1 to 25 of 26 Customer Service Jobs in East Sussex

team activities. Your success in this role will be measured by your ability to meet NPS targets, promptly handle and close tickets, deliver outstanding customer service, and proactively address issues to ensure timely resolution. Join our team and embark on a rewarding journey of professional growth and achievement … respond to inquiries, and proactively identify potential issues and risks Collaborate with internal teams, including sales, product development, and support, to ensure a seamless customer experience Monitor customer satisfaction metrics and take proactive steps to improve customer retention and growth Identify opportunities for upselling and cross-selling … verbal Strong problem-solving skills and a proactive approach to identifying and resolving issues Positive, can-do attitude, and a passion for delivering exceptional customer experiences Impeccable attention to detail and delivery against high-quality standards Ability to manage multiple clients simultaneously whilst maintaining high levels of customer more »

expand. Supported by (and reporting to) the Team Leader, you'll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers. We value high performance and care deeply about making INSHUR feel like a place where everyone is building something really special … third parties. Develop strong relationships with third-party insurers, brokers, and intermediaries. Collaborate with internal teams to enhance claims processes and ensure a seamless customer journey. Embrace our technology-driven approach to maintain accurate records and reporting within our claims management system. We don’t have a definite checklist … insurance arena and are looking for more than just a job. Understand the importance of negotiating and clear communication Are passionate about delivering excellent customer service Your colleagues say you: Exceptionally proactive Brimming with initiative A team player who is as eager to impart knowledge as to absorb more »

of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions. Job Description We are looking to hire a permanentTechnical & Governance Consultant. We're looking for someone with experience and knowledge of handling … of legislative, regulatory or process change. Defining, developing and delivering continuous processes and systems improvements, to ensure that all our teams always deliver first customer service. Utilising data and case studies to provide the business area with relevant findings regarding trends from claims activity, audits, complaints and appeals. Contributing … to company and Group Protection wide projects and process reviews to deliver product, customer experience and system improvements. Develop, define and deliver processes and systems to ensure that all customer data is dealt with in a compliant manner. Qualifications Someone who loves sharing knowledge with others, someone with more »

project initiation. As part of this role, you will be responsible for: Maintaining expert knowledge in 15below platform functionality and new developments Understanding our customer business needs and processes Understanding our internal Product business needs and processes Leading client workshops Leading internal Product analysis and definition Requirements validation, both … encourage you to apply anyway. You might be the right person for this or other roles The kind of person you are Experience in customer software/IT solution business analysis A travel industry background with knowledge of airline commercial systems such as reservations systems, PSS and GDS and … communication skills Skills to impress BSc/BA in a business or technical discipline or equivalent Business analysis experience in an Agile environment Strong customer service orientation Proven business analysis experience in a supplier/vendor context Experience working with third-party APIs and web service interfaces more »

a multidisciplinary team. Desirable Experience and Skills: Experience and knowledge of Lean techniques. Capable of installing equipment, analysers and providing direct support for live customer site demonstrations. Knowledge of MATLAB and Python and writing script in these languages. Proven experience working with Fourier-Transform Infrared (FTIR) spectroscopy instrument. Experience … engineering Benefits: Servomex offers a comprehensive salary, bonus and benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment. Including: Discretionary Company Bonus Private Medical Care Opportunities for growth & development through our structured Talent Management System Annual Performance Review … Day Personal Pension Plan (up to 10.5% employer contribution) Life Assurance (4 x Salary) Enhanced Family Friendly benefits & pay Staff Referral Scheme and Long Service Awards Employee Wellbeing Programme Global Recognition Scheme Cycle to Work Scheme Free Parking Location: Crowborough, East Sussex, UK – this opportunity is eligible for hybrid more »

Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help … accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. If you are looking for more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »

managing operator who is currently seeking a General Manager to join team. You will play a pivotal part in the operations and deliver exceptional service to our residents. Have BTR experience or currently in the PBSA (Purpose Built Student Accommodation) or Hospitality sector keep reading. Role: General Manager Location … Monday to Friday (flexibility required to meet business needs) Key Responsibilities: Manage all aspects of operational and budgetary management for the development, ensuring exceptional customer service. Foster collaboration between onsite employees, Central teams, and head office support to deliver efficient and value-driven management services. Uphold high standards of … resident service and satisfaction. Provide inspirational leadership to a team focused on continuous improvement and outstanding performance. Develop and manage the building's budget effectively and efficiently. Act as a role model for organizational values, promoting positive staff engagement and effective communication. Recruit, develop, and retain talent through effective more »

Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »

Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »

in our stores right through to home visits at Magnet, we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout. You will be based in one of our Magnet stores, working closely as part of a fast paced, motivated team. You … Also, to be successful in this role, you will ideally have the following attributes: Experience working in a similar, design sales-focused role Trade customer service experience and a personable manner Target and results driven Strong organisational and interpersonal skills Flexibility around working hours A full UK driving more »

into a go to expert in project builds? Established in 2020, this business has produced countless award winning conversions and pride themselves on their customer service. This young and adventurous team are now looking for an addition to assist with these highly respected, valued and niche projects. This role more »

Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customer service and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer complaints more »

of unemployed learners engaged on programmes including the following learning aims: Level 1 Award & Level 2 Certificate in Employability Skills Level 2 Certificate in Customer Service Level 2 Certificate in Warehousing Level 2 Certificate in Equality & Diversity Level 2 Certificate in Environmental Awareness Level 1 Award in Stress … online training delivery Proven track record in achieving maximum results through effective learner delivery. All posts are subject to an enhanced Disclosure and Barring Service check. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We more »

knowledge, and skills necessary to be a valuable IT support Technician and in doing so support our efforts to deliver an outstanding IT support service to our customers. Training At Tiro we’re obsessed with changing lives through science and technology apprenticeships so we can’t wait to have more »

officer role, you'll ensure the security and safety of the people and premises at prestigious client sites. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including: Managing access control for buildings and car-parks - for employees, visitors and contractors Patrolling … the buildings, car parks and grounds to deter and detect problems Responding to customer requests and queries Checking and challenging ID passes with a professional and friendly approach De-activating and activating alarms Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or … as a Corporate Security Officer is essential, and to succeed in this role you will also need: Excellent verbal and written communication skills Strong customer service, team working and collaboration skills The ability to remain calm and professional under pressure The ability to deliver succinct and clear verbal more »

Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for … to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. Working with a variety of technologies and platforms across different sized organisations. You will enjoy working closely with team members and external IT … A driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team more »

activity Sourcing and writing news articles and associated images Managing landing pages for our collections Content creation – eBooks/brochures Conduct market research General Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients … Closing Date Sunday, 30th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English GCSE or equivalent, grade 4-9 (Essential) Any A more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

service. Requirements: Ability to work independently and collaboratively within a team. Comfortable working in a fast-paced environment with multiple tickets and requests. Strong customer service skills with a focus on engagement and satisfaction. Experience working with Microsoft technologies, including Windows, Office 365, and Active Directory. If you more »

Brighton, Up to 32 days holiday per year plus bank holidays (25 days annual leave per annum - increased one day for every year of service up to 32 days + bank holidays). The Role This role would suit a highly driven and confident individual looking to take their … skills into an environment that fosters growth. The company are looking for a rounded IT professional with strong customer service skills. Provide end-to-end support, ownership, and resolution remotely and also onsite Have prior experience in a customer-facing role with an understand of the consulting more »

busy Building Supplies company. It is key that we find someone from the trade sector with experience in working in the building supplies sector. Customer service and a natural sales drive is key. You will be working within the internal sales team dealing with enquiries coming in, managing … within a business who will offer them the opportunities to do so. Industry experience is preferable however we will also look at a strong customer service and sales background. About the company Our client is a leading supplier of Building Supplies. A Negotiable Starting salary based entirely upon more »

a Brand Assistant, you will play a pivotal role in managing the social media presence of both our agency and bath bomb company, handling customer inquiries and issues, assisting in store operations, and contributing to the creation of innovative new products. Role Social Media Management: Develop and implement social … resonate with our target audience. Monitor social media channels, engage with followers, and respond to comments and messages in a timely and professional manner. Customer Service: Serve as the primary point of contact for customer inquiries, feedback, and concerns via email, social media, and other communication channels. … Maintain a comprehensive understanding of our products, policies, and services to address customer inquiries accurately and efficiently. Store Support: Organise and manage operations, including inventory management, orders and shipping. Product Development: Research, and prototype new bath bomb products and related merchandise. Provide creative input and feedback throughout the product more »