1 to 25 of 342 Customer Engagement Jobs

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

skills across the entire team. Participates in proposal presentations and also presents Computacenter Technology Sourcing services to clients. Design (~40%) Assesses and qualifies complex customer opportunities and engagements. Detailed analysis of the customer and technological requirements based on various tender documents. Develops an efficient and consistent solution design … with the objective of an end-to-end solution that fulfils all aspects of the customer requirements. Proactively communicates with all relevant contacts in the bid team, including management, as well as all internal and external service providers involved. Drives the involvement and collaboration of all internal departments involved … Designs and manages delivery of complex Transition & Transformation projects bids in time, quality and budget and in compliance with CC best practice. Responsible for Customer engagement, communication and governance, with associated delivery and change control responsibility and Identifies cost drivers and ways to optimise them. Provides regular project more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the ability … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »

D365 Functional Lead - Power Platform/Pages - Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

solutions, incorporating digital marketing, events, content marketing, and PR initiatives. Tech market insight: Conduct in-depth market research within the IT sector to understand customer needs, preferences, and trends. Analyse competitor products, brands, and positioning to identify opportunities and threats, providing actionable insights for Jigsaw24. Product and service positioning … for Jigsaw24's portfolio. Tailor messaging to resonate with the varying IT, purchasing, and end-user audiences, aligning with user personas and addressing specific customer requirements. Sales enablement: Equip internal sales teams with essential tools, training and materials for effective product selling. Develop and manage sales training and presentations … emphasising the unique value proposition of Jigsaw24. Customer engagement: Plan and execute IT-specific customer engagement initiatives, such as webinars and workshops, fostering relationships with existing IT clients to drive adoption and loyalty. Business growth strategies: Leverage insights from market research and customer engagement more »

encompasses all the technical support of our customers, the provision of technical credibility in supporting sales campaigns and the delivery of professional services in customer engagements. The specialization is within the Functional Safety application group, with potentially cross-discipline solution aspects. Key Duties and Responsibilities Apply advanced safety process … and knowledge of functional safety and cyber security standards to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Own the customer problems, proactively engage with selected accounts to provide comprehensive functional … classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines. Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »

Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

Lead Full Stack Engineer to join our team and take ownership of managing and developing our e-commerce platform, ensuring a seamless and engaging customer experience. The Lead Full Stack Engineer will play a pivotal role in driving the technical vision and execution of our digital platform, helping to … being responsible for managing a team of developers and collaborating closely with cross-functional teams across the company. Your remit will extend beyond the customer interface, including the automation of internal operations and integration with logistics and ESP platforms to streamline our workflows and enhance our CRM capabilities. Key … Responsibilities: Lead the development and continuous enhancement of our customer-facing website and backend APIs, prioritising scalability, security, and user experience. Manage, mentor, and inspire a team of developers, fostering a culture of technical excellence, innovation, and continuous learning. Co-own and execute the technical roadmap in partnership with more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »

The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customer engagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »

you a dynamic go-getter with a passion for marketing? Do you dream of diving into the world of digital advertising, content creation, and customer engagement? Look no further we're on the hunt for a driven Multi-Channel Marketing Apprentice to kick-start their dream career! The … headfirst into the exciting world of marketing. You'll work closely with their seasoned marketing team to develop and execute innovative strategies that drive engagement, boost brand awareness, and ultimately increase sales. In this role, youll work towards your Multi Channel Marketing Level 3 apprenticeship, delivered by our expert … for online marketing initiatives, including Facebook and email campaigns. Designing leaflets for offline marketing efforts, ensuring a cohesive brand message. Providing timely responses to customer queries through their app and social platforms. Conducting campaign analysis to glean insights and support future marketing endeavors. Assisting in planning and executing promotional more »

Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Type of role: Permanent Location: London - Hybrid Salary: up to £200k total comp Position Summary Reporting to the Chief Product Officer, the Head of CX is a senior role tasked with leading the company's customer … user experience design process (UX). The ideal candidate will be a strategic thinker with extensive experience in SaaS, web UI technologies, and direct customer engagement throughout the product design lifecycle. Experience in the financial sector and familiarity with Product Led Growth (PLG) strategies will be highly valued. … Key Responsibilities Develop and execute a comprehensive CX strategy that includes significant UX design responsibilities, ensuring a seamless, engaging user interface and overall customer journey. Drive customer engagement at every level, actively involving customers in the design process from prototyping through delivery and post-go-live (GA more »

