14 Permanent Customer Service Jobs in Brighton

team activities. Your success in this role will be measured by your ability to meet NPS targets, promptly handle and close tickets, deliver outstanding customer service, and proactively address issues to ensure timely resolution. Join our team and embark on a rewarding journey of professional growth and achievement … respond to inquiries, and proactively identify potential issues and risks Collaborate with internal teams, including sales, product development, and support, to ensure a seamless customer experience Monitor customer satisfaction metrics and take proactive steps to improve customer retention and growth Identify opportunities for upselling and cross-selling … verbal Strong problem-solving skills and a proactive approach to identifying and resolving issues Positive, can-do attitude, and a passion for delivering exceptional customer experiences Impeccable attention to detail and delivery against high-quality standards Ability to manage multiple clients simultaneously whilst maintaining high levels of customer more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »

Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »

working Monday to Friday from our Global Headquarters in Hassocks, West Sussex.Serving the aviation industry since 1985, we are the leading global aircraft component service provider for the aviation industry, specialising in bespoke aircraft Components and Support Solutions.We are investing in our team to get the world flying again.We … partiesTeambuilding and social eventsDepartmental BBQ'sUnlimited hot & cold drinksOn-site free Parking along with free EV charging pointsEnhanced sick pay (subject to length of service)Games room (Xbox, TV and alternatives to unwind)Excellent career progression opportunitiesOngoing training and regular reviews provide an opportunity for our employees to discuss … off)Please note you will also receive an additional £6,000 shift allowance per year, once you have successfully completed your training.Function:To provide customer support on a 24 hour, 365 days a year basis. Ensuring contract customer requirements are processed in a timely manner and manage inventory more »

Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »

Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »

project initiation. As part of this role, you will be responsible for: Maintaining expert knowledge in 15below platform functionality and new developments Understanding our customer business needs and processes Understanding our internal Product business needs and processes Leading client workshops Leading internal Product analysis and definition Requirements validation, both … encourage you to apply anyway. You might be the right person for this or other roles The kind of person you are Experience in customer software/IT solution business analysis A travel industry background with knowledge of airline commercial systems such as reservations systems, PSS and GDS and … communication skills Skills to impress BSc/BA in a business or technical discipline or equivalent Business analysis experience in an Agile environment Strong customer service orientation Proven business analysis experience in a supplier/vendor context Experience working with third-party APIs and web service interfaces more »

officer role, you'll ensure the security and safety of the people and premises at prestigious client sites. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including: Managing access control for buildings and car-parks - for employees, visitors and contractors Patrolling … the buildings, car parks and grounds to deter and detect problems Responding to customer requests and queries Checking and challenging ID passes with a professional and friendly approach De-activating and activating alarms Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or … as a Corporate Security Officer is essential, and to succeed in this role you will also need: Excellent verbal and written communication skills Strong customer service, team working and collaboration skills The ability to remain calm and professional under pressure The ability to deliver succinct and clear verbal more »

of unemployed learners engaged on programmes including the following learning aims: Level 1 Award & Level 2 Certificate in Employability Skills Level 2 Certificate in Customer Service Level 2 Certificate in Warehousing Level 2 Certificate in Equality & Diversity Level 2 Certificate in Environmental Awareness Level 1 Award in Stress … online training delivery Proven track record in achieving maximum results through effective learner delivery. All posts are subject to an enhanced Disclosure and Barring Service check. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions. Job Description We are looking to hire a permanentTechnical & Governance Consultant. We're looking for someone with experience and knowledge of handling … of legislative, regulatory or process change. Defining, developing and delivering continuous processes and systems improvements, to ensure that all our teams always deliver first customer service. Utilising data and case studies to provide the business area with relevant findings regarding trends from claims activity, audits, complaints and appeals. Contributing … to company and Group Protection wide projects and process reviews to deliver product, customer experience and system improvements. Develop, define and deliver processes and systems to ensure that all customer data is dealt with in a compliant manner. Qualifications Someone who loves sharing knowledge with others, someone with more »