is a hands-on position focused on supporting and maintaining network infrastructure and unifiedcommunications services across a large-scale organisation. What You'll Be Doing Configuring switches (Cisco …/Aruba) - including trunk/access interfaces, DHCP, OSPF, and TACACSInstalling and patching network cabinets, optimising and tidying setups Supporting VOIP systems - particularly CiscoUnifiedCommunicationsManager (CUCM) Managing Wi-Fi infrastructure - Cisco WLC, Aruba VC, and Airwave Troubleshooting LAN/WAN network issues Proactively monitoring services and supporting datacentre operations What We Are Looking … For Solid experience in ICT operations and unifiedcommunications Proven track record of supporting and maintaining business-critical systems Hands-on expertise with Cisco and Aruba technologies Understanding of information security and proactive service monitoring Experience working with suppliers, contracts, and procurement processes Relevant certifications such as CCNP/CCIE or Aruba equivalents are desirable If you are More ❯
is a hands-on position focused on supporting and maintaining network infrastructure and unifiedcommunications services across a large-scale organisation. What You'll Be Doing Configuring switches (Cisco …/Aruba) - including trunk/access interfaces, DHCP, OSPF, and TACACSInstalling and patching network cabinets, optimising and tidying setups Supporting VOIP systems - particularly CiscoUnifiedCommunicationsManager (CUCM) Managing Wi-Fi infrastructure - Cisco WLC, Aruba VC, and Airwave Troubleshooting LAN/WAN network issues Proactively monitoring services and supporting datacentre operations What We Are Looking … For Solid experience in ICT operations and unifiedcommunications Proven track record of supporting and maintaining business-critical systems Hands-on expertise with Cisco and Aruba technologies Understanding of information security and proactive service monitoring Experience working with suppliers, contracts, and procurement processes Relevant certifications such as CCNP/CCIE or Aruba equivalents are desirable If you are More ❯
Employment Type: Contract
Rate: £300 - £400/day Circa £350 per day Inside IR35
modernize how communication services are delivered across multiple operational locations. Key Responsibilities: Engineer and deploy VoIP, SIP, and cloud-based UC platforms, including CiscoUnifiedCommunicationsManager (CUCM). Lead and contribute to major technical refresh efforts and modernization initiatives. Collaborate across engineering, network, vendor, and security teams to ensure seamless UC integration. Perform troubleshooting, root cause … considered in lieu of a degree Required Qualifications: Active TS/SCI clearance with the ability to obtain a Polygraph. Proven experience in Cisco UC environments including CUCM administration and IOS upgrades. Strong understanding of network administration and UC integration. IAT Level II certification (e.g., Security+ CE). Solid troubleshooting skills, with ability to perform detailed root … cause analysis. Strong written communication and documentation skills.Preferred Qualifications: Cisco Certified Network Associate (CCNA) certification. ITIL v4 Foundations certification. Experience working in mission-driven environments with DoD or Intelligence Community stakeholders. Familiarity with encryption, NIST guidelines, STIGs, and DoD compliance requirements. Experience with UC monitoring tools and ticketing systems (e.g., ServiceNow). SCA/Union/Intern Rate More ❯
Must possess and maintain TS/SCI clearance. • This position is deemed a DoD IA Workforce, IAT Level II position and requires 8570/8140 compliance. • A valid Cisco CCNA certification • Must have comprehensive knowledge of the principles, methods, and techniques used in network analysis and design. • Must have comprehensive knowledge of Cisco routers, switches, patch … operating systems and applications. Preferred Qualifications: • CCNP Preferred • Juniper route/switch knowledge is preferred. • Knowledge and experience installing, configuring, and troubleshooting type-1 encryptors. • Knowledge and experience with CUCM and VOIP administration. REQUIREMENTS AND QUALIFICATIONS • Cisco Certified Network Associate (CCNA) • 5+ years of directly related experience in network engineering. • BA/BS in related field, additional … operating systems and applications. Preferred Qualifications: • CCNP Preferred • Juniper route/switch knowledge is preferred. • Knowledge and experience installing, configuring, and troubleshooting type-1 encryptors. • Knowledge and experience with CUCM and VOIP administration. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
+ Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of CiscoUnified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting … and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching … security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
+ Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of CiscoUnified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting … and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching … security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting More ❯
and deliver quality operations to consumers of Voice and Video Services To be successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a More ❯
warrington, cheshire, north west england, united kingdom
BNY
and deliver quality operations to consumers of Voice and Video Services To be successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a More ❯
bolton, greater manchester, north west england, united kingdom
BNY
and deliver quality operations to consumers of Voice and Video Services To be successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a More ❯
have active Top Secret clearance with SCI eligibility Must have DoD 8570 IAT Level II certification (Security+, CCNA Security, CySA+, GICSP, GSEC, CND or SSCP). Knowledge of Cisco networking, network routing protocols (i.e., Static routes, OSPF); GRE and IPSEC tunnels. Familiarization with CiscoUnifiedCommunicationsManager Express (VoIP); Risk Management Frame Work (RMF) standards. Knowledge More ❯
or equivalent combination of education and experience. Three (3) or more years of systems administration experience supporting Windows and Linux. Strong knowledge of Server Operating Systems. Knowledge of Cisco networking, network routing protocols (i.e., Static routes, OSPF); GRE and IPSEC tunnels. Familiarization with CiscoUnifiedCommunicationsManager Express (VoIP); Risk Management Frame Work (RMF) standards. Knowledge More ❯
least 5 employees of various labor categories and skills in a complex medium to large IT infrastructure program (preferably for the Department of Defense) Active Security+ CE and Cisco Certified Network Associate (CCNA) certifications. Active Top Secret/SCI clearance. Preferred Qualifications: Master's degree and 15+ years of prior relevant experience. Cisco Certified Network Practitioner … ITIL4 Foundations and higher Experience with the following technologies: Cisco Identity Services Engine, Cisco Layer 2 & 3 switches and routers, CiscoUnified Call Manager, Dell Versa, F5 Load Balancer, and General Dynamics Tactical Local Area Network Encryptors. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status More ❯
as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using CiscoUnifiedCommunicationsManager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage More ❯
as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using CiscoUnifiedCommunicationsManager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage More ❯
london (city of london), south east england, united kingdom
Larbey Evans
as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using CiscoUnifiedCommunicationsManager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage More ❯
STIGs to VMware, Linux, storage servers and other systems • Troubleshooting Storage Area Networks (SANs) and Network Attached storage (NFS, iSCSI) • Install, configure, and troubleshoot server hardware. Dell servers, Cisco UCS C-series servers, Cisco B-series blades using UCS manager and other hardware platforms. • Preparing system documentation • Automating processes with scripts • Assisting other teams with VM … troubleshooting and VMware Horizon workstation automated provisioning • Utilize monitoring tools including Dell Open Manage, Cisco Intersight, Zabbix, Solarwinds, and NetApp ACTIVIQ to maintain system performance and health Required Qualifications/Education and Experience: • Bachelor's degree with 7 years of related experience OR a Master's degree with a minimum of 5-year related server administration. Additional direct More ❯
UnifiedCommunications Assistant Salary: £34,000 - £41,000 Location: Central London (Office-based, 5 days a week) Working hours: shift pattern 35 hrs per week between 7am-7pm, mon-fri Are you passionate about tech, AV systems, and delivering exceptional More ❯
by Tier 1 technical support staff); Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks; Operate and maintain call manager (CiscoUnifiedCommunicationsManager); implement add, moves and changes; and manage DHCP reservations; Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance; Operate and maintain … Networks Monthly Status Report BASIC QUALIFICATIONS: Associates degree in Computer Science or Networking; or 2+ years Networking experience; AND DoDM 8140 IAT Level 2 (Security+) or higher; and Cisco Certified Network Associate (CCNA) or equivalent certification Active Secret Clearance required, Top Secret SCI Desired. More ❯