1 to 25 of 127 Contract Customer Service Jobs in the UK

Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and … organisational/planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer more »

Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust … within agreed service levels and clinical/business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. Other teams in the ICT Department, such … as Field Support, Systems Support, Information Governance and Infrastructure, support the Service Desk. The Service Desk Team consists of: Service Desk Analysts Service Desk Apprentices The Service Desk Supervisor The Service Desk Manager Main duties of the job The Service Desk Analyst will more »

month fixed-term contract. The Benefits - Salary of £23,500 per annum - 25 days annual leave plus bank holidays which increases with length of service - Defined contributory pension scheme or pension auto-enrolment scheme - Employee assistant scheme (health assured) - Flexible working (subject to pre-approval) - Perkbox access to over … exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health & wellbeing events and initiatives - Fee voluntary day - Employee rewards - Free Parking - Free drinks - Hybrid working potential This is an exciting opportunity for a personable customer service professional with order … to hear from you! The Role As an Awarding and Certification Co-ordinator, you will be responsible for accurately processing customers orders to agreed service level agreements for the production of certificates/e-certificates and skills registration SmartCards/e-Cards. Scanning and uploading learner images, you will more »

This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of … issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router … diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on products/services, providing high level of technical expertise to customers both internal/ more »

Contractor Cardiff, Wales, United Kingdom Description Job Title: IT Field Engineer Salary: £280-300 per day Contract Type: Permanent Location: Cardiff Wales (Travel to customer sites required) Role Purpose: This is an incredibly impactful role in a successful, mission driven B2B company. You will have growth opportunities and be … team members. We are looking for a field engineer to support customers across south Wales and beyond. The ideal candidate will be an enthusiastic, customer focused IT professional, with knowledge of networks, communication, desktop, and server infrastructure technologies. As our Field Engineer, you will be supporting customers at various … sites. This includes providing support to onsite service desk operations, scheduled visits and responding to major incidents where onsite support in required. You will be based Primarily in South Wales but there will be occasions to travel further afield. You will be required to carry out an enhanced DBS more »

s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customer service this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customer service inline more »

s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customer service this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customer service inline more »

term - 37.5 hours Mon-Fri. We are looking to recruit an enthusiastic and motivated administrator to work alongside the Tissue Viability, Bladder and Bowel Service, providing administration support to a countywide service, liaising with clinicians and service users to ensure an effective, efficient and streamlined service. We … a part of a friendly and dynamic team, then we would love to hear from you. The post holder will have excellent communication, organisational & customer service skills. If you are looking for a new challenge and to be part of a growing, innovative service then we want … Teams, Specialist Services and Mental Health Teams. The main principle of the Admin Hubs is to ensure the provision of a professional and competent service, as well as excellent training and development opportunities for admin staff. Main duties of the job The Administrator provides an administration service which more »

Service Desk Analyst Chester 12 months contract Rate from £200 per day via Umbrella Company Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or … globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills * · Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. * · Excellent customer service more »

member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »

Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an … impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you … will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management more »

that ensure compliance with legislation and regulations. Additionally, you will be responsible for overseeing procurement and commercial operational relationships in relation to IT and service contracts. Key Responsibilities include: * Managing and optimising software license procurement and compliance, including driving cost efficiency * Providing effective management and support to a team … development of a team of skilled IT professionals * Previous knowledge and experience in license management. * A candidate who strives to instill a culture of customer service excellence * Previous relevant work experience in IT environment * Experience of the maintenance and development of processes across a complex organisation * Proficient in … Microsoft O365, particularly Excel and Word * Customer Service Culture: Evidence of instilling a culture of customer service and technical excellence LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy more »

We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services. As were a Community Interest Company (CIC), we invest any surplus funds back into our social … in meeting our purpose and vision M = Motivated - passionate about bringing our best to every situation E = Excellence - striving for the highest quality of service The Benefits - Salary of £22,816 per annum - NHS Pension - Free life insurance - A commitment to your professional development - A friendly and supportive team … Perkbox offering a broad range of discounts - The opportunity to become part of our staff council If youre a highly organised individual with fantastic customer service skills, this is a fantastic opportunity to join our pioneering audiology service. Youll build all the skills you need to lay the more »

Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need … to resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching answers more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators … as agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

Solihull - Office Based About Our client: They are a global manufacturing leader dedicated to excellence in their field. With a commitment to innovation and customer satisfaction, they continually strive to set industry standards. As they uphold their reputation as a leader, they are currently seeking a Training and Maintenance … the Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both … new and existing customers. Your focus will be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act more »

Service Now Developer (Workplace Service Delivery) - £500 a day (Inside IR35) - London - Hybrid Intuition IT are partnered with a leading Insurance client who are looking for a Service Now Developer with a particular focus on Workplace Service Delivery. The role is initially a 6 month contract … required in London twice a week. Expected Skills and Experience Essential 3+ years of experience as a ServiceNow Developer, with a focus on Workplace Service Delivery or Field Service Management. Proficiency in Next Experience Workspace and case management development within the ServiceNow platform. Strong understanding of ServiceNow development … Application Developer). Knowledge of Health and Safety, Facilities Management, and Asset Management processes and workflows. Experience with other ServiceNow modules, such as HR Service Delivery (HRSD) or Customer Service Management (CSM). more »

as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »

provide admin support to the crisis care pathway. The role of administrator will be to provide admin support to the Acute Liaison Mental Health Service based at KGH, along with the services which are part of the wider crisis pathway such as Crisis Houses, Crisis Cafes and the integrated … workload dependentof the priorities and requirements at the time. Good organisational ability, strong IT skills and flexibility are required. Ourteam administrators arekey to the service being able to deliver. Main duties of the job We are looking to recruit an enthusiastic, suitably qualified team administrator to provide a comprehensive … administrative assistant/secretarial service to support the Crisis Care Pathway, including the new integrated response hub. Good organisational ability, strong IT skills and adaptability are required. The post-holder will work alongside another team administrator and will provide cross cover during periods of staff absence. The post-holder more »

client offers superb training and career opportunities - with excellent temp to perm progression. We are looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st line analysts rotate across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every more »

Undertaking system analysis to determine load/generation connections, network alterations, reinforcement requirements and to derive solutions in line with Asset Management policies and customer requirements Accountability Statements •Responsible for the regulatory aspects of managing connection requests and providing quotations by ensuring that processes and reporting arrangements are in … sound engineering principles, coordinated planning, design and ownership to improve integrity, safety and longevity of the electrical network whilst providing minimum scheme costs for customer connections. •Responsible for designing 3rd party “Point Of Connection” and design approvals activities within the SPD licence area. •To drive continual performance improvement through … external sources. •Consider the application of innovative solutions to all designs whether this be technological, procedural or commercial. •Develop and maintain robust stakeholder and customer relationships on behalf of Scottish Power to facilitate delivery of customer and stakeholder strategic objectives. •Promote an exemplary safety culture and ensures that more »

site) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »