5 Contract Customer Experience Jobs in the Midlands

any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all internal and … external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customer service and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive team with … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a Customer Service Representative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience by more »

architecture, governance, and stakeholder management, coupled with a strong grasp of intranet best practices. Join our team to drive innovation and optimise the user experience for these foundational platforms! Product Owner SharePoint & Intranet (Fixed-Term) Reference: APR20247336 Location: Flexible in England Salary: £43,095.00 - £46,264.00 per annum Hours … goals and objectives; Working with stakeholders to realises these requirements and to develop technologies to realise the business objectives; Working with development and user experience (UX) teams to prioritise the implementation of new features, enhancements, and integrations to create project priorities and pipelines; Coordinating user testing and quality assurance … defined requirement; Being a consultant expert for the business work with teams be tech hub - revolutionise our channel thinking approach. Essential skills, knowledge, and experience: An in-depth working knowledge of Microsoft supporter systems and SharePoint software, with 5+ years' product ownership experience and performing system analysis; Excellent more »

to provide overall supply chain solutions to eliminating the geographical barriers of cross-border e-commerce, reduce the distance of international supply chains, improve customer experience and sellers market competitiveness, and truly achieve online transactions without borders. more »

calculations, engaging with administration systems provider to ensure accuracy of calculations, checking calculations undertaken by colleagues, developing and maintaining appropriate administration procedures, delivering excellent customer service, and maintaining up to date knowledge of all aspects of pensions administration and legislation. To be considered for this role, you should have … excellent knowledge of customers and processes, significant pension administration experience, good understanding of pension provision and legislation, a methodical approach to routine work with a high regard for accuracy and detail, self-drive and ability to motivate and support others, and effective written and verbal communication skills. If you … FA1/FA2 (Life Office Administration) or PMI CPA/CPE (Pension Administration/Essentials) qualifications, MS Excel qualifications, or Root Cause Analysis (RCA) experience, it would be advantageous. This is a crucial role that requires ownership and accountability for customer enquiries and requests, playing a major part more »

technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases … our 4 office spaces: Lichfield, Wolverhampton, Tewkesbury or Chipping Sodbury. To excel in this role, you must possess: Proven critical repairs/technical leadership experience, ideally in the construction or building repairs industry Comprehensive knowledge of building pathology, with a particular focus on condensation, damp, and mould Exceptional organisational more »