1 to 2 of 2 Customer Service Jobs in Northwich with Remote Work Options

CALLING The Company: Our client empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape. Main duties: To provide exceptional customer service and sales support that inspires trust and confidence. The Role: - To work closely with Account Managers to deliver exceptional pre and post … sales assistance, guaranteeing the best experience for customers. - To ensure accurate processing of customer orders, and to act as the primary point of contact. - To ensure timely delivery of client orders, resolving issues and keeping customers informed. - To engage with clients to collect feedback, resolve inquiries, and offer solutions. … work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization. - To keep a record of all customer interactions in our CRM system accurately and timely. - To carry out any additional tasks that may be needed occasionally. The Candidate: - Fluent in French more »

/Cheshire, 3 months+, Inside IR35, £Good Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of … activity providing excellent service to our customers however, our fantastic mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment. Due to exciting growth, we are seeking a Co-ordinator to join our expanding team in the Sales Operations department. … from home. The Role: You will be expected to support the following tasks as part of your daily role and responsibilities. Dealing with incoming customer (internal and external) requests via email and phone Managing opportunities to completion Proactively managing and owning own queue Efficient and accurate data Entry onto more »