus | Liverpool/Hybrid The Company Want to work with AI? Hiring for a Liverpool based MarTech SaaS company. Creating Technology for the automotive sector. With a new Greenfield AI project currently more »
Azure AI ChatBot Engineer We are looking for an Azure AI ChatBot Engineer to join a Multi-National IT Consultancy on a 3-month contract working with their insurance client based in London. This will require you to be onsite 5 days a week with rates between £350 - £450 Per … day Outside IR35. The ideal candidate will need to have experience in the following: ChatBot development skills using Azure AI Bot service Knowledge of Azure Services MSSQL/MySQL Python and PHP experience Experience working with cross-functional teams Speech to text & Text to speech skills Insurance/Banking industry more »
University College London Hospitals NHS Foundation Trust
team at University College London Hospitals NHS Foundation Trust (UCLH). You will be part of a groundbreaking initiative to develop an AI-enabled chatbot to improve patient communication. Working in collaboration with the North Central London Cancer Alliance (NCLCA), you'll help harness the potential of artificial intelligence and … clinical staff, NHS managers, researchers, and designers to create the proof of concept 'bot'. Conduct user research and evaluation to ensure the AI chatbot meets patient and stakeholder needs. Engage with key stakeholders in UCLH digital teams to define architectural requirements and ensure data governance and network security policies more »
Prompt Engineer AI | FinTech | Prompt Location: United Kingdom This dynamic FinTech are looking to add to their already strong engineer team. You will be joining a highly skilful, passionate, and well organised engineering team with experience a focus on AI more »
Winnersh, England, United Kingdom Hybrid / WFH Options
Sage
about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »
