Customer Engagement Jobs in England

1 to 25 of 234 Customer Engagement Jobs in England

Business Development Representative

Central London, London, United Kingdom
Hybrid / WFH Options
Redz Global Consultancy
an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customised and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. About The Role Identify and add qualified prospects to the sales … outreach, networking events and client visits Develop and maintain client relationships Develop and maintain strategic partnerships to grow the business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales … SaaS is required. Familiarity with Asana is beneficial. Proficiency in English is necessary, and knowledge of German is advantageous. The candidate should possess strong customer engagement and presentation skills, capable of building trust and credibility. Exceptional written and verbal communication skills are essential, along with a positive attitude more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Account Manager Customer & Sales Management

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Viking
future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »
Employment Type: Permanent, Work From Home
Posted:

CRM Lead

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Homebase Ltd
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Graduate Consultant

High Wycombe, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Crayon Limited
The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customer engagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »
Employment Type: Graduate, Work From Home
Posted:

Multi-Channel Marketing Apprenticeship

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
you a dynamic go-getter with a passion for marketing? Do you dream of diving into the world of digital advertising, content creation, and customer engagement? Look no further we're on the hunt for a driven Multi-Channel Marketing Apprentice to kick-start their dream career! The … headfirst into the exciting world of marketing. You'll work closely with their seasoned marketing team to develop and execute innovative strategies that drive engagement, boost brand awareness, and ultimately increase sales. In this role, youll work towards your Multi Channel Marketing Level 3 apprenticeship, delivered by our expert … for online marketing initiatives, including Facebook and email campaigns. Designing leaflets for offline marketing efforts, ensuring a cohesive brand message. Providing timely responses to customer queries through their app and social platforms. Conducting campaign analysis to glean insights and support future marketing endeavors. Assisting in planning and executing promotional more »
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

Technical Experience Specialist

Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
The Recruitment Co
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Asset Maintenance Field Service Engineer

Barnstaple, Devon, South West, United Kingdom
Briggs Equipment Ltd
Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »
Employment Type: Permanent
Salary: £35,000
Posted:

Head of Customer Experience (CX) with UX Responsibilities

London Area, United Kingdom
Hybrid / WFH Options
Caspian One
Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Type of role: Permanent Location: London - Hybrid Salary: up to £200k total comp Position Summary Reporting to the Chief Product Officer, the Head of CX is a senior role tasked with leading the company's customer … user experience design process (UX). The ideal candidate will be a strategic thinker with extensive experience in SaaS, web UI technologies, and direct customer engagement throughout the product design lifecycle. Experience in the financial sector and familiarity with Product Led Growth (PLG) strategies will be highly valued. … Key Responsibilities Develop and execute a comprehensive CX strategy that includes significant UX design responsibilities, ensuring a seamless, engaging user interface and overall customer journey. Drive customer engagement at every level, actively involving customers in the design process from prototyping through delivery and post-go-live (GA more »
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Dynamics 365 CRM Developer

Nottingham, England, United Kingdom
Hybrid / WFH Options
Pearson Carter
Web, Mobile and Software Development Recruitment with specialist roles across the globe - www.pearsoncarter.com Keywords: Microsoft Dynamics CRM, Dynamics CRM, CRM, D365, Dynamics 365, Microsoft, Customer, Sales, Engagement, Marketing, Customer Engagement, Microsoft Dynamics 365, Microsoft Dynamics 365 CE, Microsoft Dynamics 365 Customer Engagement Power Apps more »
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IT Project Manager

Feltham, England, United Kingdom
DataX Connect
am currently recruiting for a Project Manager to work with a Global Data Centre operator to be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … on time and within budget, with low risk and no surprises. with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards. … forecasts, resource planning, RAID logs and reporting, strategy planning for future projects. for customer engagement and satisfaction. Role & Responsibilities for the efficient management of projects undertaken by the DCMS team and customer engagement and satisfaction. timely and thorough proposals, ensuring all required technical input has been more »
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Portfolio Director Oracle E-Business Suite for Aspire Managed Services

