should include some of the following: Excellent working knowledge of legacy Desktop and Server OS pre-Server 2016/Windows 10. Good knowledge of Citrix environments and some experience working with Citrix. Good working knowledge of virtualised environments across multiple hypervisor technologies (VMware, Hyper-V, Xenhost etc). Sharepoint. more »
Storage Area Networks (SAN) and associated devices. Skills and Experience: Recognised ICT technical related qualification(s) in Windows 2016/2019 OS, vmWare/Citrix/SAN technologies/Backup systems. Has comprehensive understanding of storage systems and practices, particularly those in common use within the employing organisation, and more »
of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. 1st line support level understanding of Citrix Desktop Director as a way to provide capable remote support to customers. To create, maintain and publish relevant support documentation in order to assist more »
