Customer Service Jobs in Northwich

Customer Service
Cheshire > Northwich

The table below provides summary statistics for permanent job vacancies advertised in Northwich requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 27 June 2025, comparing them to the same period in the previous two years.

6 months to
27 Jun 2025
Same period 2024 Same period 2023
Rank 2 8 5
Rank change year-on-year +6 -3 -4
Permanent jobs citing Customer Service 30 8 4
As % of all permanent jobs advertised in Northwich 46.15% 10.26% 19.05%
As % of the Processes & Methodologies category 62.50% 14.81% 21.05%
Number of salaries quoted 17 8 4
10th Percentile £20,280 £32,000 -
25th Percentile - £32,938 -
Median annual salary (50th Percentile) £23,504 £37,500 £21,000
Median % change year-on-year -37.32% +78.57% -
75th Percentile £25,087 £38,750 £21,082
90th Percentile £38,853 - £21,230
Cheshire median annual salary £23,504 £26,000 £29,500
% change year-on-year -9.60% -11.86% -15.71%

All Process and Methodology Skills
Northwich

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northwich.

Permanent vacancies with a requirement for process or methodology skills 48 54 19
As % of all permanent jobs advertised in Northwich 73.85% 69.23% 90.48%
Number of salaries quoted 26 48 19
10th Percentile £20,280 £26,250 £21,000
25th Percentile £23,504 £30,875 £22,500
Median annual salary (50th Percentile) £25,794 £40,000 £37,500
Median % change year-on-year -35.52% +6.67% -12.33%
75th Percentile £39,500 £51,250 £49,375
90th Percentile £52,500 £55,000 £58,000
Cheshire median annual salary £36,500 £47,500 £49,500
% change year-on-year -23.16% -4.04% +4.21%

Customer Service
Job Vacancy Trend in Northwich

Job postings citing Customer Service as a proportion of all IT jobs advertised in Northwich.

Job vacancy trend for Customer Service in Northwich

Customer Service
Salary Trend in Northwich

3-month moving average salary quoted in jobs citing Customer Service in Northwich.

Salary trend for Customer Service in Northwich

Customer Service
Salary Histogram in Northwich

Salary distribution for jobs citing Customer Service in Northwich over the 6 months to 27 June 2025.

Salary histogram for Customer Service in Northwich

Customer Service
Co-occurring Skills and Capabilities in Northwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (30.00%) Microsoft Excel
Cloud Services
1 4 (13.33%) Power Platform
Communications & Networking
1 18 (60.00%) Broadband
Database & Business Intelligence
1 4 (13.33%) Power BI
General
1 13 (43.33%) Banking
2 12 (40.00%) Social Skills
3 10 (33.33%) Games
4 5 (16.67%) Finance
5 4 (13.33%) Analytical Skills
5 4 (13.33%) Presentation Skills
Job Titles
1 17 (56.67%) Customer Service Advisor
2 9 (30.00%) Analyst
3 4 (13.33%) Insight Analyst
4 3 (10.00%) IT Manager
4 3 (10.00%) IT Services Manager
4 3 (10.00%) Service Desk Manager
4 3 (10.00%) Service Manager
5 1 (3.33%) Customer Service Representative
Processes & Methodologies
1 17 (56.67%) Problem-Solving
2 7 (23.33%) Continuous Improvement
3 5 (16.67%) Time Management
4 4 (13.33%) Actionable Insight
4 4 (13.33%) Business Intelligence
4 4 (13.33%) Dashboard Development
4 4 (13.33%) Data Analysis
4 4 (13.33%) Data Governance
4 4 (13.33%) Data Privacy
4 4 (13.33%) Data Validation
4 4 (13.33%) Data Visualisation
4 4 (13.33%) Data-Driven Decision Making
4 4 (13.33%) Decision-Making
4 4 (13.33%) Process Improvement
4 4 (13.33%) Project Delivery
4 4 (13.33%) Project Management
4 4 (13.33%) User Experience
4 4 (13.33%) UX Design
4 4 (13.33%) Validation
4 4 (13.33%) Visualisation
Qualifications
1 12 (40.00%) DBS Check
Quality Assurance & Compliance
1 5 (16.67%) SLA
2 4 (13.33%) Data Quality
2 4 (13.33%) QA
Vendors
1 18 (60.00%) BT
2 5 (16.67%) Microsoft
3 4 (13.33%) Salesforce