26 to 34 of 34 Customer Analyst Jobs

Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing … assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve … team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

Are you ready to take Customer Value Management to the next level? We're building a new team to drive Customer Value Management (CVM) across our European retail markets, and we're looking for a Senior Business Analyst to join us. In this role, you'll be the bridge between strategy and action. Working closely with our … regional teams, you'll use data and insights to extend our customer-centric mindset, shape our performance tracking, and steer commercial decisions. Your in-depth understanding of business processes will ensure our CVM initiatives are successful on the ground. What you'll be doing Strategic partner to regional markets: Act as a trusted advisor to local leadership, aligning on … strategic priorities, interpreting market dynamics, and steering initiatives with measurable commercial and customer impact. Shape CVM evolution: Define and advance the vision for Customer Value Management by driving a holistic customer perspective and enabling market-wide personalization strategies. Embed a value-driven mindset : Collaborate with teams across markets to make business decisions based on customer value. More ❯

SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition systems operational environment for an Intelligence Community customer. This opportunity is ideal for budget analysts and program analysts with federal acquisition program experience. The Customer Relationship Manager (CRM) will provide support … into exceptionally complex problems and processes relating to financial and acquisition systems. This position works in a cross-functional team environment with government and contractor personnel. Timely on-site customer relations for users Ability to understand customer needs, identify problems and provide constructive acquisition resolutions. Excellent speaking, listening, and writing skills to interact well with customer. Prompt responses … to customer queries and the timely implementation of financial solutions and issue resolution End user support and interface management for financial systems Support for successful transaction processing Query development and troubleshooting Knowledge of Federal acquisition processes Ability to create and facilitate training modules related to the Financial Accounting System, Defense Travel System (DTS), and/or Government Purchasing Card More ❯

Senior Customer Analysts Northampton/hybrid (2 days in the office) Negotiable An opportunity to drive customer strategy in a growing analytics team. What you’ll be doing. Understand customer behaviour, product, and financial performance to help maximise product performance, support product plans and drive key strategic initiatives Contribute to the design, test and build of complex … information across multiple decision engines to identify causal links between customer behaviour and business opportunities and performance Demonstrate an innovative approach to data-based problem solving, and have input into the development of a strategy that supports business strategy Collaborate in initiatives to support the accuracy, availability, granularity, and coverage of data, and those that implement new data management … and manipulation tools. Communicate the findings of analysis in meetings with senior stakeholders and in visually compelling reports or presentations. Develop the targeting approach to accurately identify and understand customer needs by designing tests, delivery campaigns and reviewing performance to ensure campaigns are executed effectively Share complex ideas, issues, and recommendations to gain agreement from different levels and backgrounds More ❯

Lead Data Analysts – Product & Customer Strategy London/hybrid (2 days in the office) Negotiable An opportunity to drive product and customer strategy in a growing analytics team. What you’ll be doing. Understand customer behaviour, product, and financial performance to help maximise product performance, support product plans and drive key strategic initiatives Contribute to the design … test and build of complex information across multiple decision engines to identify causal links between customer behaviour and business opportunities and performance Demonstrate an innovative approach to data-based problem solving, and have input into the development of a strategy that supports business strategy Collaborate in initiatives to support the accuracy, availability, granularity, and coverage of data, and those … and manipulation tools. Communicate the findings of analysis in meetings with senior stakeholders and in visually compelling reports or presentations. Develop the targeting approach to accurately identify and understand customer needs by designing tests, delivery campaigns and reviewing performance to ensure campaigns are executed effectively Share complex ideas, issues, and recommendations to gain agreement from different levels and backgrounds More ❯

Implementation partner : TCS Location: Minneapolis, MN (Day One Onsite) Job Description/Skills: Business Analyst with Order & Customer Data Management o Strong knowledge and hands on experience in Order Management & Customer Data Management. o Document business needs and features. o Document As-Is and To-Be business processes. o Facilitate User Story grooming sessions and create user More ❯