Newcastle upon Tyne, England, United Kingdom
Hybrid / WFH Options
Version 1
to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »
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Customer Data Scientist - 12 month FTC

London Area, United Kingdom
Hybrid / WFH Options
Datatech Analytics
Customer Data Scientist - London Office/Hybrid working 2 days PW in office - 12 Month FTC - Salary negotiable dep on experience Up to £60,000 - J12775 Please note all applicants require full and indefinite right to work in the UK as this client is unable to provide sponsorship To … work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making and investing in our … data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer more »
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Enterprise Account Manager - New Business

Staines-Upon-Thames, England, United Kingdom
IFS
selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »
Posted:

Data Scientist - Luxury Retail

London Area, United Kingdom
Hybrid / WFH Options
Freshminds
A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »
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Technical Operations Manager

Hertford, England, United Kingdom
Hybrid / WFH Options
Music Concierge
Music changes how people think, lifts their mood and influences their behaviour. We sculpt soundscapes to create unique atmospheres, reinforce brand values and enhance customer experiences. We are a growing team (60+ people), with offices in London, Dubai, Cape Town, Hong Kong, Shanghai, Singapore & Bangkok. www.musicconcierge.co.uk Kaleidovision uses music … digital video and interactive screens to capture customer engagement in retail and leisure spaces. Clients include high street retailers, leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agencies spans other creative and technical disciplines, with a particular focus … on wellness. www.fitboxvirtual.com www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media players at customer locations, connected by a large-scale media distribution network. Sophisticated multi-layer content management systems control the playout of music tracks, video content, interactive applications or more »
Posted:

Pre-sales Technical Engineer

London Area, United Kingdom
Rahvolt New Energy
support, we want to hear from you. Your Mission: As a Pre-Sales Technical Engineer, you will play a pivotal role in shaping our customer's energy future. Your primary responsibilities will include: • Customer Engagement: Act as a technical ambassador, providing expert guidance on our cutting-edge … complex technical information into digestible solutions. • Technical Acumen: Own the pre-sales process, from understanding end-user needs to delivering comprehensive technical support, ensuring customer satisfaction at every turn. • Training and Development: Empower our sales force, customers, and partners with the knowledge they need to excel through tailored technical … plus. 2. In-depth knowledge of the operational principles and technical specifications of residential and commercial energy storage systems, with the ability to align customer needs with our product offerings. 3. Articulate communicator with a flair for writing, capable of producing a variety of documents. A keen observer with more »
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Project Manager

London, England, United Kingdom
Hybrid / WFH Options
AB Recruitment Solutions Limited
benefits package and car allowance £545 per month Role Purpose Taking a job from point of sale right through to completion. To include: Direct customer engagement documentation (Order acknowledgement, reports, Test Certification etc..) All aspects of project related Health and Safety including specification of Risk Assessments, Method Statements … and onsite factory acceptance testing (FAT) Arranging installation of equipment using our subcontractor/partner networks. Organising the Commissioning of new products Organising the Customer product training Provide O&M manuals at the end of the job Feedback information to our service dept. to enable future product support Supply … on project jobs for calibration and in a good working order. Communicate efficiently with other departments including international factories within the company to resolve customer issues (Sales, Service) Deliver projects on time and within budget. Provide a high level of customer service and satisfaction. The ideal candidate will more »
Posted:

Project Engineer

England, United Kingdom
Hybrid / WFH Options
Clear Engineering Recruitment
steps in their career and grow within an ever-expanding company. About the role: Managing UPS projects to meet client deadlines and expectation Direct customer engagement, including the organisation of Customer Product Training Arranging product installation for clients Allocating technical expertise to projects Organising and attending factory more »
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Head of Portfolio

