1 to 25 of 98 Permanent Customer Service Jobs in Hampshire

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. You … will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to Space … colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with them more »

Customer Service Advisor (Engineering/Automotive) £24,000 + Training + Progression + Excellent Company Benefits. Commutable from Lymington, Christchurch, Milford on Sea, Bournemouth, Totton, New Milton. Are you a Customer Service Advisor looking to work for a nationwide business who have a great reputation for … tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer base as well as developing your own skillset through specific industry training. The company are one of the market leaders in their field and … taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Handle in-bound order/sales enquiries more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The successful Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Fareham, responsible to plan and schedule the Field Service Engineers work, provide service support … liaise with customers plus the engineering team. Full product training provided. The Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package … depending on experience Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book more »

Job Title : Customer Service Advisor Location: Highbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As a customer service assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This … you: Excellent communication skills both verbal and written Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

Job Title: Technical Customer Support Overview: We seek a proficient Technical Customer Service Representative to join our dynamic team. As a Technical Customer Service Representative, you will serve as the first point of contact for Dealers and end users seeking technical assistance over the phone … email, or chat. You will address inquiries, provide guidance, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving skills. You will be office based at the Wessex Factory in Andover, Hampshire. Responsibilities: Provide Technical Support: Deliver exceptional technical support to customers by resolving inquiries, troubleshooting … issues, and providing guidance on product features and functionalities. Respond to Inquiries: Answer incoming customer inquiries via phone, email, or chat promptly and professionally, ensuring accurate and timely resolution. Troubleshoot Issues: Diagnose technical issues, analyze problems, and guide customers through step-by-step solutions, utilizing troubleshooting techniques and resources more »

with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying sales opportunities to maximise revenue growth. Who we are We started with an ambition to disrupt the traditional model of European industrial … pivotal part of the branch team and its success so get ready to be in demand. As long as youre a team player with customer service experience then this could be the role for you! Ideally you will have some background in manufacturing, MRO, PPE or a trade … you from applying! What could be more rewarding than knowing you are helping to improve UK manufacturing? Role Requirements Generating and following up on customer quotations Processing customer orders accurately and efficiently Keeping track of back orders ensuring the order book is delivered on time and in full. more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have all the … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving more »

Junior/Trainee Service Technician (Full Training Provided) Alton, commutable from: Petersfield, Winchester, Aldershot, Basingstoke, Farnham and surrounding areas £26,000 + Bonus (+£2,000) + Full Specialist Training + Career Progression + 37.5 hour week + Excellent Company Benefits Are you a hands on, motivated individual looking … This company have been established for over 70 years and are renowned for their training programs and developing motivated individuals to become fully fledged Service Technicians. In this role you will repair and service a range of industrial and domestic equipment, whilst providing customer service support … to receive full training and be provided with excellent career opportunities within the engineering sector. The Role: Assessment, repair and calibration of industrial devices. Customer Service and support. Full training provided with further career progression. Monday to Friday, 37.5 hours per week. Bonus scheme to increase your earnings. more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

E-commerce Operations Assistance. The successful candidate will be responsible for maintaining and updating product listings across our various sales platforms, managing inventory, handling customer service inquiries, and collaborating with the marketing team to drive sales. The role requires attention to detail, time management skills, and a proactive … problem-solving approach. Qualifications Previous experience in e-commerce or customer service is preferred Excellent organizational and time management skills Strong attention to detail and problem-solving skills Excellent communication and customer service skills Proficient with Microsoft Office, Excel, Google Apps and other relevant software Ability more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of … excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs more »

Electrical & Mechanical Supplier, Electrical Contractors, M&E, Electrical Installers, Renewable Installers, Electrical Wholesalers, Merchants, Distribution, Sales, Internal Sales, Internal Sales Representative. Internal Sales Executive, Customer Service Location: Portsmouth Remuneration: £27,500 - £35,000 + Circa £15,000 bonus The role of the Internal Sales Executive Renewable Energy Products … sales driven, show a willingness to learn and to progress within the company Excellent communication skills both written and verbal Confident telephone manner Excellent customer service skills Personable, team player, people person, driven and enthusiastic IT literate (Microsoft Office) Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy … Electrical & Mechanical Supplier, Electrical Contractors, M&E, Electrical Installers, Renewable Installers, Electrical Wholesalers, Merchants, Distribution, Sales, Internal Sales, Internal; Sales Representative. Internal Sales Executive, Customer Service more »

Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include… Taking calls & answering emails from our Trade, Retail, Contracting and … provide a resolution or escalating to the appropriate team 1st responder for technical queries, via email and telephone calls Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce more »

administrative support to the manager. The main purpose of the role us to plan and organise engineer jobs in line with internal and external customer needs in line with Service Excellence and agreed Service Level Agreements, support the CSC Management Team with pro-active approach to increase … utilisation within your designated areas. What youll need: Strong administration skills gained within a customer service environment Experience of working in a fast paced administrative/customer service role Excellent organisational skills Ability to support your business unit/team to deliver our ESG Strategy Decade more »

Type: This is Fixed term contractual role Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer’s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training … development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills more »

+ Full Training + Great Benefits Warm. Inquisitive. Dynamic. These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate … and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value. With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team … or account management to name just a few. Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments. Key Responsibilities Support and provision of more »

management of the trust wide temperature monitoring system. This is a vital role which provides extensive procurement support and oversees the full temperature monitoring service at our 3 sites. This position is vital to maintain the care of our patients and has close working relationships with the trust's … sites. You must be willing to work hard, be able to manage your own work load as well as meeting the needs of our service users. Working patterns: Full time. Main duties of the job Supervising junior staff Supporting with training others Participating in reviewing SOPs Investigating incident reports … role can be found on the Job Description and Person Specification document attached. Person Specification Familiar with Pharmacy IT systems Essential Computer literate Desirable Customer service experience Purchasing experience Essential Significant experience in the last 3 years. Extensive customer service experience Essential In the last more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »

team (RMH Digital). This is an exciting opportunity for a highly motivated & professional individual to join the team & work collaboratively to improve the service RMH Digital provides to the Trust. The Role:The successful candidate will provide comprehensive technical expertise in performing support, monitoring, maintenance, implementation, upgrades, & project … of modern technologies, operating systems, system tools, device architecture & peripherals including but not limited to:o Microsofto Azureo Office 365o Microsoft Intune, SCCMo Server & Service technologieso Active Directory Domain, Microsoft Public Key Infrastructure, Remote Access (RDP, AoVPN, DirectAccess), Other MS Server roles & featureso Dell Platformso VXrail/Isilon & ECS … are implemented as expected and to agreed timeframes. Ensure that services and components meet and continue to meet all their agreed performance targets and service levels. Monitor service component capacity and initiate actions to resolve any shortfalls according to agreed procedures. Assess, analyse, develop, document, and implement changes more »

You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate … in excess of £35,000 is achievable. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs more »

Service Manager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider with the … widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a Service Manager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors Good level of more »

SERVICE & PARTS MANAGER Job Brief We are looking for aService & Parts Manager to join our team and act as a liaison between our customers and our Technicians. Service Manager responsibilities include management of 2/3 Technicians, greeting customers, listening to their needs and scheduling appointments as needed. … work - Monday to Friday 8am - 5pm Responsibilities Management of 2/3 Technicians which involves planning and scheduling their work loads. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Using your knowledge of our products and services to sell or provide … in-depth information about available parts and service options to customers and provide estimates for any work required Liaise with customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Responsible for the complete inventory of all more »

The Opportunity: Field Service Engineer Contract: Permanent Salary: up to £36k Location: Portsmouth AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across a … below please don't let that discourage you from applying. The Impact you will have: Both at outset and as work progresses, liaise with Service Desk MSC and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs … using the nominated supply chain, including when required, the Ameybriggs' spares technical team. Identify any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred (NFWT). The engineer should ensure more »

Field Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, repairing, and maintaining products as well as familiarity with … medical device regulations and compliance standards. Field Service Engineer- Medical Position Overview Responsible for the planned preventative and predictive maintenance, installation, service and repair on a range of technologically innovative healthcare simulation and therapy products Ensuring that the highest levels of customer service are maintained at … all times the role requires response to customer and internal enquiries, providing technical support Troubleshooting and diagnosing issues with equipment that includes hardware, software, AV and networking components and performing repairs and solutions Collaborating internally to support technical capability and training non-technical staff in basic troubleshooting. Field Service more »