Team Lead Customer Success (all genders)
- Location
- Greater London, England, United Kingdom
interactions, not just direct feature requests. Help define and improve the tools, processes, and reporting used by Customer Success, including systems such as Dynamics, Confluence, and Jira. Contribute to a clear, shared view of client health, including key users, setup, risks, and commercial opportunities, working closely with Sales. Speak directly … environments and technical operations — infrastructure, connectivity, system monitoring — even though this role does not own technical operations. CRM or ticketing systems such as Dynamics, Confluence, Jira, or Teams. What we offer as an employer Join an Innovative Leader: Be part of a pioneering SaaS tech company recognised as the global ...