1 to 25 of 145 Apprenticeship Customer Service Jobs in the UK

You will undertake a variety of tasks, handling various correspondence, and maintaining accurate records. Role We are an independent company dedicated to providing excellent customer service and technical support for the design, supply and installation of Natural Ventilation and Smoke Ventilation. As an independent company we strongly believe … and the successful candidate get the opportunity to take on more responsibilities as they progress. The duties are varied and detailed below: Administration and Customer Service Handle correspondence, including emails, letters, and memos, ensuring timely and accurate responses. Maintain electronic and physical filing systems, ensuring that all documents … tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Training Overview of Customer Service Level 2 Apprenticeship Standard The link below is the Assessment Plan for this course – from page 9 this gives a full breakdown more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

a level 3 qualification (A-level equivalent). The staff member will collaborate with experienced colleagues to gain in-depth understanding and experience of customer support within an academic library. Role Main Duties and Responsibilities: • This role is 27 hours per week, including one dedicated study day of … hours. Actual working days/times to be agreed as per the needs of the service. Customer Service: • Work effectively with other Library teams to ensure the highest standards of customer service for students, staff and visitors. • Take ownership of supporting students on a particular floor … with locating library resources, study rooms and sources of help. • Provide guidance and explanation to students/visitors in the use of library self-service equipment. IT/Printing: • Help students use university websites, MS Office and other standard IT applications. • Assist students in using the full range of more »

We are recruiting Customer Service apprentices to work within our Force Contact Centre and would like to attract a wide range of people from our diverse communities across Greater Manchester. Apprentices perform a vital role, providing excellent customer service and administrative support to members of the … public, colleagues and partners. Role As a Customer Service apprentice, you will be taking telephone calls from both internal and external customers, dealing with enquiries and recording information. This apprenticeship will involve significant use of IT and excellent communication skills - face-to-face, telephone and in writing. You … will need to be able to work to high standards, under pressure, whilst treating people with respect and compassion. Training Level 2 Customer Service Practitioner Apprenticeship Standard Functional Skills (if required) You will be working from day one but will also be receiving training in the workplace In more »

Working as part of the Customer Service department of our Number Plates Division, providing technical support for the full range of printing systems and software. Role Communicate regularly and proactively with customers to keep them aware of progress on orders and to deal with any queries Take and … email taking a ‘right first time’ approach to the information that is provided and processed Liaise with logistics providers and internal departments to ensure customer deadlines are met Take orders via phone or email and process accurately on Sage Consistently observe Sage and CRM processes to maintain customer and service information Work effectively with other departments – accounts, production and despatch Managing customer calls, emails and queries, from the first point of contact to the resolution Creating, sending and following up on quotes for customers. Ensuring all data is uploaded accurately onto the online system Working more »

As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »

A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

Join our customer service apprenticeship at Croft, a leading managed service provider for IT, UCC, and Mobile. You'll work with a dynamic team, ensuring a seamless and uncomplicated experience for our customers. Gain hands-on experience and wow our clients every day. Start your career in … tech support today! Role Answer customer queries via phone & email Log interaction with our customers onto our CRM system Ensure customer account information and data is kept up to date across all platforms Training Level 2 Customer Service Practitioner apprenticeship programme The apprenticeship training will be … Training and development will take place in the workplace Functional skills in maths and English (if required) Potential for a permanent position. Apprenticeship Standard Customer service practitioner (level 2) Training Provider STRAIGHT A TRAINING LIMITED Working Week Monday to Friday 9am to 5pm. Expected Duration 1 Year more »

a level 3 qualification (A-level equivalent). The staff member will collaborate with experienced colleagues to gain in-depth understanding and experience of customer support within an academic library. Role The apprentice will be working primarily on the library floor, this campus-based post acts as a first … to the building, its environmental controls and equipment on all floors. You will contribute towards staffing the library Help Desk and Reception desk, other service points and front-line duties as required. As part of the library team, you will assist in the delivery of a high quality, customer … dedicated study day of 7 hours. Actual working days/times to be agreed as per the needs of the service. • Deliver an excellent customer experience including assisting users on how to use library resources and equipment. • Participate in roaming support to help our users become confident and independent more »

You will undertake a variety of tasks, handling various correspondence, and maintaining accurate records. Role We are an independent company dedicated to providing excellent customer service and technical support for the design, supply and installation of Natural Ventilation and Smoke Ventilation. As an independent company we strongly believe … and the successful candidate get the opportunity to take on more responsibilities as they progress. The duties are varied and detailed below: Administration and Customer Service Handle correspondence, including emails, letters, and memos, ensuring timely and accurate responses. Maintain electronic and physical filing systems, ensuring that all documents … Closing Date Sunday, 28th July 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Excellent attendance Excellent timekeeping Microsoft Word and & Excel Qualifications Maths and more »

A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customer service and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 Customer Service Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customer service and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 Customer Service Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

