14 Customer Service Jobs in Aberdeen

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership of service requests, and create personal service requests to provide assistance Incidents Take ownership of issues and incident related …/Oracle database administration Must have knowledge of Web technologies and Windows Server environment Must be aware of security surrounding applications, such as SSL, Service Accounts, Password Management etc Must have good problem solving skills Excellent communication skills and ability to work with business stakeholders at all levels, Excellent … customer service skills (identifying, gathering, validating and delivering customer needs), Ability to operate in a complex environment, working on numerous activities simultaneously, Experience of applying defined processes and procedures, Positive, can do attitude, Ability and appetite to learn new skills, Awareness of ITIL processes and functions Benefits more »

message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users and who excel at customer service and communication. We’re particularly keen to hear from experienced Desktop Support Engineers who are Offshore Certified or who are interested in … IT industry standards and trends Solid understanding of core concepts and services such as DNS and DHCP in an enterprise environment Exceptional communication and customer service skills Proactive, positive and can-do attitude ITIL® Foundation and/or have experience of working within an environment which has adopted … devices (such as printers, mobiles) related to end user computing Perform troubleshooting and maintenance of PCs Ensure that work is carried out within agreed service levels and in accordance with client guidelines Work with call logging tools to track and maintain call status Undertake IT moves and equipment setup more »

join the Sword team in the role of EUC Team Lead. This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing … in our services, meeting the ever-evolving needs of our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth … existing services. Motivate, develop, and manage staff within the Team to ensure efficiency and effectiveness in the services provided. Monitor and review Incidents and Service Requests to ensure correct processes are followed by the Service Desk, closure within Services Levels. Identify and raise Problem Records to resolve on more »

join our client based in Aberdeen. Working within the oil & gas, energy & power, petrochemical and water industries, the company provides independent, bespoke solutions including service, repairs, and complete replacement of pumps and rotating equipment. We service and repair all variety of pumps to blue chip customers in the … rotating equipment, who will support the workshop manager in producing reports such as inspection reports, repair plans and rebuild reports. Working closely with the service department and the workshop manager, you will advise on best manufacturing practices for restorative projects and produce and distribute bill of materials (BOMS). … end of jobs and will therefore have a good understanding of the operational process. Produce Bills of Material (BOMS) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports more »

this is your opportunity to work with engineers who possess a wide range of knowledge built up over many years as well as being customer service oriented who take pride in their daily work in a growing and reputable organisation. My client are looking for someone who understands more »

join our Executive Team. The role is responsible for the delivery of the company’s commercial strategy. This will involve marketing, sales, partner and customer engagement to drive business growth and market share. Role Description The role will involve travel and the ideal candidate will be highly capable, energetic … management team. To manage and develop the sales and marketing teams and instil a culture of continuous improvement. To manage the sales, marketing and customer services functions within agreed budget. To manage partner relationships, including agencies and technical partners, to maximise their opportunity, agreeing targets and service level … sales, pricing and drafting tender responses. Duties & Responsibilities Sales, Marketing & Distribution Strategy Oversee and evaluate market research and adjust marketing strategy to meet changing customer, market and competitive conditions. Monitor competitor products, sales and marketing activities. Recommend product positioning and pricing strategy to produce the highest possible long-term more »

Card. Experience of refrigerated trailers and tail lifts is preferred but not essential as full training will be given. Be passionate about providing excellent customer service. Working to deadlines. Confident, polite and a team player. Good geographical knowledge. Due to the nature of the role applicants must be fit more »

use, maintenance and support of an EDMS. In addition, the candidate should have a working style that is both detailed and thorough, with a customer service focus. This Document Control role is embedded within our customer's Document Control team and responsible for managing essential engineering documentation. more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager … who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance … of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud of cultivating a respectful workplace more »

join the Sword team in the role of EUC Team Lead. This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing … in our services, meeting the ever-evolving needs of our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth … existing services. Motivate, develop, and manage staff within the Team to ensure efficiency and effectiveness in the services provided. Monitor and review Incidents and Service Requests to ensure correct processes are followed by the Service Desk, closure within Services Levels. Identify and raise Problem Records to resolve on more »

systems. The engineer will also collaborate with other team members and provide technical support and assistance where required with a focus on safety and customer service. You will be responsible for high quality workmanship in installation, service, maintenance and commissioning of air conditioning and refrigeration equipment. The role more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers … and/or banking Treasury qualification desirable but not essential Strong analytical and problem solving skills Detail oriented and able to work under pressure Customer service oriented, team player and good communication skills Advanced Microsoft skills, particularly Excel What we offer: NOV Offers You Health & Wellbeing: 30 days more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »