Network & Systems Administrator
- Hiring Organisation
- IDEMIA Public Security
- Location
- Wokingham, England, United Kingdom
external partners. Responsabilities: Provide Level 1 and Level 2 IT support to end users at the Winnersh site, including incident resolution and request management Log, categorise, prioritise, and resolve incidents and service requests using the approved ITSM tool, ensuring SLA adherence. Deliver day-to-day on-site IT support … Document procedures, provide user guidance, and support knowledge transfer Contribute to IT improvement initiatives and local/global IT projects Maintain accurate asset and configuration records in line with Service Asset and Configuration Management. Coordination/Supplier Management. Act as the local IT and infrastructure point of contact ...