Secom PLC in Leeds are recruiting for an Apprentice Client Relation Advisor, the successful candidate will work towards a Level 2 qualification in Customer Service. Role As a Customer service Apprentice/Client relations advisor Apprentice your training will include: • Answering incoming customer calls promptly and … efficiently • Responding to and taking necessary actions on customer emails ensuring timely and effective communication. • Updating the SECOM operating system with accurate and comprehensive information, logging all customer requests and incidents. • Conducting cross-referencing and verification of information using the SECOM operating platform to ensure data accuracy and … company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of SECOM's operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve reactive more »

that focuses on education in electrification. Apprentices can obtain the knowledge, skills and behaviours needed to not only become an expert Kia Parts/Service Advisor but also ensure they have a successful career with Kia whilst maximising personal growth. Role An exciting opportunity that offers a varied workload. … a number of areas, including: Safe storage of parts Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the … face, using computerised stock management systems and parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service Training Level 3 Customer Service Specialist qualification Apprentices will be working and will be trained within the dealership and a more »

an exciting opportunity to join a friendly team who supply automotive refinishing & paint products as an E-Commerce assistant, supporting with all aspects of customer service. Role Your main dutites will include: Proving customer service and support via emails and phone calls. Printing and processing daily orders. … Customer returns and refunds. Courier communications. Administrative tasks Listing and maintenance of products on ecommerce platforms Training In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an …/7 You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours Permanent position Apprenticeship Standard Customer service practitioner (level 2) Training Provider DERBY BUSINESS COLLEGE LIMITED Working Week Monday - Friday, flexible hours between 8am - 4.30pm Expected Duration 12 Months more »

apprenticeship role targeting midlevel and corporate markets You will be expected to self-generate leads, qualify all potential opportunities, manage and develop a growing customer base Achieve and deliver on all set targets and kpis Deliver high levels of customer service and professionalism at all times Consultative … IT Technical Salesperson Apprenticeship qualification (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough Business administrator, Level 3 (A level) understanding of existing and emerging technologies Firebrands course is delivered either … world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective more »

identifying, sourcing and ordering parts. Role Safe storage of parts Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the … face, using computerised stock management systems and parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service Training Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks … training includes: Visiting the HFA academy VRQ in the parts industry Visited in House once every 28 days by the skills coach Level 2 Customer Service Practitioner standard qualification A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »

We have 7 UK employers and 36 across India. We serve all customer logistics requirements, Air and Sea Freight from across the world. The apprentice will be supporting shipping departments with all tasks and train in freight forwarding. Role Support shipping departments with all tasks and train in freight … forwarding Invoicing customers Speaking to shipping agencies Speaking to customers for shipping, updates via telephone and email Custom clearance shipments Filing Training on customer quotations Sales/meeting,calling and emailing new customers to help grow the business Training Customer Service Practitioner Level 2 Apprenticeship Standard: This … shadowing and any other opportunities to develop your skills and knowledge Progression to level 3 and role at the end if possible Apprenticeship Standard Customer service practitioner (level 2) Training Provider RUNSHAW COLLEGE Working Week Monday - Friday, 9.00am - 5.30pm. Expected Duration 16 Months Positions Available 1 Closing Date more »

Start your Business Administration apprenticeship with Homesupply Retail! Join our IT/Customer Service team and gain hands-on experience in a dynamic, supportive office environment. You'll play a key role in our team while receiving valuable training and mentorship. Role Collect and upload data using Excel … Data Management: Collect and upload data using Excel Graphic Design: Assist with design tasks using Photoshop Website Management: Maintain and update our company website Customer Support: Answer calls/emails professionally and efficiently General Office Assistance: Support daily office tasks What's in it for you? Hands-On Experience … Practical IT and customer service experience Training and Mentorship: Guidance from experienced professionals Skill Development: Improve communication, organisation, and problem-solving skills Friendly Environment: Work within a supportive and collaborative team Practical IT and customer service experience Improve communication, organisation, and problem-solving skills Experience working more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on-board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

Valves Instruments Plus Ltd (VIP) in Astley are recruiting for a Sales Admin Apprentice. The successful candidate will work towards completing a Level 2 Customer Service Apprenticeship over the duration of 17 months. The successful candidate will also be speaking with customers regards outstanding quotations, prospects about working … numbers, details of calls, jobs roles, etc. Sending introductory emails to customers Training Level 1 & 2 Functional Skills in maths and English Level 2 Customer Service Practitioner Apprenticeship Standard Progress onto full-time employment Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »

You will be an integral part of our customer service and support team, working alongside other apprentices with learning difficulties. You will have additional support. Your role will involve direct interaction with customers, both in person, over the phone, and via our ticketing system, ensuring their needs are … met professionally and efficiently. Role Key Responsibilities: Answering customer phone calls with a polite and professional demeanor Raising support tickets and accurately assigning them to the appropriate tier for resolution After a few months (or working towards), manage your own tickets and resolve customer problems or requests (Tier … Serving customers in our shop, which includes: Understanding customer inquiries and providing accurate answers Recommending the right products based on customer needs Processing customer transactions efficiently Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been more »