am currently recruiting for a Project Manager to work with a Global Data Centre operator to be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … on time and within budget, with low risk and no surprises. with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards. … forecasts, resource planning, RAID logs and reporting, strategy planning for future projects. for customer engagement and satisfaction. Role & Responsibilities for the efficient management of projects undertaken by the DCMS team and customer engagement and satisfaction. timely and thorough proposals, ensuring all required technical input has been more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … and wants to embrace the brave new world of creativity we are in. We need a Creative Team to concept and execute award-winning customer engagement campaigns for one of our most exciting clients. You will be responsible for all aspects of creative craft stretching from the concepting more »

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

Music changes how people think, lifts their mood and influences their behaviour. We sculpt soundscapes to create unique atmospheres, reinforce brand values and enhance customer experiences. We are a growing team (60+ people), with offices in London, Dubai, Cape Town, Hong Kong, Shanghai, Singapore & Bangkok. www.musicconcierge.co.uk Kaleidovision uses music … digital video and interactive screens to capture customer engagement in retail and leisure spaces. Clients include high street retailers, leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agencies spans other creative and technical disciplines, with a particular focus … on wellness. www.fitboxvirtual.com www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media players at customer locations, connected by a large-scale media distribution network. Sophisticated multi-layer content management systems control the playout of music tracks, video content, interactive applications or more »

all phases of assigned M&E projects and/or programme workstreams under Tech M&E. Overall responsibility for the quality of the results, customer engagement, maintenance integration and financial management. To shape Sky’s project delivery process to ensure assets are delivered ready for the maintenance environment. … able to accept differing opinions and resolve conflict. Able to communicate in a pressured environment. Operate in accordance with relevant Sky Behaviours. Commercial and Customer - Develop & maintain positive close business relationships with internal customers, design teams, utility service providers and relevant contractors & suppliers. Able to develop & maintain relationships with … Sky Spaces Projects and Operations. Able to anticipate if customer request is not in scope by providing additional recommended solutions. Support Head of M&E Projects in improving business efficiency and promoting the projects team. Leadership and Behaviour - Readily accepts accountability for projects from conception through to successful completion more »

support, we want to hear from you. Your Mission: As a Pre-Sales Technical Engineer, you will play a pivotal role in shaping our customer's energy future. Your primary responsibilities will include: • Customer Engagement: Act as a technical ambassador, providing expert guidance on our cutting-edge … complex technical information into digestible solutions. • Technical Acumen: Own the pre-sales process, from understanding end-user needs to delivering comprehensive technical support, ensuring customer satisfaction at every turn. • Training and Development: Empower our sales force, customers, and partners with the knowledge they need to excel through tailored technical … plus. 2. In-depth knowledge of the operational principles and technical specifications of residential and commercial energy storage systems, with the ability to align customer needs with our product offerings. 3. Articulate communicator with a flair for writing, capable of producing a variety of documents. A keen observer with more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … will be part of a Publicis Groupe team working with teams from Digitas, Saatchi and Saatchi, and Publicis Poke to deliver best in class Customer Marketing and CRM for our client. This is an exciting time for someone to join the team and to help transform how we deliver … game changing Customer Communications for one of our largest clients. This role is a great opportunity for someone who is excited about working for a leading global digital agency. Partnering with stakeholders across the business, we're looking for a strong Campaign Manager who is passionate about technology and more »

steps in their career and grow within an ever-expanding company. About the role: Managing UPS projects to meet client deadlines and expectation Direct customer engagement, including the organisation of Customer Product Training Arranging product installation for clients Allocating technical expertise to projects Organising and attending factory more »

to work in close collaboration with some of the world’s biggest brands to bring their physical spaces into the digital world to increase customer engagement by designing, implementing and managing digital signage systems for their clients. Role Overview Their ideal candidate possesses in-depth knowledge of current … to resolve issues effectively and methodically. Strong organizational skills and excellent attention to detail. Excellent communication and interpersonal skills both verbal and written. Strong Customer Service and Technical skills required. Experience working with a helpdesk system. Minimum experience of 5 years working in a similar role. Desired Knowledge, Skills more »

achieve greater ROI from their advertising and marketing campaigns. We understand lead data and our tool allows business to track, review and improve their customer engagement strategies. Due to unprecedented growth, we're expanding one of our product teams and are looking for an experienced Front End Lead more »