Customer Service Jobs in the North of England

1 to 25 of 626 Customer Service Jobs in the North of England

Service Engineer

Stockport, North West, United Kingdom
Anglian Home Improvements
Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »
Employment Type: Full Time
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Business Development Manager (Voip and internet services)

Liverpool, England, United Kingdom
Everpool Recruitment
Manager Mersey side/Runcorn £30,000 Plus OTE uncapped commission based on sales made. Plus company car allowance £500 per month. Office and Customer/field based role. Everpool Recruitment are pleased to be supporting an established client, who are specialist in providing Telecoms and connectivity services, across … expanding team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »
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Sales Executive - Mid Market

Manchester, England, United Kingdom
FIS Global
and forward-thinking? Can you work in a fast paced, ever evolving environment? Worldpay are the world’s leading payment provider, offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products with a range of solutions and sector experience that … and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to … of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and ‘right first time’ guidelines Work with customer service and boarding teams to resolve more »
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UK Corporate Tax

Bradford, England, United Kingdom
Hybrid / WFH Options
Liberty Global
reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement and efficiency enabled by technology.The LSS Tax Team … LSS customers.Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP).Act as point of contact for all customer service delivery issues.Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions.Train, support and manage junior members … of the tax team.Work with customer's tax and accounting teams to understand enterprise operational requirements for tax processes, and understanding technology environment and interfaces in order to develop the most efficient organisational structure and limit possible exposures and/or errors.Ensure the team work seamlessly with other LSS more »
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Technical Team Lead

Bury St, England, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
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Dutch Speaking Customer Agent Inbound Calls Only

Newcastle upon Tyne, England, United Kingdom
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
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Customer Service Advisor with German

Liverpool, England, United Kingdom
French Selection UK
FRENCH SELECTION (FS) Customer Service Advisor with German Location: Liverpool Salary: £28,000 per annum Ref: 5430G To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5430G The company: A global expert in their field with a presence … in pharmaceutical and medical industries Main duties: Deliver the highest level of customer service to international and German speaking clients The Role: - In charge of processing all queries received via email and website - Managing clients accounts - Responsible for providing an excellent customer service experience - Take ownership … of English with fluency in German (both written and verbally) - Able to commute to the Liverpool office Monday to Friday - Experience required from a Customer Services background or similar - Ability to use Microsoft office - Excellent communication & interpersonal skills - Confident, proactive & dynamic French Selection, leading UK-based consultancy specialising in more »
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Third Line Support

Barnsley, England, United Kingdom
Major Recruitment
leading managed services business on an exclusive arrangement.As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corporations with …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »
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Key Account Manager

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … This will involve targeting, approaching, and pursuing potential and existing customers. Collaborating closely with the Applications Engineering team you will ensure all the Opportunity, Customer and Contact data is updated in CRM, negotiate and close deals, as well as the ongoing management of customer relationships. Ideally you will … plans. Managing the sales process and develop winning value propositions so that our tender has the highest possible chance of success. Managing and & developing customer relationships at all levels and drive strategic partnerships to become a trusted partner. Proactively communicating & networking with customer personal to ensure we engage more »
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Import Export Coordinator

Bradford, England, United Kingdom
Shift
and the new GVMS system. Will be able to communicate in a clear and concise manner and be competent working on various computer systems. Customer service skills are vital to the success of the role, ideally with deep sea operations (import, export or both). This is a … our customs team to ensure that all files comply with new and changing requirements Liaising with customers re import and export requirements and maintaining customer service Preparing quotations for customers The checking of all relevant documentation and inputting onto Sequoia system, linked to Chief/CDS Dealing with more »
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Information Technology Service Desk

Tyne And Wear, England, United Kingdom
Senitor Associates
IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the … support inquiries. Quickly diagnose and resolve technical issues. Escalate complex problems to senior technical staff. Maintain accurate issue tracking and documentation. Deliver high-quality customer service and follow-up. Requirements: 2 years experience in IT support or a helpdesk role. Strong problem-solving skills and technical knowledge. Familiarity … with various operating systems and IT fundamentals. Excellent communication and customer service skills. Relevant IT or Computer Science qualification preferred. This is an excellent opportunity for an enthusiastic and passionate IT Service desk analyst to join a successful organisation which champions training, learning and development. Interviews are more »
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AV Installation Engineer

Liverpool, England, United Kingdom
Hutchison Technologies
retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »
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Data Analyst

Greater Manchester, England, United Kingdom
NRG
customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »
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Sourcing Specialist

Manchester Area, United Kingdom
Sage Parts
than OEM supply chains and price negotiations to improve the business cost position in the market place. 6. Develop and maintain supplier relationships. Preserve customer service standards when navigating complex situations. Regularly look for common ground and encourage collaborations among team members. 7. May requires limited travel. Education … equipment replacement parts business and/or automotive related replacement parts business preferred · Experience working in Enterprise Resource Planning System a plus · Aviation Ground Service Equipment experience a plus · Global industrial and/or automotive experience a plus · Tire experience is a plus · Ability to thrive in high volume more »
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Motor Claims Handler - CH2

