1 to 25 of 1,885 Permanent Customer Service Jobs in the UK

As Customer Service Quality Assurance Manager, you will take on a pivotal role in ensuring the Companys commitment to exceptional customer service across our global contact centre operations. We are seeking a dynamic and experienced Customer Service Quality Assurance Manager to establish and lead … a customer service quality assurance team. You will be responsible for developing and implementing quality assurance best practices to ensure consistent and exceptional customer service across five locations, 1000+ employees, and 22 languages. Your expertise will help define comprehensive quality metrics aligned with business goals, create … issues to identify and implement remedial and preventative measures. Working closely with key operational stakeholders, you will act as an SME for all things customer service, with key input in objectives and actions to drive the continuous improvement of service delivery. This is an exciting role to more »

Customer Support/Customer Service Administrator withgood administrative, communication, data entry and time-management skills, is required for a well-established Company based in Allscott, Telford, West Midlands. SALARY: Competitive + Excellent Benefits (see below) LOCATION: Allscott, Telford, Shropshire, West Midlands (TF6) 100% Office Based JOB TYPE … your hours will be essential to meet the seasonality needs of the business JOB OVERVIEW We have a fantastic new job opportunity for a Customer Support/Customer Service Administrator with good administrative, communication, data entry and time-management skills. Working as the Customer Support/… Customer Service Administrator you will be required to deliver a highly professional Amenity Customer Support service with outstanding levels of customer service throughout sales administration, order processing and aftersales service support. As the Customer Support/Customer Service Administrator you more »

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales/customer service - Based in the centre of London our clients well established … their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an … enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What they offer; Access to coaching in Customer Service/Sales/Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer more »

Customer Success Manager Fire Detection & Security Systems Job Title: Customer Success Manager Fire Detection & Security Systems Industry Sector: Customer Service, Customer Service Manager, Office Manager, Customer Service Executive, Sales Office Manager, Fire Detection, Security Systems, Fire Protection, Passive Fire, Building Management Systems … Systems, CCTV, Telecoms, Intruder Alarms, Door Access, M&E Contractors, Electrical Contractors Location: St Albans Remuneration: £35,000 - £40,000 Benefits: Pension, death in service, 25 days annual leave The role of the Customer Success Manager Fire Detection & Security Systems will involve: Customer Success Manager position dealing … with the design, supply & installation services of fire & security systems Leading the customer success team, supporting with the day to day activities, assisting with general administrative duties and ensure departmental KPIs are met Ensure the delivery of exceptional customer service from across the department Review current processes more »

Customer Service Representative Join our dynamic team and be part of a leading company in the musical instruments & equipment industry as Customer Service Representative Must have fluency in one of the following languages: Norwegian, Danish, Swedish, or Dutch Strong problem-solving abilities and a customer … Doyle via/07736 920 086 Who We Are: Join a prominent online retailer specialising in musical instruments and equipment, known for its exceptional customer service and diverse product offerings. With a commitment to quality and innovation, we provide musicians globally with top-notch instruments and accessories at … fosters a dynamic and supportive work environment, encouraging growth and creativity among our employees. Be a part of a team that values expertise and customer satisfaction. Customer Service Representative Benefits : Competitive salary and benefits package Comprehensive training and ongoing support A collaborative, open and friendly work environment more »

Job Title: Service Coordinator Location: Scarborough Salary: Competitive. Job type: Full Time - Permanent. We want all our colleagues to grow and build careers with Dale. We invest in our people for the future. Many of our team members have been with us for over 30 years and some of … materials to the site following customers access requirements. Control invoicing, forecasts and work closely with the contract manager to deliver contractual requirements and any customer escalations. Provide primary point of contact to customers. Forecasting and contract scheduling of all planned and reactive service-related issues. Control of documentation … to support the delivery of the contract visits such as Engineer permits, authorisations, inductions and RAMS etc. Review and closure of all customer queries, including billing and Purchase Order amendments or up lifts Ensure that key personnel are kept informed of customer requirements and any significant issues. Raise more »

A driven Customer Service Representative is needed to join our team at Telet, a leading UK Mobile Network Operator based in Bath, on a full-time basis. This is an entry-level position. We are a full mobile operator member of the GSMA, focusing on improving mobile coverage … technologies that we find exciting and bring new value to connected places and communities. This role is for an entry-level position on their service desk, reporting to their Service Delivery Manager. You will be responsible for taking customer service calls and working with other members … of the Telet team to resolve customer issues in a timely and efficient manner, ensuring customers feel valued and satisfied with the service delivered. This is an excellent opportunity to progress your career with a rapidly growing company! About Us Telet is transitioning from a research and development more »

Are you passionate about providing outstanding customer experiences? Do you thrive in a fast-paced environment? We're on the hunt for an Inbound Customer Service Representative to join our bustling Runcorn office. If you're someone who's dedicated to delivering exceptional customer service and enjoys tackling challenges head-on, we want to hear from you! As a Customer Service Representative, you'll be responsible for a variety of essential tasks in our contact centre. You'll handle the administration of existing accounts, including tasks like adding vehicles and updating addresses. … providing valuable assistance to customers who have questions related to penalty charge notices. With your expertise, you'll contribute to our commitment to exceptional customer service and support. Hours of Work: 8 hours per day, 5 days per week, Operational hours between 08:00am and 20:00pm Variable more »

Key Account Specialist Fire Detection & Security Systems Job Title: Key Account Specialist Fire Detection & Security Systems Industry Sector: Customer Service, Customer Service Manager, Office Manager, Customer Service Executive, Sales Office Manager, Fire Detection, Security Systems, Fire Protection, Passive Fire, Building Management Systems, Building Energy … Intruder Alarms, Door Access, M&E Consultants, M&E Contractors, Electrical Contractors Location: St Albans Remuneration: £25,000 - £30,000 Benefits: Pension, death in service, 25 days annual leave The role of the Key Account Specialist Fire Detection & Security Systems will involve: Key Account Specialist position dealing with the … the engineering team Maintain accurate information and records in the CRM system, Simpro Utilise external third part compliance systems such as: Fixflow, Dwellant, Pronett & Service Channel This includes reviewing daily to see new jobs raised, updating schedules, responding to messages, uploading jobs sheets. The ideal applicant will be a more »

goals, but also that I can give them a place where they can achieve theirs.” - MICHAEL KORS - We have an exciting opportunity for a Customer Service Manager (mat cover 12 months) Department overview: Digital commerce is critical to the future success of Michael Kors. The brand is committed … to delivering a best in class Customer Experience that underpins global revenues of €0.5bn from digital channels over the next few years. Central to that growth is the Digital & Consumer Operation team located in London (UK). Established in 2016 the department has undergone rapid expansion as it strives … to drive a programme of Customer Experience improvements and Digital Communication enhancements alongside aggressive revenue aspirations. What You’ll Do: As a manager within the Digital & Consumer department, you will use your proven experience to lead and motivate customer obsessed teams within both our internal EMEA organization and more »

Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can … of the countrys top sales and marketing companies with associated sales companies both nationally and internationally. Due to a huge growth in client demand customer service roles have become immediately available in their busy sales and marketing company. Our client truly believes that people are the key to … their success , therefore they seek individuals who are passionate about learning the sales advisor and customer service role and thrive in a team environment. What`s on offer within this company? - Opportunities for career progression within a sales advisor opportunity - Recognition for hard work - Travel opportunities - Friendly and more »

Temporary Customer Service Advisor Sheffield £23,000 4 Months+ Elevation Recruitment Group is excited to partner with a renowned Sheffield-based software company to recruit a Temporary Customer Service Advisor. This role offers a fantastic opportunity for a dedicated individual to become part of a vibrant … and forward-thinking team on a 4 month contract. As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support. This role requires strong communication skills, a customer-focused attitude, and the ability to handle enquiries efficiently … and professionally. Customer Service Advisor Key Responsibilities: Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses Provide product information and support to customers Resolve customer issues and complaints in a professional manner Maintain up-to-date knowledge of company products and services more »

Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000 Benefits: Comprehensive Benefits Package The … range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers Youll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure … an exceptional standard of customer service at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customer service/aftersales more »

We here at Siamo Recruitment are working with a leading software firm, a specialist in their market, looking for an ambitious and driven Customer Service Specialist to join their growing team. Due to their professional development programs and passionate nature, our client has an award winning customer service department, flourishing and looking for their next team player. As the Customer Service Specialist, you will be supporting clients through their journey and assisting them with queries and updates on their accounts. Along with an exceptionable benefits package our client offers an opportunity to develop … and grow your career, forever expanding due to continuing success, and they want a confident communicator with a passion for Customer Service to join them on their journey. Our client looks for enthusiasm, honesty, and openness. If these values appeal to you then our client is the perfect more »

everything to us, and this one is particularly special. Youll have an important part to play providing effective and accurate administrative support to the Customer Service Team. Here at Unipart we dont just have a way of working, we have The Unipart Way. It allows everyone in our … pursue their own personal and professional goals to a world class level, through Unipart's From Gate to Great training and development program. As Customer Services Administration Support you will ensure a high-quality service is always a key focus, utilising a combination of communication, administration and customer service skills. As part of your key responsibilities youll: Administer internal/external enquiries and data accurately, utilising business applications Ensure all assigned tasks are actioned promptly and resolved accurately in accordance with business agreed SOPs Liaise with Customer Service colleagues, providing support as required in more »

