1 to 25 of 102 Contract Customer Service Jobs in England

Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and … organisational/planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer more »

any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all … and external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customer service and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a Customer Service Representative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience by more »

month fixed-term contract. The Benefits - Salary of £23,500 per annum - 25 days annual leave plus bank holidays which increases with length of service - Defined contributory pension scheme or pension auto-enrolment scheme - Employee assistant scheme (health assured) - Flexible working (subject to pre-approval) - Perkbox access to over … exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health & wellbeing events and initiatives - Fee voluntary day - Employee rewards - Free Parking - Free drinks - Hybrid working potential This is an exciting opportunity for a personable customer service professional with order … to hear from you! The Role As an Awarding and Certification Co-ordinator, you will be responsible for accurately processing customers orders to agreed service level agreements for the production of certificates/e-certificates and skills registration SmartCards/e-Cards. Scanning and uploading learner images, you will more »

a talented German speaker to join a successful Luxury Fashion e-commerce team based in Southwest London. We are looking for a skilled bilingual Customer Service Representative to join their fun, dynamic and friendly team! The package: Salary: £28-£30k pro rata (6 months FTC). Working hours … a wide range of enquiries across multiple platforms at the same time in a timely manner. Providing product information and orders management. Delivering exceptional customer service and drive excellent customer satisfaction rating by being a brand ambassador and representing company values. Building a reliable rapport with delivery … service providers to swiftly address any arising issues and foster trust. Supporting stores and resolving issues. Troubleshooting the e-commerce system and providing support to the managers. Keeping CRM up to date. About you: In order to succeed in this role it is essential for you to have strong more »

This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of … issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router … diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on products/services, providing high level of technical expertise to customers both internal/ more »

s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customer service this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customer service inline more »

s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customer service this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customer service inline more »

Service Desk Analyst Chester 12 months contract Rate from £200 per day via Umbrella Company Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or … globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills * · Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. * · Excellent customer service more »

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »

Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an … impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you … will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management more »

We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services. As were a Community Interest Company (CIC), we invest any surplus funds back into our social … in meeting our purpose and vision M = Motivated - passionate about bringing our best to every situation E = Excellence - striving for the highest quality of service The Benefits - Salary of £22,816 per annum - NHS Pension - Free life insurance - A commitment to your professional development - A friendly and supportive team … Perkbox offering a broad range of discounts - The opportunity to become part of our staff council If youre a highly organised individual with fantastic customer service skills, this is a fantastic opportunity to join our pioneering audiology service. Youll build all the skills you need to lay the more »

Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need … to resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching answers more »

and maintain server and workstation monitoring platform daily Logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Manager of reoccurring outages Raise hardware failures as critical P1 priority and raise outages as critical P1 priority Assist on Project work and … Projects run from the Service Desk Ensure Service Desk Co-Ordinator is kept informed of any scheduling conflicts or changes Ensure that time is logged correctly against tickets and is updated accurately and promptly Ensure all paperwork relating to finished work is accurately completed and submitted in a … written and verbal) to a GCSE level or equivalent Able to demonstrate good communication skills, written, over the phone and face to face Good customer service skills and experience in providing customer service At least 1 formal IT qualification at entry level or above. For example more »

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators … as agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

Solihull - Office Based About Our client: They are a global manufacturing leader dedicated to excellence in their field. With a commitment to innovation and customer satisfaction, they continually strive to set industry standards. As they uphold their reputation as a leader, they are currently seeking a Training and Maintenance … the Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both … new and existing customers. Your focus will be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act more »

Customer Service/Helpdesk Support 3 month initial contract, with change of extension Watford based Hybrid role - 2/3 days per week in the office £12.87 per hour PAYE Working in the UK Buyer Vendor Support team you will be part of the helpdesk which assists our more »

as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »

client offers superb training and career opportunities - with excellent temp to perm progression. We are looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st line analysts rotate across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every more »

our friendly team within Professional Services. The candidate will play a crucial role in supporting and coordinating the renewals process for various contracts and service agreements. The main responsibility of the Renewals Administrator will be to ensure the timely renewal of contracts, maintain accurate records and provide exceptional customer service to clients and stakeholders. Your Day-to-Day Proactively monitor contract renewal dates and initiate renewal processes in a timely manner. Liaise with clients to obtain necessary documentation and approvals for contract renewals. Collaborate with sales representatives and account managers to identify upsell and cross-sell opportunities … Build and maintain strong relationships with clients, understanding their needs and providing personalized support throughout the renewal process. Collaborate with various departments, including sales, customer service, and operations, to streamline the renewal process and enhance customer satisfaction. Provide support to sales teams by preparing renewal proposals, contracts more »

IT Service Desk Analyst 1st Line Support Role Up to £200 per day - Inside IR35 3 Month contract - Full time on site in Surbiton, Surrey We are currently looking for Service Support Analysts to join a market leading client of ours on a contract basis. In this position … as the first point of contact you will act as the ambassador for IT service desk to the rest of the business and its clients. While working with your team you will take ownership and management of the day-to-day 1st line support and provide excellent customer service. Service Desk Duties: Provide 1st & 2nd line support Administration of Active Directory and Group Policy within MS Windows Creation, amendment & deletion of accounts on all business applications & hardware End user support for in house and 3rd party applications Resolve Laptop and Desktop issues Mobile, Hardware & Software asset more »

supply chain Vendor Onboarding Coordinator to join their established team at Rainton Bridge, Durham . This is a great opportunity for an organised, confident, customer focussed self-starter to jump on board and make things happen! 12-month (renewable) contract position – inside IR35. Hybrid working options available . Broad … systems and processes. Develop and deliver comprehensive training and guidance programs for internal and external stakeholders, covering topics such as online operational procedures, and customer service excellence. Create training materials, presentations, and manuals to support vendor training initiatives. Conduct in-person or virtual training sessions to educate internal … A tenacious and proactive ‘can do' attitude Organisational skills Attention to detail Excellent communication skills – written and verbal Self-motivation A commitment to excellent customer service more »

Salesforce Service Cloud Consultant An exciting opportunity for aSalesforce Service Cloud Consultant to work for our global client based in Berkshire. This role will be a 3-month initial contract and will be hybrid remote/office based. The Salesforce Service Cloud Consultant will focus on Service Cloud delivery in a relatively new implementation. Youwould be responsible for the configuration, maintenance, and enhancement of our Service Cloud instance to support our clients customer service operations. You will work closely with cross-functional teams to implement solutions, and ensure the effective utilisation of Salesforce … to drive customer satisfaction. Skills required. Minimum 4 years of experience as a Salesforce Service Cloud. Strong understanding of Salesforce configuration, customisation, and administration best practices. Proficiency in Salesforce automation tools specifically flow. Experience with CRM (customer relationship management) software and working knowledge of a relational database more »

services, and you will also make outbound calls to potential customers offering a variety of training courses and services. We want to build our customer base further making us the ?go to' for all health and safety training! This role would be perfect for someone who has some telesales …/account management/sales background and is looking for their next opportunity within a sales and service environment. In reward we can offer a starting salary from £23,795.00, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary Responsibilities include: - Own … actively promote external training. Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business. To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets. Endeavour to more »

a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

leaders and management as appropriate. Monitor the Cloud system and proactively investigate performance issues to avoid problems before they are reported by customers. Ensure customer success through the system and also being aware of all products to advise customers on how we can support them with all the group … services. Log bugs with Development and manage customer expectations regarding delivery of fixes Perform customer call backs and monitor calls through to resolution Actively manage customer satisfaction and provide timely updates on call progress Pursue system traces or queries concerning customer databases in order to gather … smoothly. Experience and Skills Requirements Candidates will preferably be educated to Degree level or have good A level qualifications Experience of working in a customer facing or customer service role would be beneficial Proven technical application support experience is required Experience of troubleshooting and service support more »