England, United Kingdom
Hybrid / WFH Options
Entain
judicious selection of frameworks. Sound familiarity with Agile Methodologies, a suite of adaptable and collaborative approaches to project management and software development emphasizing flexibility, customer engagement, and iterative advancement. Seasoned in Continuous Improvement practices, adept at systematically identifying, analyzing, and implementing incremental enhancements and optimizations in processes, practices … principles, with the ability to effectively apply organizational policies and procedures to manage and regulate organizational processes. Proficient in Conflict Resolution, adept at mitigating customer conflicts and proactively identifying and addressing potential areas of risk. Skilled in investigating, documenting, and resolving conflicts and issues to ensure smooth operations. What more »
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Digital Signage Project Manager

Waltham Cross, England, United Kingdom
Tech4
to work in close collaboration with some of the world’s biggest brands to bring their physical spaces into the digital world to increase customer engagement by designing, implementing and managing digital signage systems for their clients. Role Overview Their ideal candidate possesses in-depth knowledge of current … to resolve issues effectively and methodically. Strong organizational skills and excellent attention to detail. Excellent communication and interpersonal skills both verbal and written. Strong Customer Service and Technical skills required. Experience working with a helpdesk system. Minimum experience of 5 years working in a similar role. Desired Knowledge, Skills more »
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Brand Executive (Entry-Level)

Greater London, England, United Kingdom
Hybrid / WFH Options
Brandbassador
strong desire to work with awesome people in a highly collaborative environment. You will be a champion for growth and work closely with the Customer Success and the Onboarding Specialist team, helping to advocate on behalf of your brands to the wider business. You will play a major part … accounts for Club and Brandbassador Create measurable ambassador marketing strategies that drive revenue and increase brand awareness Prepare and present regular reports to the Customer Success team on the strategy, plans, and performance of the various mission campaigns and make recommendations for optimising Help develop new materials – presentations, content … guides and proposals – to facilitate high impact customer engagement Contribute to the development of strategic ambassador marketing plans for our Enterprise customers Working closely with Product and Marketing to assist with new product launches Learn and maintain a deep expertise of Brandbassador and Club’s best practices to more »
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Digital Project Manager UK

Barnet, England, United Kingdom
Hobson Prior
Determine country specific requests and coordinate/agree on updates with Product Owner. Commercial Operations: Strategic Alignment, Sales Enablement & Support, Digital Marketing, Performance Analysis, Customer Engagement, KOL & Event Management. Requirements Prior experience in a similar position. Experience working in Digital Health or Pharmaceutical industry. Apply now If you more »
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Data Product Manager

Iver, England, United Kingdom
Hybrid / WFH Options
GRIDSERVE
of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … scrum, agile, and DevOps methodologies. Demonstrate expertise in business intelligence tools, particularly Power BI, for data-driven decision-making and strategy formulation. Facilitate business engagement and communications, effectively managing and triaging demands, and overseeing delivery control. Deep knowledge of applications within the EV charging and retail domains to enhance … in delivering data products, to innovate within the industry (optional but preferred). Maintain reports, dashboards, and alerting systems to monitor product performance and customer engagement. Strong data insights, analytics, and reporting to inform product strategy and development. Work with senior business teams to ensure product alignment with organizational more »
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Front End Web Developer

Paddington, England, United Kingdom
Taleo BE
web designs and ensure seamless user experiences across various devices and browsers. Your role will be crucial in enhancing our online presence and driving customer engagement. ACCOUNTABILITIES Demand Management : Use JIRA and other demand management tools to actively prioritise and manage technical demand requests coming into the team Stakeholder … Engagement : Engage relevant stakeholders across the MCO to refine requirements and actively manage expectations regarding technical feasibility and delivery timeframes Front End Development : Develop and maintain high-quality, responsive web applications and interfaces using HTML, CSS, and JavaScript in line with the ABPI Code of Practice User Experience Optimization more »
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Senior AWS DevOps Engineer

Birmingham, England, United Kingdom
Version 1
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »
Posted:
Customer Engagement
England
10th Percentile
£28,950
25th Percentile
£41,250
Median
£58,350
75th Percentile
£82,875
90th Percentile
£105,000