Leeds, England, United Kingdom
Hybrid / WFH Options
Keoghs
high-value and complex matters with confidence. Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk. Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that. Collaboration : Work closely with … colleagues to ensure seamless service delivery. Data Accuracy : Your meticulous data input will keep things running smoothly. Client Interaction : Engage and communicate with our valued clients. Mentoring and Expertise : Be the go-to technical reference point for your team members. Working Hours: 35 hours per week Monday to Friday … quantum assessment to liability investigation and settlement negotiation, you’ve seen it all. Tech Savvy : Microsoft Word, Excel, and email are your trusty companions. Customer Service : You know how to make clients feel heard. Attention to Detail : Nothing escapes your eagle eyes. Negotiation and Communication : You’re a more »
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TECHNICAL OPERATIONS SHIFT LEAD

Manchester Area, United Kingdom
Peregrine
which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »
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Service Engineer

Chester-Le-Street, England, United Kingdom
NRG
Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a … period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care. Adhering to service level … agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager. Creating customer support documentation. Recording daily timesheets in accordance with company more »
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Event Executive - Digital

Greater Manchester, England, United Kingdom
SERV Recruitment
work ethic combined with a collaborative approach to problem solving Strong technical skills, especially the ability to troubleshoot technical issues on your own Great customer service attitude and the ability to stay calm under pressure If this role looks of interest, please apply with your most up-to more »
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Senior Research Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Connex One
Learning Speech Synthesis models from Scratch. About us We are a multi-award-winning Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and more »
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Director of Product Management

Manchester Area, United Kingdom
Sage Parts
positioning (Premium, Value for money) · Sales Channel Strategy (OEM, Aftermarket) · Supply Chain and Inventory · Promotion and marketing · Competitive landscape Support · Train the Sales and Customer Service Teams · Liaison between Company and supplier for technical related items o Product development o Product enhancement/maintenance o Product warranty tracking … mapping the competition · Manage the entire product line life cycle from planning to market · Routine scheduled key customers visits to each region to support customer sales process, regional range development and training · Specify market requirements for products through market research supported by visits to customers and non-customers, normally … done with the ASM or KAM · Manage the development of marketing content to accelerate the customer buying process · Training of Sales, Customer Service and other internal teams to understand the needs of the customer and solutions we offer · Service Levels · Working with the Supplier and more »
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New Business Relationship Manager - North East

Tyneside Area, United Kingdom
Hybrid / WFH Options
Allica Bank
continuing to shape our offering. Our Relationship Manager team was formed in 2022 and continues to grow with the Bank at pace. Providing every customer who opens an account with us with a Relationship Manager, to work alongside them and provide outstanding service, is core to our strategy. … In addition to providing outstanding service, our Relationship Managers build deep levels of understanding and trust with their customers, and get to understand their ambitions, goals and motivations. Allica Relationship Managers support their customers through the provision of appropriate Allica Bank products including Business Current Accounts, Savings Accounts, Commercial … expected to be highly active and visible in business groups and with professionals. Win, Build and Relationship Manage a portfolio of SME customers, understanding customer’s needs and business aspirations, and looking for opportunities to support them via Allica Bank products and services and through your external network. Originating more »
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Apprentice Data and Quality lead

Newcastle Upon Tyne, England, United Kingdom
Hybrid / WFH Options
NCS - National Citizen Service Trust
Prince’s responsible business network; and the Disability Confident Committed employer scheme. Role Context & Purpose The Data and quality Lead will report to the Customer Service Manager and be part of the wider Customer Experience & Quality team. This team plays a pivotal role in ensuring NCS provides … the highest levels of quality and service to our customers. The role is responsible for identifying and taking the lead on analysing data and quality checking programmes, which in-turn focus on continually improving our services. The Data and Quality Lead will be especially focused on reviewing and analysing … data information, customer feedback reports across all service lines and on-programme QA and H&S visits. They will work with all ‘Heads of’, in the Trust and provide a clear understanding of the information and consistency in interpretation. Key Responsibilities: Review, analyse and compile a series of more »
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Junior BI Developer

Newton-Le-Willows, England, United Kingdom
Oscar
solutions. The Company The company have established themselves as a leading manufacturing provider and have recently expanded their operations across the UK. Providing exceptional customer service is at the heart of what they do – it’s no wonder their customers keep returning! You’ll be joining a team more »
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Aftercare Coordinator / PA to Chief Operating Officer

Manchester Area, United Kingdom
Hybrid / WFH Options
TSK Group
and disciplined individual with a high level of attention to detail. Confident and an ability to communicate at all levels. Understanding of what excellent customer service looks and feels like and the aptitude to see things from the client’s perspective in order to shape an appropriate response. more »
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Commercial Manager

Manchester, England, United Kingdom
Hybrid / WFH Options
Be.EV
Generation, one of Europe’s largest renewable energy investors, and are powered by 100% deep green energy. We have a uniquely community-led and customer-first approach to creating and managing high-usage, design-led and fully funded-EV charging solutions that add value to your organisation or site. … the chargers work - our network currently has a 99.6% uptime/availability record. Our employee owned business is built on commitment, trust and brilliant customer service. We love working with local people and are passionate about making a positive contribution to the communities we serve. Job Profile Be.EV is more »
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Customer Service
the North of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£30,500
75th Percentile
£46,050
90th Percentile
£63,125