Romanian Speaking Customer Service Advisor (Must be able to speak Romanian) Location -Newark Hybrid or Remote or Onsite (depending on expereince) working across 5 out of 6 days a week with some weekends involved (Typically a Saturday, once every 3 weeks) C£24,800-£25,800 This is … a fantastic opportunity for a fluent Romanian Customer Service Agent to join a leading employer in the Newark area The Role of Romanian Speaking Customer Service Advisor involves: Answering and responding to incoming telephone calls and emails from both Romanian and English business customers Providing 1st … line technical support and excellent levels of customer service Diagnosing technical faults and providing over the phone solutions Investigating customer queries and liaising with internal departments to resolve Escalating technical queries to 2nd line support Additional information/company benefits: Salary increase with additional supported languages (Spanish more »

Rydon's dynamic, supportive, fun and vibrant inbound Contact Centre is packed full of outgoing and friendly people. We're currently looking for a Customer Service Advisor to join our team. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services … deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Customer Service Advisor you'll be taking inbound calls from our customers reporting repairs and providing an excellent customer experience on every call. … What training and career progression is on offer? For your first three months the role will focus on training and developing your skills in customer service, and in developing a basic technical knowledge to help you begin to diagnose repair needs. We offer a competitive starting salary, along more »

growing, market leading, UK manufacturer, operating across the globe including France, Sweden, the Netherlands and many more. Our highly motivated, independent Franchisees provide exceptional customer service by taking Autosmart s first-class vehicle cleaning products to a diverse range of trade customers. Our success lies in the commitment … of our skilled Customer Service Advisors, known for building longstanding customer relationships. We are now looking for an experienced and highly motivated, customer service focused individual to join our team, in a dynamic role, where you will utilise your fluent French speaking and excellent communication … where your French work will include supporting our French marketing programme , so join us and make a difference from day one. Our French Speaking Customer Service Advisor will: Utilise your exceptional French language skills to create an impeccable end to end customer experience Be the first point more »

We have partnered with a fantastic company, who are well established in their field, seeking a Customer Service Representative to join their office based in Uxbridge. Ideally a candidate with more technical customer service background, but not essential. You will support customers at the first point … for the customer. Details 25 days holiday plus bank holidays Bonus: 3% of annual salary Fully office based role (mon-Fri) 40 hour week. Customer Service Representative job: Receive inbound calls from customers and make out bound calls Add clear notes on calls which are progressed for attendance … Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment to resolve issues Work closely with the Scheduling Team more »

need to recruit an experienced Technical Support Consultant to join our dedicated Support team. The core purpose will be to facilitate the resolution of customer issues by providing assistance, advice and solutions for our Sage X3 ERP software and Mysoft propriety plug-ins. The Support Consultant will own the … full incident lifecycle, proactively managing customer incidents to bring resolution within expectations and SLAs and maintain strong customer relationships. Key Responsibilities: Understand the customer issue and the business impact, ensuring the call is given the correct priority. Effective call list management; keeping on top of calls, clearing … new issues arise. Record accurate, detailed information and track support calls and queries from creation to completion. Achieve the quickest possible resolution for all customer issues, keeping the customer updated and assured with call progress. Effectively own calls from the time logged, taking responsibility for liaison with colleagues more »

Customer Service Specialist Salary: £33,000 + £5,940 in Bonus Location: Milton Keynes (Hybrid working after 3 months) 18-Month Fixed-Term Contract An exciting opportunity has arisen for a Customer Service Specialist to join an award winning scientific organisation. To apply for this position … you must possess comprehensive skills in MS Dynamics CRM and a minimum of 2 years of customer service experience. The Customer Service Specialist will provide support to Managed Serviced Contract (MSP) customers in delivering a seamless consolidated service for their technical and product enquiries. You … equipment Collate data and update cases within Ms Dynamics CRM Manage partner supplier equipment maintenance and liaise with customers to organise these Escalation of customer issues Inventory management Create reports for Account managers Update MS dynamics CRM for newly installed partner supplier equipment Continuously strengthen and develop with business more »

Customer Care Administrator Fluent German Home based/Hybrid (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German speaking Customer Care Administrator who enjoy Customer Service and Teamwork. It is … a busy environment working with other Customer Care Administrators who speak a variety of European languages. The Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring that a satisfactory conclusion … is reached. The successful Customer Care Administrator will need to have a passion for excellent Customer Service and show that they have the following skills: * Passionate about delivering excellent customer service * Must be fluent in both oral and written German and English * Excellent communication skills more »

Job Title: Fluent Spanish Speaking Customer Service Administrators Remote: The role will be remote based with 1 day per month in the office for training This leading international company are looking for Spanish or French fluent speaking Customer Service Administrators to be based at their head … office in St Neots Cambridge England. Fluent Spanish and Fluent French speakers are required to deliver excellent Customer Service and contribute to achieving the highest quality customer care. Serving the Spanish and/or market the Spanish/French speaking Customer Service Administrators will provide … expert customer support by building and development customer relationships with internal Spanish customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests. Successful Spanish and French speaking Customer Service Administrators will need to be able to demonstrate more »

help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »